Buyer's Guide

New to all of this? Follow our guide to buying a holiday home to take you through four simple steps - choose a park, understand the costs, choose a holiday home and arrange a visit to one of our amazing parks. Don't worry, we're here to help if you get stuck, just check out the FAQs or get in touch.

Buyers Guide

Your first four steps towards owning a holiday home

1Choose a location

If you decide you want to join us and our owners' community, you'll have a choice of pitch locations around our park to suit you.

Whether you prefer a quieter life or a bit of buzz, we've got something for everyone.

2Understand the costs

We have something to suit every taste and budget. The deposit is 10% of the holiday home value and you'll need to factor in your site fees too.

We can help you decide what is the best for you and can even help with finance.

3Choose a holiday home

We have holiday homes to suit all sorts of families with all kinds of requirements - whether you're looking for an entry-level model or a luxury lodge.

We've put the finishing touches to our new holiday homes, but if you're looking to buy used caravan, we've got them too.

4Arrange a visit

Before you buy a caravan at Haven, you can book a free park visit so you can get a feel for what life as an owner might be like.

Of course there's no obligation to buy anything at all, but if you do decide to go for it, we'll give you a 30-day money-back guarantee with any model.


Choose a location

We have 38 parks across the UK so you're bound to find a location that suits you. Our different parks and locations offer a variety of choice; from beautiful coastlands, to wonderful woodlands. And if you need a hand deciding, we have digital brochures available and you can always get in touch to ask us anything about any of our parks.

Discover our parks
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2Understand the costs

Owning a holiday home involves three main costs to consider - the cost of the holiday home itself, annual site fees for your chosen pitch and park plus annual running costs such as electricity, water, insurance and rates.

Cost of holiday home

The holiday home price you see on the website covers the cost of the holiday itself and essential add-ons such as siting, connection and safety & security essentials. It’s the cash price and excludes site fees and running costs. 

Finance options are available, where a deposit of 10% of the value of the holiday home is required up-front and then regular monthly payments are made to your chosen finance provider. 

Optional accessories are also available to buy, depending on your choice of holiday home and pitch. Our Owners love to go all-out on the decking and often treat themselves to a wraparound deck to enjoy the views and relax on.

Your annual site fees

Site fees vary by park and pitch location and are subject to pitch availability and suitability for your chosen caravan. Holiday home owners will need to pay their site fees in advance of the season starting on 1 March. Our site fees start from £2,945. The price you pay includes the cost of keeping your holiday home at the park for the whole year. Site fees vary based on pitch location at the park. Your site fees cover the right to site your holiday home on our park. They include maintenance and security, grass cutting, landscaping and general park upkeep, plus use of all park facilities.

Annual site fees
Your annual running costs

As well as the cost of the holiday home, you will also need to pay for your running costs at the time of purchase, and choose the best payment method to cover your site fees. Annual running costs include site fees, rates, water, gas, electricity and insurance. These change from year to year, but we've used our experience to come up with estimates so you can get an idea. Non-domestic business rates will be free until March 2021 in England, Scotland and certain parks in Wales, please enquire for full details.


30 day

Money-back Guarantee

The last thing we want is for you to sign up something that isn't right for you. Sometimes people make the decision to buy a caravan holiday home - then change their minds. It might be an unforeseen financial reason, or something more personal - but if you do happen to have a change of heart, then we offer a 30-day money-back guarantee. In other words, for 30 days after buying your holiday home., you're entitled to hand back the key and walk away, and we'll return the money.

3Choose a holiday home

When it comes to finding your perfect holiday home, the choice can be bewildering (especially if it's your first time!). As experts in matching owners to their right home-from-home, we're put together a selection of this season's best models, carefully chosen to suit a wide of needs, tastes and budges. Perhaps you need a super comfortable bed for a good night's sleep, plus extra storage for the kids' toys? Or maybe an extra bathroom or toilet, so there are no queues when the whole family are visiting? Whether you're looking for comfort, luxury, indulgence or something a bit different, you'll find it in our handpicked range.

Our manufacturers

Having been in the holiday home business for years and we've built great relationships with all the best manufacturers in the UK including ABI, Atlas, Swift and Willerby. We work really closely with them to bring our owners the very best selection of holiday homes to choose from, depending on their exact requirements.


Based in East Yorkshire, Swift is one of the most recognisable name in the industry. Swift offers a vast range of holiday homes through innovative designs and value of money. It's one of the leading manufacturers and Europe's No.1 brand of leisure vehicles.

View range

ABI is one of the leading manufacturers of caravan holiday homes in the UK and offers a range of static caravans to suit every taste and budget. It has been building exceptional quality hand-crafted holiday homes for over 40 years.

View range

When you're buying a holiday home you expect to have all of those little touches that give you that homely feeling. Atlas prides itself on making sure that you have all of home comforts that you're used to and each model has a great level of luxury and craftsmanship to compliment your holiday experience.

View range

Willerby is well known for its range of practical and beautiful holiday homes across the world. For over 70 years it has been the UK's largest manufacturer of holiday homes and lodges and are affordable and well designed.

View range

New, Pre-owned or Lodges available

Find Your Holiday Home - New Caravans From £19,999
From £19,999*

If you love the idea of an untouched, contemporary holiday home, treat yourself and your family to a brand new static caravan.

Pre Owned

We have a huge range of affordable static caravans for sale, with models to suit every taste and budget.


Our lodges are designed to be your complete coastal sanctuary. From contemporary to country cottage chic, we have a wide range of Luxury Lodges for sale.

*Prices shown exclude site fees & running costs and are subject to availability

4Arrange a visit

One you’ve decided on a park and maybe even seen a particular holiday home you’re interested in, get in touch with us to arrange a visit and book a sales appointment with one of our park teams. 

You can come on your own or bring the whole family, it’s up to you. We love giving you all a guided tour of the park, bringing your options to life and showing you which pitches are available and giving you the opportunity to have a good look around some holiday homes and get a feel for what you’d like. 

Typical sales appointments last a couple of hours and give you a great opportunity to ask loads of questions and find out about the ins and outs of holiday home ownership with Haven. There’s nothing quite like being on-park yourself and getting a feel for what it’s like to be an Owner with us.