Cleethorpes Beach

Currently enjoying a 3 night stay with our tourer. Absolutely love this site, very close to the beach which is perfect for our little dog. The warden (sorry didnt catch her name) is super friendly and very helpful. The amenities are great, the site is well maintained all in all great value for money. We've been several times now and have never been disappointed. My only complaint would be that we can't take our dog into spoons so have had to sit out in the rain, there are canopies but it would be nice if there was a small area inside for dogs.

We’ve just got back from a weekend break. It’s our first time at this site but we have visited other haven sites before. By far, this tops them all. Very clean and presentable. Lots for the kids to do, not short for places to eat or have a drink. Kids disco was a hit. Really clean caravan, quiet location. Comfy bed and quite modern! Easy access to beach. Really recommend it and will be definetely returning! Thank you

Bronze caravan was very clean and tidy when I arrived. Lovely touch with the mug and plate by the kettle. All staff that I met were incredibly helpful and friendly. Shout out to the bearded security guard on the gate by the shop. He was so happy, smiled and waved every time I went through. I found him incredibly welcoming and a real credit to the site. This was my second visit to the site and I will be back again. I ordered food to be delivered to the caravan twice and on both occasions it was delivered on time by friendly people and was lovely and hot. All in all I had a fantastic holiday and it was definitely worth the 5 hour drive.

Disappointing Experience - We arrived at Redwood Retreat on Friday afternoon with our two teenage children, having booked a Silver caravan for our stay. Upon arrival, we quickly discovered that there was virtually no mobile network coverage in the area, regardless of the network provider. There was no 4G or 5G signal, no Wi-Fi and, effectively, no reliable way to stay connected. As someone who runs a small business, I rely on internet access and mobile coverage to make and receive important calls. Equally, as you can imagine, having two teenagers with absolutely no network access presented its own challenges! We therefore approached reception to explain the situation and ask whether it would be possible to move to a different accommodation or upgrade to a Gold caravan. I made it clear that I would have been more than happy to pay any additional charges required. Unfortunately, we were simply told that this was not possible, that it was a case of “it is what it is” and that nothing could be done to help. There was no alternative offered or any apparent attempt to find a solution. This lack of connectivity had a significant impact on our stay, to the point where we ultimately decided to leave early and return home. I find it difficult to understand how a holiday park of this size, with the revenue it generates, can have areas with such poor network coverage and no accessible Wi-Fi. In today's world, reliable connectivity is no longer just a luxury; it is essential for business, communication and even basic holiday amenities. We were unable to do something as simple as order food from the site. What made the experience particularly disappointing was not just the lack of connectivity itself, but the complete lack of customer support when we raised the issue. I appreciate that mobile coverage may be outside the park's direct control, but I would have expected a more helpful approach and some attempt to offer a reasonable alternative. This was our 3rd stay at Haven sites within 12 months, but sadly, this experience has put us off booking any in the future. I would also advise anyone who relies on mobile coverage or internet access during their stay to carefully consider this before booking. A holiday should be an opportunity to relax and enjoy your time away, not one where you are left disconnected and made to feel that your concerns are simply not the site's problem.

The site is huge and it's lots of activities and things to do for families.Better book all the activities in advance.However it's really busy so it's not the best for someone who wants a quiet holiday😂 The layout is good as everything central, you can sit on the terrace and the kids can go in the park but we found lots of kids unattended or security trying to find their parents. The staff is really nice, helpful and attentive everywhere we went. The food in the restaurant is very good compared it's a Wetherspoons, the chef on the pass deserves a pay rise he was there day and night and the food service is quick. The bar had few struggling moments and it seemed they needed more help to serve drinks quicker. The caravan was what we paid for but ot could have been cleaned better to be honest. It seemed it wasn't too much hoovering done and all the cutlery and plates were dirty. The pans and pots were barely usable as it was food burnt down before. We only stayed in the saver caravan but we expect at least a bit more cleanliness. Half the bedding was missing and what was on it wasn't clean. Liked the speedy check in, we could just go up to the caravan, didn't need to go to reception. Overall a good site, better to pay a bit extra most probably for Bronze or Silver caravan tho and they are hopefully better kept. Be aware of the tide activity on the beach, unfortunately the sea is quite far back during the day and only comes back up around 6pm so that was a bit of a disappointment but we should have looked at it.