Disabled access holidays
Disabled access holidays with Haven
At Haven, we’re passionate about making all our holidays as accessible as possible to as many people as we can. Our team of advisors are on hand to help you choose the best park for your needs. Call 0333 202 5256 to book your perfect seaside break with confidence and we’ll be able to give you details about the park's terrain, our on-site facilities, accommodation and even how you can access nearby beaches.
Our holiday parks are designed with inclusivity at their heart.
Please note, our Devon Cliffs and our Weymouth-based holiday parks have some steep areas.
Overview
We've taken extra steps to make sure our accommodation works for everyone. Two types of adapted caravan are available to guests with disabilities.
Roomier and more accessible than the standard holiday home, the caravan is fitted with sliding internal doors, an adapted bathroom and can be equipped with a trapeze lift handle (which you can request at the time of booking).
It comes with all the essentials you'd find in our other accommodation, including a TV, microwave, refrigerator and gas fire.
How to book
To book an adapted caravan, call 0333 202 5256 to speak to one of our specially trained advisors. They will listen to your individual requirements to help you plan your holiday. Please note, as these bookings are not available to make online, there will not be a booking fee to book on the phone with us.
Take a look inside
Our adapted spaces are designed to make seaside staycations as accessible as possible for as many as possible. And we’ve tailored a range of caravans to help support a variety of mobility needs.
Explore the features of our Type 2 adapted caravan*.
*Exact features will vary by park and caravan model.
Type 1 Adapted Caravan
Suitable for guests with moderate accessibility issues. These caravans include:
Ramp access to the door
Double bed or twin single in the main bedroom
Twin singles in the second bedroom
Shower area has outward opening double doors with an entry lip to retain the water
Some lowered units in the kitchen
Parking next to the caravan (not guaranteed at all parks)*
*If we can't offer parking next to the caravan, there will always be parking nearby our accommodation. We have Blue Badge spaces in the main complex for those who need them.
Type 2 Adapted Caravan
Suitable for guests that are wheelchair dependent or who have limited mobility.
Ramp access to front door (wider doors)
Wet room with seating in shower
Hand rails and sliding doors throughout
Main bedroom with wheelchair accessible 3ft twin beds
Second bedroom with 2'6" beds (not wheelchair accessible)
Parking next to the caravan (not guaranteed at all parks)*
*If we can't offer parking next to the caravan, there will always be parking nearby our accommodation. We have Blue Badge spaces in the main complex for those who need them.
Changing Places facilities at our parks
Located within the main complex for all guests to use, we’ve installed Changing Places facilities at Cleethorpes Beach, Haggerston Castle, Greenacres, Kiln Park, Lakeland and Seashore. These facilities are designed to allow people with physical disabilities and their assistants to stay out for longer and enjoy the day-to-day activities many of us take for granted.
Our Changing Places facilities include:
Height-adjustable, adult sized changing bench
Hoist system
Adequate space for the people with physical disabilities and up to two assistants
Centrally located toilet with space both sides for assistants
Wide paper roll
Large waste disposal bin
Washbasin
Alarm pull cord
Accessible activities
When you book the Haven package, you'll have access to pre-book our swimming pools on park. All parks (with the exception of Lydstep Beach) are equipped with a pool hoist which is available upon request should you require it. Most of the changing rooms also have designated disabled toilets and changing areas.
Our helpful advisors will be able to tell you more about the accessible activities on your chosen park.
Frequently asked questions
The terrain at our holiday parks vary by location. Some are hilly, while others are relatively flat. If you'd like to know the terrain of your chosen park, please take a look at our park information guides.
We happily welcome all assistance dogs to our parks and don’t charge any extra for their stay. You are able to book any grade of accommodation with us and aren’t required for it to be dog-friendly.
If you are bringing an assistance dog with you on holiday, we kindly ask that you let us know in good time before you arrive, in order for us to send you everything you need for your break, including an approval letter.
Please bring this letter with you as you will be asked to present it when entering any of our venues.
We do also have a number of dog friendly units available at our parks.
If you may need to hire a wheelchair for your stay with us, we can help you.
Some of our parks can offer to hire out wheelchairs to guests, which can be arranged by contacting us on 0333 202 5250.
Alternatively, if the park cannot hire out wheelchairs, we can provide contact information for local organisations that will be able to arrange wheelchair hire for you.