Cookies policy

This Cookie Policy explains how Haven Leisure LTD ("We", "us", "Our") uses cookies and similar technologies to recognise you when you visit our website www.Haven.com. It explains what these technologies are and why we use them, as well as your rights and how to control use of them.

What are cookies?

Cookies are small text files that are stored on your browser or device by websites, apps, online media and advertisements. They are widely used to make websites work more efficiently and to provide information to us as owners of the website. All websites use cookies, primarily to:

  • allow websites to work or work more efficiently;

  • make the site easier to navigate by remembering information you’ve entered, like keeping track of what you may have in your basket;

  • remember you when you return to our site so that we can personalise your experience;

  • customise the site by showing you information that’s relevant to you.

Why do we use cookies?

We use cookies for several reasons including:

  • supporting you to log into your website;

  • to remember your shopping basket and to enable you to checkout;

  • to gather information which allows us to identify your platform and record sales;

  • to ensure you are provided with correct and useful information during your visit to our site;

  • to ensure our ads are served accurately and to the appropriate audience;

  • to collect data which allows us to improve our services based on purchases and site usage;

  • for statistical analysis purposes.

You can change your cookie preferences at any time by clicking Manage cookies. You can then change the settings by moving the sliders to ‘On‘ or ‘Off‘, and then click ‘Save’. You may need to refresh your page for some of these settings to take effect.

Types of cookies we use

The cookies we use fall under five main categories.

Strictly necessary/ essential cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics/ performance cookies

These cookies allow us to analyse how visitors interact with our website. This helps us to improve the way our website works. They will also count visits and traffic sources and they help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Advertising/ targeting cookies

These cookies may be set through our site to display relevant advertisements to our visitors on our website and other websites. They may be used to build a profile of your interests and show you relevant adverts.

Social media cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

What are First Party and Third Party cookies?

Cookies set by our website are called 'First Party' cookies. Cookies that have been set by parties other than the website owner are called 'Third Party' cookies. This typically occurs when a website incorporates elements from other sites, such as images, social media plugins or advertising. You don’t have to enable all cookies on your computer or device. You can configure your browser not to accept certain cookies. You can read up on our use of cookies below and manage your cookie preferences at any time by clicking Manage cookies. Please see the table below for all cookies processed on our website.

How to change your cookie settings

You have the option to accept, decline or adjust your cookie settings. You can modify your browser settings to decline cookies if you prefer but this may prevent you from taking full advantage of this website. You can change your cookie preferences at any time by clicking Manage cookies. You can move the sliders to ‘On or ‘Off’, and then click ‘Save’. You may need to refresh your page for some of these settings to take effect. Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. Find out how to manage cookies on popular browsers.

To find information relating to other browsers, visit the browser developer's website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout. For more information about cookies and how to disable them, please visit the Information Commissioner’s web page about cookies, https://ico.org.uk/your-data-matters/online/cookies/.

Changes to our Cookie Policy

We may update our cookie policy from time to time. Any changes we make will be posted on this page.

Contact Us

If you have any questions about our Cookie Policy, please click here or email privacy@haven.com.

Other websites

Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.

Get the latest Haven exclusives!

Receive Haven news and offers to your inbox

By providing your email address, you are consenting to being updated on all things Haven! Manage preferences via your account or by clicking the update preferences link in our emails. Privacy policy