Holiday enquiries opening hours

Holiday enquiries

Lines are open between 9am - 9pm, 7 days a week.

From 7 Feb we will be moving to new opening hours of:

Monday - Friday: 9am - 7pm

Saturday and Sunday: 9am - 6pm

If you'd like to speak to one of our team over the phone please contact us on 0333 202 5250.


If you would like to book 5 or more holiday homes, then please call our groups team on 0333 202 5221

Opening hours: Monday - Friday: 9am - 5pm

Outside of these opening hours, please email us at We will work hard to get back to you in 48 working hours.

Online chat

Online chat is available 9am - 5pm, 7 days a week. Just look for the blue 'Need Help?' icon at the bottom right of the website.

Your questions answered

We've put together answers to hundreds of frequently asked questions, so you may find what you are looking for at