Haggerston Castle Holiday Park

My brother and I took our elderly mum on holiday to Haggerston Castle, and we had a wonderful, memorable stay. The caravan was lovely, spotlessly clean, and felt as though it was brand new. The park itself was also very clean and well maintained. We were delighted to see so much wildlife on site, including a stoat and a little owl, which made our stay even more special. The staff were friendly, welcoming, and quick to respond when we had a small issue. It was resolved promptly and professionally, which we really appreciated. Haggerston Castle is perfectly located for exploring the surrounding area. We visited Alnwick Gardens, Holy Island, and Berwick-upon-Tweed, all of which are well worth seeing. There are beautiful castles, stunning coastal walks, and gorgeous beaches nearby, making it an ideal base for exploring Northumberland. We had such a fantastic time that we'll definitely be coming back. Thank you for helping us create such wonderful memories together as a family.

We are just coming to the end of our stay at Haggerston Castle and would recommend to book accommodation privately and not through Haven. The lodge we stayed in was impressive looking until you got closer. The decking was covered in bird poo and cobwebs had to be cleared so we could even get in and out the doors. It didn’t look like a cleaner had been near the place. The carpet bar that separated the entrance mat and carpet was loose and sticking up and would of cut one of the kids feet but we had brought our tool kit as we had it for the car roof bars so sorted it straight away. I had to go round the full van and wipe everything down as there was food smeared in to near enough every door and round the kitchen. We had to clean hundreds of cobwebs in the ensuit and repair the shower door that a screw had came off and was left lying in the shower. Some of the bedding had marks over them as well. We did scrub down the decking so the kids could actually play out on it. We did ask at reception if they could come round and hoover the full lodge and reception was very helpful and the cleaner did turn up with 15mins but they hoovered one room and left the van smelling of wet dog due to the hoover which caused more an issue as we had a family member with us that is allergic to dogs so that set them off. Positive is that it is a very good site and plenty for the kids to do and the staff are very friendly and helpful. The cleanliness lets the experience down especially when paying a lot of money to stay in the diamond lodges. We probably would return but won’t be booking through Haven.

Wee booked family hoilday in a gold carvan for week. We booked check in from 2pm the carvan wasn't ready till 2.45 when we got to the carvan it hadn't been cleaned Stained pillows and towels stains on all the carpets, sofas & chairs. Pots & pans full of grease just put back in the cupboard work tops and cupboard handles sticky and grease. Bits of food grumps un the sofas the toaster was disgusting inside it. The shower head wound stay up. The kitchen bilnd was broken. One of the bedrooms smells of urine. The wifi dint work. We phone reception they send a clear up with a new toaster and a scrubbing pad was here 5 minutes then left we went in to reception then next morning and they got cleaners to to come back and clean the carvan again but wasn't to a very high started. Facilities a good for kids definitely not worth tge money we paid for the carvan

We had an absolutely amazing family holiday at Haggerston Castle Haven Holiday Park. From the moment we arrived, the staff were friendly, welcoming, and always happy to help. The park itself is fantastic, with plenty to see and do for all ages. The facilities were clean and well maintained, and there was always something going on throughout the day. The highlight of the holiday was seeing how much our son enjoyed all the activities. He loved getting involved in the children's entertainment and activities, making new friends, and having so much fun every day. The activity team were brilliant and made him feel included and excited to take part. There was a great atmosphere around the park, and we made some wonderful family memories that we'll cherish for years to come. We would highly recommend Haggerston Castle to any family looking for a fun-filled holiday, and we can't wait to come back again soon! Thank you to everyone at Haggerston Castle for making our stay so special. 😊🏰🌟

This holiday park exceeded all of our expectations. We used a privately rented caravan as a base for visiting the area. We were impressed by security and the overall maintenance of the site. Much quieter and more scenic than we had expected. Lots of geese, swans, ducks, etc. Beautiful lake, plenty of facilities for those who want them, but these do not cause noise or nuisance for those who want a peaceful holiday. 10 mph speed limit on site but I would advise driving more slowly (geese, pedestrians etc). All in all, a safe haven with myriad opportunities for all to choose from.