Haven.com
Clacton-on-Sea, Essex,CO16 8LJ

Orchards Holiday Village

4/5
2,736 reviews

    Why you'll love Orchards Holiday Village...

    Orchards is an action-packed Holiday Village with activities such as Archery Coaching and Junior Segways for the whole family to take on! There’s two coarse fishing lakes and a challenging nine-hole golf course to take a swing at too. Not forgetting both an indoor and an outdoor pool for splashing fun! If you fancy exploring the local area, the maritime town of Brightlingsea is nearby with daily boat trips and a sandy beach.

    Accommodation at Orchards Holiday Village

    Things to do at Orchards Holiday Village

    View activities schedule

    Google reviews

    4/5
    |2736 reviews
    Afsaneh Dejank
    1/5
    3 weeks ago
    We had a terrible experience at Haven Orchards. When we entered our caravan, we discovered bed bugs. We reported the issue immediately and a member of staff came to inspect the caravan. After the inspection, we were asked to go to the office. The manager was very rude, dismissive and spoke to us in an unprofessional manner. Instead of trying to help or showing any understanding, we were told there was no alternative caravan available and that we had to leave the park. We were also told that our refund would take up to 28 days. The caravan was also very dirty, making the whole experience even more unacceptable. I explained that I have a neck condition and that it was not safe for me to drive again that day, as it would have put both myself and my family at risk. Despite this, we were still required to leave without any assistance or consideration for our circumstances. This was one of the worst customer service experiences we have ever had. I expected Haven to deal with a serious hygiene issue professionally, but instead we were treated with a lack of respect and empathy. I hope Haven improves both its accommodation standards and the way its managers treat guests.
    Sara Lou
    3/5
    2 months ago
    Just got back from a Monday to Friday trip. The caravan was a bronze . It was clean but nothing special . So next time I'd just go for a saver. We had a sticky floor in the main living room and got told there wasn't any staff to help so we got left a bucket outside . The campsite was very basic and nothing really there. Parks could definitely be updated and more in them. Swimming was standard and needs updating. Nothing for kids to do and changing rooms were really dirty. Baby changing room was out of service the whole holiday!. The people that come to this site during school term all seem to know each other in big groups with older teenagers everywhere. Big groups with loud party's everywhere Good points : Location with the beach within seconds of a walk was really good and enjoyed that. staff in the arcades were really lovely and really rushed off their feet in the evenings. There was a lady with pink hair (she had no Name badge on) was really friendly and made our holiday. Unfortunately we wouldn't come back as it's not worth the drive over but it was ok.
    Hollie Hudson
    4/5
    4 months ago
    We had a really lovely stay at Haven Orchards Holiday Park and would definitely recommend it for a family getaway. Our caravan was in a beautiful spot overlooking a pond, which made it feel extra peaceful and relaxing. It was such a nice view to wake up to each morning and added something special to the whole trip. There’s plenty to keep everyone entertained, especially the play parks and range of activities available around the park. It’s a great place for families, with lots of space for kids to explore and enjoy themselves. The only downside for us was the swimming facilities. While there is a pool, we felt the options were a bit limited, and unfortunately the outdoor pool was closed during our stay, which was a shame. Overall though, we had a great holiday. A lovely location, plenty to do, and a relaxing atmosphere — we’d happily return!
    AMANDA Doyle
    5/5
    2 months ago
    Orchards is a fabulous Haven holiday village. The static caravans are well kept and very comfortable. We had an accessible caravan which was well equipped. There is so much to do for all the family although it is a shame that entertainment passes have to be bought (on top of holiday cost) and then you have to book and pay extra for most kids activities. The indoor swimming is free with the pass but it must be booked beforehand. I suggest you continually look at your booking for when the dates and times come available to book, as they fill up really quick. There is a very adequate outdoor pool which is great on warm days ( remember it is a lido and the water is cold!!) The food available across all areas is superb. The table service via QR codes/app works really well. A thoroughly enjoyable break. We will certainly return!
    Andy Thomas
    1/5
    2 weeks ago
    AVOID! We love Haven holidays & this was our first and final visit to Clacton. Haven should be ashamed to put their name to it. Caravan in awful condition inside and out. Entire park filthy and in poor condition with Rats spotted. Swimming pool disgusting condition throughout. Wee and blood in changing rooms. Tiles missing in the pool that are sharp underfoot and water cloudy with no smell of chlorine so clearly not treated. Currently filed a complaint. Pointless doing so on site as reception staff were disinterested & just said will note it on file with a sorry but we are understaffed. Book Kent or caster and travel a bit further as this site is not worth the money. We spent our time away from the areas we booked it for.

    Awards

    AA 4 Star Holiday Park 2024

    AA 4-Star Holiday Park 2025

    Based on professional inspections, these awards celebrate the best campsites, caravan parks, holiday parks and glamping sites across the UK, with 5 Platinum Stars being its highest accolade.

    Haven won the Sun Travel Awards 2025 Best UK Holiday Provider.

    Best UK Holiday Provider - The Sun Travel Awards 2025

    Voted for by readers of The Sun newspaper, this award is decided entirely by public vote, and Haven proudly came out on top against other holiday park providers.

    Park location

    On park

    Indoor and outdoor pool
    There’s always the chance to go for a splash or swim, whatever the weather with our indoor and outdoor options at Orchards. No booking required for the outdoor pool; it's s open during May Half Term and then on weekends until 6 July. From 6 July until August Bank Holiday, open on Tuesdays, Wednesdays, Thursdays and weekends, (weather permitting).
    Coastal views
    Chill out to the sound of the sea gently lapping against the beach
    Entertainment venue
    Orchards’ magnificent entertainment venue is on hand morning, noon and night to keep all generations satisfied. The FunWorks amusement arcade is the icing on the cake.
    Golf course
    We’re a favourite holiday provider amongst golf enthusiasts, and you'll love the nine-hole course at Orchards, it's understandable why.
    Dogs welcome
    We welcome dogs with open arms! There's a dog-friendly beach and restaurant terrace as well as nearby areas to walk that'll make your pooches' tails wag. You can even bring well-behaved dogs into designated areas of the main restaurant.
    Play areas
    With four separate play areas alongside an all-weather sports court, Orchards is great place for the kids to get away, play some sport and stretch the legs.
    Mash and Barrel
    Haven's signature restaurant, Mash and Barrel, can be enjoyed at Orchards. Mash and Barrel offers a delicious range of breakfast, lunch and dinner dishes, snacks and a wide array of hot and cold drinks.
    The Jump
    Experience a thrilling rush of adrenaline as you take one big jump onto an airbag below.
    Waterside holiday homes
    It's water ways, ponds and lakes galore at Orchards, with many holiday homes having wonderful views of the water.
    Papa Johns
    Enjoy a tasty pizza from Papa Johns takeaway on park.
    Burger King® Pod
    Pick up mouth-watering burgers and more signature menu items from our Burger King® "walk-through" Pod.
    Box Bar
    Enjoy a refreshing drink while watching some outdoor entertainment or just watching the kids tackling an activity.
    Fishing lake
    Enjoy a day fishing on our one-acre lake trying to catch bream, carp, perch and trench.
    Junior Segways
    Kids can master our junior Segways and show off their skills. You'll soon be weaving in and out of obstacles on the Ninebot miniPRO Segways.
    Amusement arcade
    Our amusement arcade is full of fun for all the family.
    NERF Training Camp
    Exclusive to Haven. Combine the excitement and play of paintball, together with the speed and agility of basketball and you get NERF Training Camp. Will victory be yours?
    Climbing Wall
    Got a head for heights? See if you can scale our mighty climbing wall
    Footgolf
    Footgolf is the new sport on the block! The football-golf combo comes together here to guarantee fun. Kick the football into the holes in as few kicks as possible. Who'll be the quickest?
    Bungee Trampoline
    Who doesn’t love bouncing on a trampoline? We’re certain your little ones will love bouncing on a bungee trampoline - where with the help of a bungee cord they can go as high as they wish.
    Bike Hire
    Get moving with our bike hire with Halfords! Hire a bike and explore the park, coast and surrounding areas. We’ve got helmets and bike locks too. When you've finished your cycling adventure, pop the bikes back and we’ll do the rest!
    Kart Hire
    Take a break from walking or driving around the park and put your pedal power to the test with a ride on one of our karts. Who are you going to invite on your adventure? Helmet hire is included for each guest and when you've finished, pop the karts back and we’ll do the rest!
    Supermarket
    For your everyday essentials, meals and hot snacks to last minute souvenirs.
    New
    The Tiger Club Show
    This new show comes with a nostalgic 90s twist - get ready for to dance along!
    New
    See the latest additions to the park
    Discover all the new entertainment and additions as well as popular highlights at The Orchards.
    New
    New shows and activities
    Find out more about all the new and exciting entertainment and activities available at Orchards.
    Activitots and Activikids
    Introduce little ones to sports and nurture older kids' skills with a variety of new Activitots and Activikids sessions. Let them throw, catch, jump, balance and play as a team, with guided help from the activity leaders.
    New
    Football Fun Factory
    Football Fun Factory is for kids - and parents! - of all ages. The kids will be divided into age-appropriate groups and a Haven coach will guide everyone in the session. And parents can join the littlest ones in story-driven activities and games, perfect for all ability levels.
    Creative Sessions
    Let your little ones get creative and take their masterpiece home with you! Join these interactive sessions to learn and create your own slime, sand art or pottery. You can even create a teddy to take home and love in Make a Bear!
    Ranger Activities
    Our Ranger activities are essential for any young explorer! From bushcraft skills including firelighting to getting up close and personal with creepy crawlies on a bug hunt.
    Football Dartboard
    Get ready to take on the big dartboard as you aim, set, and kick high for a cracking score. This football challenge is for all the family (for everyone above six years), whether you’ve played before or not!
    Little Green Change
    Our Haven Rangers have teamed up with award-winning sustainability specialists Little Green Change to bring free, self-led activities to every park. Pick up a worksheet from the Little Green Change stand, then head out for Beach Bingo, Bug Hunts, tree leaf rubbings and more.

    Other parks nearby...

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    Wild Duck self catering holidays
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    • Indoor and outdoor pools
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    • Entertainment venue
    Seashore self catering holidays
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    Beautiful Great Yarmouth beachfront plays host to Seashore holiday park, with brilliant family facilities on park and top attractions nearby.

    • Indoor water park
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    • Family restaurant
    • Premium entertainment venue
    Hopton self catering holidays
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    4 nights from £49

    Stay at Hopton and you'll be right on the doorstep of Norfolk's beautiful beaches, with exciting Great Yarmouth close by.

    • Direct beach access (nearby)
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    • Premium entertainment venue

    Frequently asked questions

    Is Orchards Holiday Village flat or hilly?

    The park is flat.

    How accessible are the facilities at Orchards Holiday Village?

    Is the park wheelchair friendly? Yes, our 240-acre park is mainly flat and wheelchair friendly. You can hire wheelchairs or scooters from Marks Mobility Centre on 01255 435566.

    Access There's disabled access to our Reception and main complex. There's a ramp to the dancefloor and toilets for disabled guests are available.

    How long would it take you to walk from the furthest point in the park to facilities? 15 minutes.

    Accommodation areas suitable for guests with disabilities Areas close to the facilities and suitable for guests with disabilities include: Parklands, Lakelands and Oakland Way.

    Parking We have Blue Badge spaces in the main complex for those who need them.

    Swimming pool There's a pool hoist available. The lifting capacity is 400lbs/181kgs. There's a ramp from the showers to the poolside and steps to access the pools.

    Changing area We have a changing area for disabled guests with toilet and shower facilities.

    Access to sea/beach There's direct access to a sandy and pebbly beach on park from three areas. The accessibility to these areas vary.

    How do I get to Orchards Holiday Village by train?

    Clacton-on-Sea Train Station is eight miles away from Orchards Holiday Village. The station is served by regular trains from London Liverpool Street and Colchester.

    Do I get access to Orchards Holiday Village's outdoor swimming pool?

    You don't need a booking for Orchards Holiday Village's indoor pool to access the outdoor pool, so just turn up during opening times.

    Important information

    Terms and conditions

    Haven Promise - for full terms and conditions please click here. *"Get great value for money at Haven..." promotional messaging

    When booking your holiday, choose the Haven package to access and enjoy 14 swimming sessions per holiday booking at the park's swimming pool facilities. Booking the Haven package will grant you access to all of the entertainment shows at this park. This package will also allow you to book any of the free and paid for activities on park, subject to availability.

    Self-catering offers

    2026 & 2027 breaks

    Offers are for the whole family based on selected nights staying in selected grades at selected parks.

    All offers are subject to availability, apply to new bookings only and cannot be used with any other voucher, discount or offer (unless otherwise stated).

    These offers may be reduced or withdrawn without notice.

    *Images are just a representation and what's featured may differ by park

    *When booking your holiday, choose the Haven package to access and enjoy the swimming pools and the entertainment shows at this park. This package will also allow you to book any of the free and paid for activities on park, subject to availability.

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