Frequently asked questions about Blue Dolphin

Beach Safety

Haven and the RNLI are working together to put your family's safety first during your holiday.

Click here for a guide to a safe and fun time at the seaside.

Park FAQs

All the information, facts and figures you need to plan your stay at Blue Dolphin

Click here to view the FAQs for Blue Dolphin.

What to bring on your holiday

Bring washing up items, towels, toilet rolls (1 provided), toiletries, your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have Shops and Services on Park for all your needs.

Checklist:

Hair dryer
Towels
Tea towels
Linen (if not included)
Extra pillows if required
Cot linen (if cot is hired)
Extra blanket in cold season
Your booking confirmation

Park map

Click here to view the park layout in PDF format (PDF 250kb).

Directions

Blue Dolphin Holiday Park is set on the rugged Yorkshire coast, high above the beach with superb sea views.

Park address

Blue Dolphin Holiday Park,
Gristhorpe Bay,
Filey,
North Yorkshire,
YO14 9PU

By Car

The Park lies directly on the A165 between Scarborough and Filey. The Park is situated approximately 2 miles North of Filey.

If programming your SAT NAV device, please use Postcode: YO14 9PU. This will guide you directly to Blue Dolphin where you will be able to follow the signs for directions to the Park. You can also use Google Maps* for a door to door route planner.

* This link opens a third party website in a new window. Haven is not responsible for any content on this site.

By Coach

Haven has negotiated a 10% discount with National Express. Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. We recommend that you contact National Express for drop off points before booking.

By Train

The nearest train and bus station is located in Filey, which is about 2 miles from the Park. To plan your train journey to and from Blue Dolphin, please search using the official National Rail Enquiries online planner and timetable.* Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

* This link opens a third party website in a new window. Haven is not responsible for any content on this site.

Special needs features at this park

Our Special Needs Advisors will be happy to advise you on special needs features, for example:

• Suitability of grade and manufacturer
  
• Access in the bedroom
  
• Access to the toilet/shower facilities
  
• Access to venues on the Park
  
• Park layout, such as terrain, car parking etc.
  
• Supplying a local tourist board telephone number for disabled access in the local area

Adapted holiday homes

Two bedroom Specially Adapted Caravans for disabled guests are available and suitable for wheelchair users with assistance. Depending on manufacturer, and availability, we offer double or single bed options in the main bedroom. We're sorry 3 bedroom Adapted Caravans are not available.

For maximum occupancy there may be a convertible bed in the lounge, however this is not recommended for use by our disabled customers.

On arrival

On arrival you will be given your keys and welcome pack containing park map and an entertainment guide. Our reception staff will be able to assist with a local tourist board telephone number for disability access in the local area.

Entertainment venues

Our venues include disabled access to the facilities and where it remains difficult we will endeavour to undertake all that is reasonable to increase accessibility in a safe and secure environment. Our venues also include disabled toilet facilities, their location can be found on the Park Map. Our security are on hand to assist in any way possible.

* All images show layouts from one of the many differing grades and manufacturers on our parks and is for representational purposes only.