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  • Berwick FAQ's

Park FAQs for Berwick


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Name:
Berwick Holiday Park
Address:
Berwick Holiday Park, Magdalene Fields, Berwick-upon-Tweed, Northumberland, TD15 1NE
Telephone no:
01289 307113 (calls charged at standard UK rates)
Open
Close
Park open dates:
17 March
30 October 2017

Check-in/out times

Check-in
Check-out
Platinum with Decking:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late arrivals:
Keys can be collected from security

Fun Passes, Activity Bundles and day passes

Fun Passes
Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - you can do this by calling the park direct on 01289 307113.
Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. Activity Bundles must be purchased at least 7 days before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability

Activity Bundle 1 (12 passes) £48 (not available on park)
Activity Bundle 2 (24 passes) £96 (not available on park)
Day passes
Day passes are available at some of our parks and allow entrance in to the park to use the facilities. The price for each park varies and only a limited number of passes are available on the days that day passes are available. Please contact the park you would like to visit to find out about cost and availability.

Common FAQs

Park terrain:
All areas of the park are flat.
Will there be an iron available in my accommodation:
No, but irons are available to hire from reception
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Dogs:
Most breeds of dogs are allowed. Please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this.
Direct beach access:
Park is on top of a cliff with access to two beaches down steps
Parking:
Parking is limited by caravans, contact park direct
Size of park:
Medium
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:
Sky Sports is shown in the Mash and Barrel bar and restaurant
Cash machine on site?
Our cash machines are next to Cook’s fish and chip shop and the Mini Market. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car
From the North
On the A1, follow signs for Berwick-upon-Tweed. At Morrisons / McDonalds roundabout follow signs for Berwick-upon-Tweed and take 2nd exit. At next mini roundabout continue straight across down North road and passed the Shell garage on the left. At next mini roundabout take 1st exit onto Northumberland Ave and the park is located at the end of the avenue.

From the South
Stay on A1 and follow signs for Edinburgh until you get to the Morrisons / McDonalds roundabout. Follow the signs for Berwick-upon-Tweed, take the 3rd exit at the roundabout. At next mini roundabout continue straight across down North road and passed the Shell garage on the left. At next roundabout take 1st exit onto Northumberland Ave and the park is located at the end of the avenue.

If programming your SAT NAV device, please use postcode: TD15 1NE. This will guide you directly to Berwick where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.
By train
The nearest train and bus station is in Berwick-upon-Tweed which is less than a mile from the park. To plan your train journey to and from Berwick, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.
By coach
Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability). Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
River Tweed is 1km away with freshwater fishing
Golf (nearest to park):
There is a golf course which surrounds the park on three sides
Horse riding (nearest to park):
A couple in the area - contact reception for details
Bike hire:
Not available

Park facilities

Peak opening time
Off-peak opening time
Mini Market (with bakery and off-licence)
8am - 10pm
8:30am - 6pm
Launderette
8am - 8pm
9am - 6pm
Indoor swimming pool (children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 12.45pm and 2pm - 5.45pm
9.30am - 12.45pm and 2pm - 5.45pm
Outdoor swimming pool (children under 8 and non-swimmers under 14 must be accompanied by an adult)
Mon and Fri 1pm-5pm; all other days 10am-12pm and 1pm-5pm
Closed

Reception opening hours

Open
Close
Peak (21 July - 31 August)
9am
Mon and Fri 8pm; all other days 6pm
Off Peak
9am
6pm

Surrounding area

Nearest town:
Berwick (1km)
Nearest city:
Edinburgh (92km)
Nearest port:
Newcastle (100km)
Nearest train station:
Berwick (1km)
Nearest bus station:
Berwick (1km)
Local taxi number:
01289 303050
National Express - Nearest drop off:
Berwick (1km)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:
North East Mobility Solutions deliver and collect wheelchairs/scooters to and from the park, and offer discounts to guests staying at Berwick. The telephone number is: 01289 331055
Wheelchair friendly:
Most parts of the park are wheelchair accessible

Park terrain

Park terrain:
Berwick is a flat park and suitable for wheelchair users and guests with walking difficulties.