You're here. You've arrived, and our team are eagerly waiting to help make your check in a breeze. We hope we can help your holiday planning by providing all the info you may need below, but if there's anything not mentioned please get in touch. When you rock up at the park you will also get a super-handy welcome guide plus we have the Haven What's On app available in App Store and Google Play perfect for organising your visit and to use during your stay.
How to find us
At the roundabout on the A27 on the east side of Chichester, which is signposted to Bognor Regis, take the exit signposted to Pagham, Runcton and Mundham. Follow this road to a mini roundabout with a pub on your left and then take the first left. This road will take you to Pagham. Just stay on this road for about 3 miles and Church Farm is located at the end of this road.
For your SAT NAV device, please use postcode: PO21 4NR
The nearest train station is Chichester which is about 6 miles from the park
For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.
The nearest bus station is Bognor Regis which is about 5 miles from the Park.
You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.
Welcome to Church Farm
Park information and frequently asked questions
Due to COVID-19 and to ensure guest safety, our normal check-in times have changed. You will receive a new check-in time via email/SMS prior to your arrival on park. Please keep a look out for arrival information updates.
|Luxury Lodge||Your arrival slot will be sent by email 7 days prior to your arrival day||10am|
|Platinum with Decking||Your arrival slot will be sent by email 7 days prior to your arrival day||10am|
|Prestige||Your arrival slot will be sent by email 7 days prior to your arrival day||10am|
|Deluxe||Your arrival slot will be sent by email 7 days prior to your arrival day||10am|
|Standard||Your arrival slot will be sent by email 7 days prior to your arrival day||10am|
Late arrivals: Please let us know if you are going to be arriving late by calling the park direct. They will advise you on what to do on arrival which will likely mean collecting your keys from the Security team.
Reception: 01243 262 635
Security Team: 07866 417223
Park facilities and hours
|Facility||School and bank holiday dates (17 July - 30 August incl and 23 October - 1 November incl)||All other dates|
|Mini Market||8am - 8pm||8am - 8pm|
|Reception||Mon 9am – 7pm; Tues - Thurs, Sat and Sun 9am - 6pm; Fri 9am - 8pm||Mon 9am – 7pm; Tues - Thurs, Sat and Sun 9am - 6pm; Fri 9am - 8pm|
|Cook's Fish and Chips||5pm - late||5pm - late|
|Mash and Barrel bar and restaurant||9am - 10pm for food, drinks from the bar until late||9am - 9pm for food, drinks from the bar until late|
|The Showroom entertainment venue||Mon - Thurs 6pm - 11pm; Fri - Sun 5pm - 11pm||Mon - Thurs 6pm - 11pm; Fri - Sun 5pm - 11pm|
|FunWorks Amusement Arcade||9am - 11pm||9am - 11pm|
|Box of tricks||6pm - late||6pm - late|
Please note: Opening times may change due to demand or we may have to close a facility for operational reasons outside of our control.
Fun Passes three, four & seven nights
If you have booked a Haven Holiday directly with Haven then you will have Fun Passes included in your holiday for all of your party. If you have booked a Haven Hideaway then Fun Passes are not included in your holiday. If you have booked through a third party you may need to buy Fun Passes for your party. Please check your booking. Prices for Fun Passes for Haven Hideaway guests, or guests staying in a holiday home that has been privately let to you are below:
Fun Pass prices for Haven Hideaway guests or private lettings (subject to availability):
School and bank holiday dates (17 July - 30 August incl and 23 October - 1 November incl):
3 or 4 nights:
All other dates:
3 or 4 nights:
Daily Fun Passes
We have a limited amount of Daily Fun Passes available to buy from Reception for holidaymakers. These will be available at a cost of £10 for adults and £5 for children.
Please note, this is subject to availability.
Are visitors welcome?
You're welcome to have visitors during your stay. They'll just need to buy a Fun Pass from Reception if they wish to use any of the facilities. Just remember to bring your holiday confirmation with you.
To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices.
Please note: Activity Bundles are no longer available at Haven.
Activities can be booked up to 2 hours before the start of the activity. Many of our activities can be booked on the app, including free activities, however there are a few exceptions such as activities where you can turn up without booking, activities you can book on park or ones which are run by 3rd parties on our parks. Please see the activities page for full details. You can also book your activities with the Activity and Leisure team on the park during your holiday. Activities are subject to availability.
Activities are not transferable to other parks and are valid throughout the 2020 season only.
Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.
For more information regarding the Haven What's On app please visit our Frequently Asked Questions section.
Need help using the app? See our How to Book Activities guide.
Local facilities and services
|Chemist||Jordan's Pharmacy||01243 264211|
|Dentist||Pagham Dental Surgery||paghamharbourdental.com or 01243 266614|
|Doctors||Grove House Surgery||NHS (non-emergency) - 111 or grovehouse-surgery.co.uk or 01243 265222|
|Hospital||St Richards||PO19 6SE - westernsussexhospitals.nhs.uk or 01243 788122|
For Chichester, there's a no. 600 bus stop under the hut on the left-hand side of the road as you go out of the park.
For Bognor Regis, the no. 600 bus stop is down Sea Lane, first right as you leave the park. For bus routes, please ask at Reception.
|email@example.com or 08456 020121|
|Petrol station||Esso||PO21 5DS|
|Taxi||Yellowstar Taxis||01243 828282|
|Train station||Bognor Regis railway Station||PO21 1BP - nationalrail.co.uk or 03457 484950|
|Train station||Chichester railway station||PO19 8DL - nationalrail.co.uk or 03457 484950|
|Vet||AlphaPet Veterinary Clinic||alphapet.co.uk or 01243 842832|
|Wheelchair hire||Shopmobility||cfirst.org.uk or 01243 830077|
Park and child safety
We want you to feel safe and sound on park. So, if there's anything worrying you at night or you need our help out-of-hours, please call our Security team on 07866 417223. Just so you know, it's good to have your Fun Pass or holiday home key ready when you approach the barrier at the park entrance.
We can give you a brightly coloured wristband with your contact details on, just in case your little ones wander off. Come and see us at the swimming pool to pick one up.
Frequently asked questions
Where can I park?
Parking is available next to caravans or nearby. Contact parks for further info.
Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.
What size is the park?
Is there a cash machine?
Our cash machines can be found the FunWorks amusements arcade, just by the toilets. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).
Is there free WiFi on park?
Free WiFi is available in the main buildings.
Is there Sky TV?
Can I take my dog?
Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa. Please make sure the dogs are kept on a lead at all times, and don't find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this. Dogs are welcome to walk on Pagham Beach which we have direct access to. This is a dog-friendly beach and dogs can go on the beach all-year-round.
There are two beaches locally awarded Blue Flags: West Wittering, which is a dog-friendly beach, but there are dog-free zones from May to September; and Hayling Beach, where dogs in some areas of the beach are banned seasonally (1 May to 30 September). Bognor Beach is also nearby and has restrictions between 1 April - 30 September.
Can we bring a BBQ?
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, verandas and the external gas bottles. Be sure that they're completely put out before you leave them.
Is the park wheelchair friendly?
Yes, the park is on a completely flat surface.
Is the park suitable for buggies/push chairs?
Yes, the park is on a completely flat surface.
Can I get on to the beach from the park?
Yes, direct access to shingle Pagham Beach - through Harbour View, 50yds from park. There is another beach access point on park too. There's sandy beach Blue Flag awarded beaches a short drive away as well.
Can I hire baby/toddler equipment?
Yes subject to availability we have cots and highchairs available. These can be pre-booked by logging in to your account.
Cots: £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. Bedding is not included.
High chair: £12 per 6-8 nights or £7 per 5 nights or less.
There is a £10 refundable deposit for each hire goods item. Please ask for your hire deposit refund at Reception when you are checking out and please bring the hire goods with you to Reception when you are checking out. When the item is returned the deposit will be refunded back on the card used at the time of booking your holiday.
What do I need to bring with me?
Washing up items, towels (towels are included in Platinum models and Luxury Lodges), toilet rolls (1 provided), toiletries, hairdryer (a hairdryer will be supplied in Platinum and Prestige models), your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have shops and services on park for all your needs.
Are utilities included?
Gas, electricity and hot water are included although you may incur an extra charge if you have booked a newspaper promotional holiday.
Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Are hire goods available?
Bed guards, highchairs, travel cots, towel bales, irons and hairdryers are available to hire at this park. Please note, hire goods are subject to availability. Additional costs apply and a deposit may be required.
Can I have an extra key?
Need an additional key for your holiday home? Pop into Reception and we'll be happy to help - extra keys are subject to availability and a £10 deposit.
How do I use the launderette?
If you've had a big adventure, you might need a washing machine to clean you up again. We will be offering a 'service wash' facility for holidaymakers and ask that you book your slot at Reception.
Do you keep lost property?
We keep all lost property for seven days. While we aren't responsible for any lost property, we will endeavour to reunite you with your belongings as best we can.
Yes, we have a photographer who can take pictures of your children as they meet the Seaside Squad. These can be purchased from the shop in the ShowBar in the evening.
How do I find out the tide times?
Stay safe and tide alert with up-to-date tidal times at the beach access point behind the main complex. Alternatively, search for the 'My Tide Times' app to get live, local updates.
Guests with adaptive and mobility needs
Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements. They can advise on:
- Suitability of grade and manufacturer
- Access in the bedroom
- Access to the toilet/shower facilities
- Access to venues on the park
- Park layout, such as terrain, car parking etc.
- Supplying a local tourist board telephone number for disabled access in the local area
Please call one of our advisors at our contact centre on: 0333 202 5256.
(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).
Just for owners
Ownership frequently asked questions
Frequently asked questions
Why should I choose Haven?
All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.
Can my friends and family visit me?
Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.
Can I choose where my holiday home is within the park?
Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.
Do I own the land?
You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.
What do site fees cover?
Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.
Any other running costs I should know about?
When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.
Do I have to change my holiday home every 5 or 10 years?
You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.
Can I feel secure that the park is safe?
We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.
Who do I ask if I've got a question or problem?
Our Owner Services team are always on hand to help answer any questions you may have, big or small.
Can we bring our dog?
We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.
What happens if I want to leave the park?
We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.
Is buying a holiday home a good investment?
Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.
Do I need a deposit?
Yes – a minimum of 10% of the value of the holiday home.
Is finance available?
That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).
Holiday Home Letting Service
Is there a way to help cover the running costs of my holiday home?
Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.