Getting around

Park map

Map of Craig Tara

Craig Tara Holiday Park

Take a look around Craig Tara Holiday Park using our map to discover what's on park before your holiday begins.

Address

Craig Tara Holiday Park
Dunure Road
Ayr
KA7 4LB

Park information

Opening dates
13 Mar 2020 - 30 Nov 2020
12 Mar 2021 - 1 Nov 2021
Owner dates
1 Mar - 30 Nov 2020
Holiday enquiries
01292 265 141
Owner enquiries
0333 202 1460

How to find us

Directions

By car

From the north: Take the A77 towards Stranraer. Take the 2nd right after the Bankfield roundabout south of Ayr. At the next roundabout follow signs for the A719. This will lead to Craig Tara.

From the south: Take the M74 exit at junction 12 onto the A70 towards Cumnock. Follow the signs for Ayr. Go south towards Stranraer. Then as above from Bankfield roundabout.

For your SAT NAV device, please use Postcode: KA7 4LB

Get directions via Google Maps

By train

The nearest train station is Ayr about 4 miles from Craig Tara Holiday Park. There is an hourly bus service from the station to the park.

For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.

View train timetables

By coach or bus

The nearest bus station is Ayr about 4 miles from Craig Tara Holiday Park. There is an hourly bus service from the station to the park.

You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.

Plan your journey

Craig Tara

Park information and frequently asked questions

Check-in/out times

Due to COVID-19 and to ensure guest safety, our normal check-in times have changed. You will receive a new check-in time via email/SMS prior to your arrival on park. Please keep a look out for arrival information updates.

Accommodation typeCheck-inCheck-out
Platinum with DeckingYour arrival slot will be sent by email 7 days prior to your arrival day10am 
PrestigeYour arrival slot will be sent by email 7 days prior to your arrival day10am 
DeluxeYour arrival slot will be sent by email 7 days prior to your arrival day10am
Comfort apartmentsYour arrival slot will be sent by email 7 days prior to your arrival day10am 
StandardYour arrival slot will be sent by email 7 days prior to your arrival day10am 
Standard apartmentsYour arrival slot will be sent by email 7 days prior to your arrival day10am 

Late arrivals: Please let us know if you are going to be arriving late by calling the park direct. They will advise you on what to do on arrival which will likely mean collecting your keys from the Security team.

Reception: 01292 265 141

Security Team: 07714 837015

Park facilities and hours

Our swimming pool opening and closing times can be found here.
FacilitySchool and bank holiday dates (29 June - 30 August incl and 9 - 25 October incl)All other dates
Launderette9am - 6pm9am - 6pm
Nisa Local8am - 10pm 8am - 10pm
ReceptionMon and Fri 8.30am - 7pm; Tue - Thurs, Sat and Sun 9am - 5pmMon and Fri 8.30am - 7pm; Tues - Thurs, Sat and Sun 9am - 5pm
Papa John's Pizza4pm - late4pm - late
The Brigs of Ayr bar and restaurant9am - 9pm for food and 10am - late for drinks9am - 9pm for food and 10am - late for drinks
Burger King11am - late11am - late
Cook's Fish and Chips4pm - late4pm - late
Millie's CookiesMon - Fri 9.30am - 5pm; Sat and Sun 9.30am - 5.30pmMon - Fri 9.30am - 5pm; Sat and Sun 9.30am - 5.30pm
Airspace9am - 8pm9am - 8pm
Lighthouse BarSun - Thurs 10am - 8pm; Fri and Sat 10am - 10pmSun - Thurs 10am - 8pm; Fri and Sat 10am - 10pm
Oodles Amusement Centre9am - late9am - late
Bonga Wonga entertainment venue5.45pm - late5.45pm - late
Live Lounge6pm - late6pm - late
The Play Village9am - 6pm 9am - 6pm
Creative Studio9.30am - 5pm 9.30am - 5pm
Boathouse StagePlease see the Haven What's On app for details Please see the Haven What's On app for details

Please note: Opening times may change due to demand or we may have to close a facility for operational reasons outside of our control.

Fun Passes and Day Passes

Fun Passes three, four & seven nights

If you have booked a Haven Holiday directly with Haven then you will have Fun Passes included in your holiday for all of your party. If you have booked a Haven Hideaway then Fun Passes are not included in your holiday. If you have booked through a third party you may need to buy Fun Passes for your party. Please check your booking. Prices for Fun Passes for Haven Hideaway guests, or guests staying in a holiday home that has been privately let to you are below:

Fun Pass prices for Haven Hideaway guests or private lettings (subject to availability):

School and bank holiday dates (29 June - 30 August incl and 9 - 25 October incl):

7 nights: 

  • Adult - £55 
  • Child (under 15) - £29 
  • 2-bed cap - £189 
  • 3-bed cap - £244

3 or 4 nights: 

  • Adult - £43 
  • Child (under 15) - £21 
  • 2 bed cap - £153 
  • 3 bed cap - £197


All other dates:

7 nights:

  • Adult - £37
  • Child (under 15) - £18
  • 2 bed cap - £137
  • 3 bed cap - £176

3 or 4 nights:

  • Adult - £29
  • Child (under 15) - £15
  • 2 bed cap - £117
  • 3 bed cap - £148

Daily Fun Passes

We have a limited amount of Daily Fun Passes available to buy from Reception for holidaymakers. These will be available at a cost of £10 for adults and £5 for children. 

Please note, this is subject to availability.

Day Passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest.

Important: There are a limited number of Day Passes available each day at some of our parks - prices will vary by park. Please call the park you want to visit before you arrive to confirm availability and to avoid disappointment.

Are visitors welcome?

You're welcome to have visitors during your stay. They'll just need to buy a Fun Pass from Reception if they wish to use any of the facilities. Just remember to bring your holiday confirmation with you.

Purchasing activities

To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices.

Please note: Activity Bundles are no longer available at Haven.

Activities can be booked up to 2 hours before the start of the activity. Many of our activities can be booked on the app, including free activities, however there are a few exceptions such as activities where you can turn up without booking, activities you can book on park or ones which are run by 3rd parties on our parks. Please see the activities page for full details. You can also book your activities with the Activity and Leisure team on the park during your holiday. Activities are subject to availability.

Activities are not transferable to other parks and are valid throughout the 2020 season only.

Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.

For more information regarding the Haven What's On app please visit our Frequently Asked Questions section.

Need help using the app? See our How to Book Activities guide.

Local facilities and services

Facility/serviceCompany/providerContact
ChemistsSeafield Stores 01292 284411 
ChemistsMorrisons Pharmacy 01292 283906 
DentistPortland Medical Practise portlandmedicsalpractise.co.uk or 01563 507 950 
DoctorsCathcart Surgery 01292 264051
DoctorsDalblair Medical Practise 01292 267432
Doctors9 Alloway Place 01292 611835
HospitalUniversity Hospital AyrKA6 6DX - 01292 610555 or NHS Helpline 111
HospitalCrosshouse Hospital01563 521133
Petrol stationBP ConnectKA7 2QA
Petrol stationGulfKA7 1UW
Petrol stationMasonhillKA7 3LB
TaxiStreamline01292 284545 or 01292 261010
Train stationAyr railway stationKA7 3AU - nationalrail.co.uk or 08457 484950
VetDalblair Veterinary Surgerydalblairvets.com or 01292 263744
VetVets4Petsvets4pets.com or 01292 430530
VetCounty Vetscounty-vets.co.uk or 01292 880110
Wheelchair hireThistle Helpthistlehelp.co.uk or 01294 313369

Park safety

We want you to feel secure and sound on park. So if there's anything worrying you at night or you need our help out-of-hours, please call our Security team on 07714 837015. Our Security team are at the main gate 24/7 - please have your holiday home key handy to show them when you enter the park and they'll happily open it for you.

Frequently asked questions

Where can I park?

Parking is available next to caravans or nearby. Contact the parks for further info.

Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.

What size is the park?

Large.

Is there a cash machine?

Our cash machines are in Reception, outside Burger King, and in the Live Lounge, and they're all free to use. Cashback is available in our Nisa convenience store and all bar areas (minimum spend applies).

Is there free WiFi on park?

Keep connected with free Wifi, available in Airspace and The Brigs of Ayr.

Is there Sky TV?

Yes, in the Brigs of Ayr and the Owners' Lounge.

Can I take my dog?

Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa. Please make sure that dogs are kept on leads at all times, and don't find their way into any facilities (with the exception of guide dogs). Please use the bins provided to clear up after your pet. Guide and service dogs are welcome inside our venues.

Can we bring a BBQ?

Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, homes, verandas and the external gas bottles. Be sure that they're completely put out before you leave them. Please use a non-disposable barbecue.

Is the park wheelchair friendly?

Yes.

Is the park suitable for buggies/push chairs?

Yes.

Can I get on to the beach from the park?

We have beach access to a sand and pebble beach right here on the park, through Kintyre View accommodation area.

Can I hire baby/toddler equipment?

Yes subject to availability we have cots and highchairs available . These can be pre-booked by logging in to your account. 

Cots: £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. Bedding is not included.

Highchair: £12 per 6-8 nights or £7 per 5 nights or less. 

There is a £10 refundable deposit for each hire goods item. Please ask for your hire deposit refund at Reception when you are checking out and please bring the hire goods item with you to Reception when you are checking out.

What do I need to bring with me?

Washing up items, towels (towels are included in Platinum models), toilet rolls (1 provided), toiletries, hairdryer (a hairdryer will be supplied in Platinum and Prestige models), your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have shops and services on park for all your needs.

Are utilities included?

Gas, electricity and hot water are included although you may incur an extra charge if you have booked a newspaper promotional holiday.

Haven Holiday Protection

£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

Are hire goods available?

Bed guards, highchairs, push chairs and travel cots are available to hire at this park.

Please note hire goods are subject to availability.

Can I have an extra key?

Need an additional key for your holiday home? Pop into Reception and we'll be happy to help - extra keys are subject to availability.

How do I use the launderette?

If you've had a big adventure, you might need a washing machine to clean you up again. We will be offering a 'service wash' facility for holidaymakers and ask that you book your slot at Reception.

Do you keep lost property?

We keep all lost property for 14 days, so you have plenty of time to check.

Where can I order a takeaway?

If you can't have a takeaway on holiday, when can you? We have a Cook's Fish and Chips, a Burger King, and a Papa John's Pizza. Papa John's Pizza even deliver to your holiday home - just call 01292 443151.

How do I find out the tide times?

Stay safe and tide alert with up-to-date tidal times. Search for the 'My Tide Times' app to get live, local updates. We also display the forecast in Reception to help you plan your days.

Guests with adaptive and mobility needs

Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements.  They can advise on:

  • Suitability of grade and manufacturer
  • Access in the bedroom 
  • Access to the toilet/shower facilities
  • Access to venues on the park   
  • Park layout, such as terrain, car parking etc.   
  • Supplying a local tourist board telephone number for disabled access in the local area  

Please call one of our advisors at our contact centre on: 0333 202 5256 

(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Just for owners

Ownership frequently asked questions

Frequently asked questions

Why should I choose Haven?

All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.

Can my friends and family visit me?

Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.

Can I choose where my holiday home is within the park?

Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.

Do I own the land?

You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.

What do site fees cover?

Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.

Any other running costs I should know about?

When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.

Do I have to change my holiday home every 5 or 10 years?

You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.

Can I feel secure that the park is safe?

We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.

Who do I ask if I've got a question or problem?

Our Owner Services team are always on hand to help answer any questions you may have, big or small.

Can we bring our dog?

We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.

What happens if I want to leave the park?

We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.

Finance

Is buying a holiday home a good investment?

Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.

Do I need a deposit?

Yes – a minimum of 10% of the value of the holiday home.

Is finance available?

That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).

Holiday Home Letting Service

Is there a way to help cover the running costs of my holiday home?

Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.

Pitch, park and relax

Touring and camping frequently asked questions

Frequently asked questions

Check-in time

Your arrival slot will be sent by email 7 days prior to your arrival day.

Check-out time

10am.

Is there parking?

One vehicle can be parked next to each pitch.

What is the park terrain like?

Flat touring field at the top of the park which in the main is sited on a sloping hill.

How far is the touring area from the park facilities?

Approx 10 minutes walk.

Can I sleep under my awning?

Unfortunately not.

Are pup tents accepted?

Unfortunately not.

Can I bring my own generator?

For safety reasons we do not allow guests to bring generators into the park.

Are there any items that aren't permitted?

Unfortunately gazebos and fire pits are not permitted on park.

For safety reasons, we do not allow guests to light ground fires.

Craig Tara Holiday Park is rated 4.2 out of 5 based on 1797 Google reviews. See all reviews. Information is correct at the time of publishing.