Getting around

Park map

Map of Haggerston Castle

Haggerston Castle Holiday Park

Take a look around Haggerston Castle Holiday Park using our map to discover what's on park before your holiday begins.


Haggerston Castle Holiday Park
TD15 2PA

Park information

Opening dates
13 Mar - 2 Nov 2020
Owner dates
9 Mar 2019 - 9 Jan 2020
9 Mar 2020 - 9 Jan 2021
Holiday enquiries
01289 381 333
Owner enquiries
0333 202 1460

How to find us


By car

Coming from the North or South, the park is signposted from the A1 and is 7 miles south of Berwick-upon-Tweed.

For your SAT NAV device, please use postcode: TD15 2PA

Get directions via Google Maps

By train

The nearest train station is in Berwick-upon-Tweed, which is around 9 miles from the park.

For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.

View train timetables

By coach or bus

The nearest bus station is in Berwick-upon-Tweed, which is around 9 miles from the park.

You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.

Plan your journey

Welcome to Haggerston Castle

Park information and frequently asked questions

New developments frequently asked questions

When do the new developments open and will anything be closed in the meantime?

We'll be opening the doors to our new developments in summer 2019. While we finish our grand new garden atrium-style entrance, our family amusements centre area will be quite a bit smaller, and we'll have a temporary entrance into the Mash and Barrel restaurant from the lake area.

Our Burger King and Papa John's Pizza takeaways will also be closed until summer 2019, but our brand new Cook's Fish and Chips takeaway will be open.

All the rest of our facilities and activities will be open as usual, including our Mash and Barrel restaurant, swimming pool, golf course, fishing lakes, and Italian Gardens.  

Is the new Oodles family amusements centre replacing the existing FunWorks amusement centre?

Yes – the existing amusements arcade will still be open but running at only 20% of its usual size while it's being developed.

Check-in/out times

Accommodation typeCheck-inCheck-out
Luxury Lodge1pm10am
Platinum with Decking1pm10am

Park facilities and hours

Our swimming pool opening and closing times can be found here.
Mini Market8am-10pm8.30am-5.30pm
ReceptionMon and Fri 9am-8pm; Tue - Thu, Sat and Sun 9am-6pm9am-6pm
Mash and Barrel9am-9pm for food; drinks from the bar until lateTimes may vary throughout the season
Chinese restaurant and takeawayTues-Sun 4.30pm-lateTimes may vary throughout the season
Alanda's Fish and Chips12pm-closeTimes may vary throughout the season
Papa John's Pizza5pm-lateTimes may vary throughout the season
Burger King12pm-closeTimes may vary throughout the season

Fun Passes, Activity Bundles and Day Passes

Fun Passes

Fun Passes are included in the cost of your holiday when booking directly with us. These give you access to the entertainment complex, swimming pools and sports and leisure facilities. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices for private lettings:

Peak dates:
30 Mar - 19 Apr, 25 - 31 May and 29 Jun - 30 Aug

7 nights: 

  • Adult - £45.40 
  • Child (under 15) - £23.90 
  • 2-bed cap - £156.20 
  • 3-bed cap - £201.30

3 or 4 nights: 

  • Adult - £35.20 
  • Child (under 15) - £17.10 
  • 2 bed cap - £126.50 
  • 3 bed cap - £162.80

Off-peak dates:  
All other dates

7 nights:

  • Adult - £30.50
  • Child (under 15) - £14.90
  • 2 bed cap - £113.30
  • 3 bed cap - £145.20

3 or 4 nights:

  • Adult - £23.70
  • Child (under 15) - £12.10
  • 2 bed cap - £96.80
  • 3 bed cap - £122.10

Day Passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest.

Important: There are a limited number of Day Passes available each day at some of our parks - prices will vary by park. Please call the park you want to visit before you arrive to confirm availability and to avoid disappointment.

Activity Bundles

Our Activity Bundle is the easiest way to pre-book your activities to make sure you have the chance to enjoy as many activities as you can during your break. Find our more about Activity Bundles.

Why not take a look at our full list of pre-bookable activities.

Local facilities and services

ChemistBoots01289 306036
ChemistLloyds Pharmacy01289 308547
DentistBrucegate Dental01289 306084
DentistThe Dental Arches01289 307758
DoctorBelford Surgery01668 213738
HospitalBerwick Infirmary0344 811 8111
HospitalNorthumbria Specialist Emergency Care0344 811 8111
Local busArriva Bus0344 800 4411
Petrol stationBeal Garage
TaxiWoody's07591 933223
TaxiA1 Cabs01289 308524
Train stationBerwick-upon-Tweed03457 484950
VetGaledin Vets01289 330066
Wheelchair hireNorth East Mobility Solutions01289 331055

Frequently asked questions

Where can I park?

Parking is available next to caravans or nearby.

What size is the park?


Is there a cash machine?

Our cash machines can be found in the Mini Market, and in the upper arcade. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

Is there free WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Is there Sky TV?

Sky TV is shown in our Mash and Barrel bar and restaurant.

Can I take my dog?

Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa.  Please make sure that dogs are kept on leads at all times, and don't find their way into any facilities (with the exception of guide dogs). They are welcome on the decking area of the Mash and Barrel, we also have a dog walking area. Please clean up after your dog – we have bins all around the park especially for this.

Can we bring a BBQ?

Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.

Is the park wheelchair friendly?

Yes, most of the park is flat.

Is the park suitable for buggies/pushchairs?

Yes, most of the park is flat.

Can I get on to the beach from the park?

No (nearest beach 9km away).

Can I hire baby/toddler equipment?

Yes subject to availability we have cots and highchairs available . These can be pre-booked by logging in to your account. Cots £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. High chair £12 per 6-8 nights or £7 per 5 nights or less. There is a £10 refundable deposit for each hire goods item. Please ask for your hire deposit refund at reception when you are checking out.

What do I need to bring with me?

Washing up items, towels, toilet rolls (1 provided), toiletries, your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have Shops and Services on Park for all your needs.

Are utilities included?

Gas, electricity and hot water is included although may incur an extra charge if you have booked a newspaper promotional holiday.

Haven Holiday Protection

£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

Guests with adaptive and mobility needs

Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements.  They can advise on:

  • Suitability of grade and manufacturer
  • Access in the bedroom 
  • Access to the toilet/shower facilities
  • Access to venues on the park   
  • Park layout, such as terrain, car parking etc.   
  • Supplying a local tourist board telephone number for disabled access in the local area  

Please call one of our advisors at our contact centre on: 0333 202 5256 

(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Just for owners

Ownership frequently asked questions

Frequently asked questions

Why should I choose Haven?

All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.

Can my friends and family visit me?

Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.

Can I choose where my holiday home is within the park?

Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.

Do I own the land?

You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.

What do site fees cover?

Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.

Any other running costs I should know about?

When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.

Do I have to change my holiday home every 5 or 10 years?

You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.

Can I feel secure that the park is safe?

We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.

Who do I ask if I've got a question or problem?

Our Owner Services team are always on hand to help answer any questions you may have, big or small.

Can we bring our dog?

We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.

What happens if I want to leave the park?

We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.


Is buying a holiday home a good investment?

Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.

Do I need a deposit?

Yes – a minimum of either £3,000 or 10% of the value of the holiday home, whichever is greater.

Is finance available?

That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).

Holiday Home Letting Service

Is there a way to help cover the running costs of my holiday home?

Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.

Pitch, park and relax

Touring and camping frequently asked questions

Frequently asked questions

Check-in time


Check-out time


Is there parking?

One vehicle can be parked next to each pitch.

What is the park terrain like?

It's flat and grassy.

How far is the touring area from the park facilities?

Approx 2 minutes walk.

What do the pitches accept?

  • Trailer Tents
  • Tourers
  • Motorhomes

Can I sleep under my awning?

Sleeping in awnings not permitted.

Are pup tents accepted?

Unfortunately not.

Can I bring my own generator?

For safety reasons we do not allow guests to bring generators into the park.