Getting around

Park map

Map of Hafan y Mor

Hafan y Môr Holiday Park

Take a look around Hafan y Môr Holiday Park using our map to discover what's on park before your holiday begins.


Hafan y Môr Holiday Park
North Wales
LL53 6HX

Park information

Opening dates
13 Mar - 2 Nov 2020
Owner dates
1 Mar - 30 Nov 2019✝
1 Mar - 30 Nov 2020✝
Holiday enquiries
01758 612 112
Owner enquiries
0333 202 1460

How to find us


By car

From the North & North West: At Chester, pick up the A55 and A5. Join A487 to Caernarfon, then A499 to Pwllheli. Then A497 to Porthmadog. The park is on the right, approximately 3 miles out of Pwllheli.

From the Midlands & the South: Take the M54 to Telford, A5 past Oswestry and Llangollen. Take A494 to Bala. In Bala turn right for Porthmadog. Turn left at the roundabout in Porthmadog, signposted Criccieth and Pwllheli. The park is on the left, 3 miles out of Criccieth.

For your SAT NAV device, please use postcode: LL53 6HJ

Get directions via Google Maps

By train

The nearest train station is in Pwllheli about 4 miles from Hafan y Môr.

For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.

View train timetables

By coach or bus

The nearest bus station is in Pwllheli about 4 miles from Hafan y Môr. There is also a bus stop at the entrance to the park on the route between Pwllheli and Porthmadog.

You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.

Plan your journey

Welcome to Hafan y Môr

Park information and frequently asked questions

New developments frequently asked questions

Can you explain what Coast House is, and how the Cakery, The Pizza Deck, and HMS Glendower eateries are related?

The Coast House is a venue where you can take your pick from several eating options. Inside Coast House, you have the Coast House bar and grill, the Cakery, The Pizza Deck, and the HMS Glendower pub - you'll also find the indoor soft play area and Oodles family amusements centre. The Pizza Deck is coming soon.

Where has the kart hire gone?

You can now find this inside the Dragon Lakes Adventure Village.

Where is Segways Adventure?

Segways Adventure has now moved and you can find it in the new Dragon Lakes Adventure Village.

It says there’s a new Oodles family amusements centre. Is the current FunWorks affected?

No, FunWorks will still be open on the north side of the park.

What is the fire pit?

The fire pit is an outside seating area, located next to the lake.

Are the boats on the lake dragon shaped?

Yes, the pedalos are similar to the swans we have at Craig Tara. And we also have six electric boats; four are replica RNLI lifeboat, and two are replica fishing boats and you can either float around the lake at your own pace, or play a game and follow the clues on a boat scavenger hunt.

What provisions do we make for people with disabilities in the new developments?

Coast House - There is one designated disabled parking bay at the front of the entrance, with ample additional car parking. The entrance to the Coast House bar and grill, Pizza Deck and Cakery is through the main car park entrance, which has level access. The outer set of double doors to each venue are automated, the inner set of doors are manual, and this is compliant with the building regulations. Guests will be welcomed at the host point and staff will note if guests are in need of assistance. It is possible to move throughout the entire restaurant area without the need to negotiate any steps.

The Coast House bar and grill and Pizza Deck offer full table service. There is internal ramped and stepped access available to the bar and HMS Glendower from the restaurant, and there is an external ramp which provides access to the bar area from the lake side. All changes in level have been designed in accordance with current legislation.

The Coast House bar and grill, Pizza Deck and HMS Glendower pub each have provision for larger, lowered wheelchair accessible dining tables. There is also a mix of lounge, dining, and poseur height seating throughout the building to accommodate the customer's varying needs.

Both the male and female toilet blocks are on the ground floor and have a level access and approach. Inside, they both have a lowered vanity counter for children, and a disabled cubicle in each facility.

There are six portable induction loops.

Check-in/out times

Accommodation typeCheck-inCheck-out
Luxury Lodge1pm10am
Platinum with Decking1pm10am
Comfort with Veranda2pm10am
Comfort apartment3pm10am
Standard apartment4pm10am

Late arrivals: Keys can be collected from security when the reception is closed.

Park facilities and hours

Our swimming pool opening and closing times can be found here.
Mini Market8am-10pm8am-10pm
ReceptionMon and Fri 9am-7pm; Tues-Thurs, Sat and Sun 9am-5pm9am-5pm
Burger King11am - lateTimes may vary throughout the season.
Cook's Fish and ChipsMon-Thurs 4pm - late Fri-Sun 12 noon - lateTimes may vary throughout the season.
Coast House bar and grill8am-11pm9am-10pm
The Pizza Deck12pm-10pm5pm-9pm
HMS Glendower11am-12am12pm-11pm
Papa John's PizzaMon-Fri 5pm - late; Sat and Sun 12 noon - late Times may vary throughout the season.
Millie's Cookies9.30am-6pm9.30am-6pm
Starbucks Coffeehouse9am-6pmTimes may vary throughout the season.

Purchasing activities

To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices. Prices are catered to each particular activity. 

Please note: Activity Bundles are no longer available at this park.

Activities can be purchased via the app up to 2 hours before the activity starts via a debit or credit card. Our pay as you go activities cannot be used on Pick and Paint Pottery (excluding bookable sessions), concession-delivered activities or in shops, spas and restaurants.

Activities are not transferable to other parks and are valid throughout the 2020 season only.

Refunds are only available from March 1 2020 via our Contact Centre on 0333 202 5433. Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.

Local facilities and services

ChemistRowlands Pharmacy01758 701765
DoctorTreflan Surgery01758 701457
DoctorOut-of-hours doctor0300 123 5566
HospitalBryn Beryl01758 701122
HospitalYsbyty Alltwen (A&E)01766 510010
HospitalYsbyty Gwynedd01248 384384
Local busTraveline Cymru0800 464 0000
Petrol stationBP
Petrol stationShell
TaxiJohn Strain07795 524704
Taxi999 Taxi01758 740999
Train stationNational Rail Enquiries03457 484950
VetMilfeddygon Deufor01766 810277
Wheelchair hireByw Bywyd (Living Life)01286 830101

Frequently asked questions

Where can I park?

Parking is available next to or close by the accommodation.

What size is the park?


Is there a cash machine?

Our cash machines are in our main complex area. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

Is there Sky TV?

Not available.

Can I take my dog?

Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa.  Please make sure the dogs are kept on a lead at all times, and don't find their way into any facilities (with exception of guide dogs). They are allowed on the beach but must be kept on a lead. Please clean up after your dog – we have bins all around the park especially for this.

Can we bring a BBQ?

Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.

Is the park wheelchair friendly?

Yes, however some areas of the park are hilly.

Is the park suitable for buggies/pushchairs?

Yes, however some areas of the park are hilly.

Can I get on to the beach from the park?


Can I hire baby/toddler equipment?

Yes subject to availability we have cots and highchairs available . These can be pre-booked by logging in to your account. Cots £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. High chair £12 per 6-8 nights or £7 per 5 nights or less. There is a £10 refundable deposit for each hire goods item. Please ask for your hire deposit refund at reception when you are checking out.

What do I need to bring with me?

Washing up items, towels, toilet rolls (1 provided), toiletries, your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have Shops and Services on Park for all your needs.

Are utilities included?

Gas, electricity and hot water is included although may incur an extra charge if you have booked a newspaper promotional holiday.

Haven Holiday Protection

£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

Guests with adaptive and mobility needs

Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements.  They can advise on:

  • Suitability of grade and manufacturer
  • Access in the bedroom 
  • Access to the toilet/shower facilities
  • Access to venues on the park   
  • Park layout, such as terrain, car parking etc.   
  • Supplying a local tourist board telephone number for disabled access in the local area  

Please call one of our advisors at our contact centre on: 0333 202 5256 

(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Just for owners

Ownership frequently asked questions

Frequently asked questions

Why should I choose Haven?

All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.

Can my friends and family visit me?

Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.

Can I choose where my holiday home is within the park?

Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.

Do I own the land?

You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.

What do site fees cover?

Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.

Any other running costs I should know about?

When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.

Do I have to change my holiday home every 5 or 10 years?

You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.

Can I feel secure that the park is safe?

We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.

Who do I ask if I've got a question or problem?

Our Owner Services team are always on hand to help answer any questions you may have, big or small.

Can we bring our dog?

We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.

What happens if I want to leave the park?

We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.


Is buying a holiday home a good investment?

Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.

Do I need a deposit?

Yes – a minimum of 10% of the value of the holiday home.

Is finance available?

That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).

Holiday Home Letting Service

Is there a way to help cover the running costs of my holiday home?

Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.

Pitch, park and relax

Touring and camping frequently asked questions

Frequently asked questions

Check-in time


Check-out time


Is there parking?

One vehicle can be parked next to each pitch.

What is the park terrain like?

It's flat and grassy.

How far is the touring area from the park facilities?

Approx 2 minutes walk.

What do the pitches accept?

  • Tourers
  • Motorhomes

Can I sleep under my awning?

Sleeping in awnings not permitted.

Are pup tents accepted?

Unfortunately not.

Can I bring my own generator?

For safety reasons we do not allow guests to bring generators into the park.

✝The Stables and Golf Village until 14 January each year.