Getting around

Park map

Map of Hopton

Hopton Holiday Village

Take a look around Hopton Holiday Village using our map to discover what's on park before your holiday begins.

Address

Hopton Holiday Village
Hopton-on-Sea
Great Yarmouth
Norfolk
NR31 9BW

Park information

Opening dates
13 Mar 2020 - 2 Nov 2020
12 Mar 2021 - 1 Nov 2021
Owner dates
1 Mar 2020 - 31 Oct 2020
Holiday enquiries
01502 730 214
Owner enquiries
0333 202 1460

How to find us

Directions

By car

Our park at Hopton-on-Sea is signposted on the A12 between Great Yarmouth and Lowestoft. Just follow the signs to Hopton.

For your SAT NAV device, please use postcode: NR31 9BW

Get directions via Google Maps

By train

The nearest train station and bus station is located in Great Yarmouth, which is about 7 miles from the park.

For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.

View train timetables

By coach or bus

You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.

Plan your journey

Welcome to Hopton

Park information and frequently asked questions

Check-in/out times

Accommodation typeCheck-inCheck-out
Luxury Lodge1pm10am
Platinum with Decking1pm10am
Prestige2pm10am
Deluxe3pm10am
Standard4pm10am

Late arrivals: Please let us know if you are going to be arriving late by calling the park direct. They will advise you on what to do on arrival which will likely mean collecting your keys from the Security team.

Reception: 01502 730 214

Security Team: 07899 938599

Park facilities and hours

Our swimming pool opening and closing times can be found here.
FacilitySchool and bank holiday dates (17 July - 30 August incl and 23 October - 1 November incl)All other dates
Mini Market8am - 10pm8am - 8pm; Fridays 8am - 9pm
Launderette9am - 7pm9am - 7pm
Reception*

9am - 6pm

*Please note we also have a text messaging system during Reception opening hours - 07860021088

9am - 6pm
The Garden House bar and restaurant9am - 9pm for food; drinks from the bar until late9am - 9pm for food; drinks from the bar until late
Papa John's Pizza5pm - late5pm - late
Cook's Fish and ChipsMon - Sat 3pm - 9pm; Sun 4pm - 8pmMon - Thurs and Sun 4pm - 8pm; Fri and Sat 4pm - 9pm
Oodles Amusement Arcade9am - late9am - late
The Marina Bar10am - 11pm10am - 11pm
The Marina Stage10am - 11pm10am - 11pm
Indoor soft play9am - 9pm9am - 9pm
Caravan Sales Reception9.30am - 6pm9.30am - 6pm
9-hole Golf Course9.30am - 5.30pm9.30am - 5.30pm
Adventure Golf10am - 7pm10am - 5pm
Fun Shop6pm - 10pm6pm - 10pm
Hire Shop9am - 6pm9am - 6pm
Kart Hire10am - 6pm10am - 4pm
Sports Court9.30am - 5pm9.30am - 5pm

Please note: Opening times may change due to demand or we may have to close a facility for operational reasons outside of our control.

Fun passes

If you have booked through Haven directly then you will have Fun Passes included in your holiday for all of your party. If you have booked through a third party you may need to buy Fun Passes for your party. Please check your booking. Prices for Fun Passes for guests staying in a holiday home that has been privately let to you are below:

Fun Pass prices for private lettings:

School and bank holiday dates (17 July - 30 August incl and 23 October - 1 November incl) :

7 nights: 

  • Adult - £55 
  • Child (under 15) - £29 
  • 2-bed cap - £189 
  • 3-bed cap - £244

3 or 4 nights: 

  • Adult - £43 
  • Child (under 15) - £21 
  • 2 bed cap - £153 
  • 3 bed cap - £197


All other dates:

7 nights:

  • Adult - £37
  • Child (under 15) - £18
  • 2 bed cap - £137
  • 3 bed cap - £176

3 or 4 nights:

  • Adult - £29
  • Child (under 15) - £15
  • 2 bed cap - £117
  • 3 bed cap - £148

Are visitors welcome?

You're welcome to have visitors during your stay. They'll just need to buy a Fun Pass from Reception if they wish to use any of the facilities. Just remember to bring your holiday confirmation with you.

Purchasing activities

To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices.

Please note: Activity Bundles are no longer available at Haven.

Activities can be booked up to 2 hours before the start of the activity. Many of our activities can be booked on the app, including free activities, however there are a few exceptions such as activities where you can turn up without booking, activities you can book on park or ones which are run by 3rd parties on our parks. Please see the activities page for full details. You can also book your activities with the Activity and Leisure team on the park during your holiday. Activities are subject to availability.

Activities are not transferable to other parks and are valid throughout the 2020 season only.

Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.

For more information regarding the Haven What's On app please visit our Frequently Asked Questions section.

Need help using the app? See our How to Book Activities guide.

Local facilities and services

Facility/serviceCompany/providerContact
ChemistHopton Pharmacy01502 733876
DentistHopton Dental Surgery01502 732124
DoctorGorleston and Hopton Medical Centregorlestonandhoptonsurgery.co.uk or 01502 732246 NHS (non-emergency) - 111
HospitalJames Paget HospitalNR31 6LA - 01493 452452
Local busFirst busesfirstgroup.com or 0345 646 0707
Petrol stationCo-opNR31 9AH
Petrol stationTescoNR32 4TZ
TaxiCompass Taxis01493 445544
Train stationGreat Yarmouth railway stationNR30 1SD - nationalrail.co.uk or 08457 484950
VetHaven Veterinary Surgery (not part of Haven Holidays)havenveterinary.co.uk or 01493 416700
Wheelchair hireBeactive Mobilitybeactivemobility.co.uk or 01493 444348
Wheelchair hireEast Coast Mobilityeastcoastmobility.co.uk or 01502 514500
Wheelchair hireRed Cross0844 871 8000

Park and child safety

Park safety

We want you to feel secure and sound on park. So if there's anything worrying you at night or you need our help out-of-hours, please call our Security team on 07899 938599.

Child safety

We can give you a brightly coloured wristband for your little ones, just in case they wander off. Come and see us at the Swimming Pool Reception and we'll add your contact details to it.

Frequently asked questions

Where can I park?

Parking is available next to caravans or nearby.

Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.

What size is the park?

Medium.

Is there a cash machine?

Main complex, and they're free to use. Cashback is available in the Mini Market and all bar areas (minimum spend applies).

Is there free WiFi on park?

FREE WiFi is available in all central venues and facilities.

Is there Sky TV?

Yes, in the Marina Lounge and The Garden House bar and restaurant.

Can I take my dog?

Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa. Please make sure the dogs are kept on a lead at all times, and don't find their way into any facilities (with exception of guide dogs). They are allowed on the front decking seating area of The Garden House bar and  restaurant and the beach all year but must be kept on a lead. Please clean up after your dog – we have bins all around the park especially for this.

Can we bring a BBQ?

Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, verandas, outside furniture and the external gas bottles. Please use a non-disposable barbecue.

Is the park wheelchair friendly?

Yes.

Is the park suitable for buggies/pushchairs?

Yes.

Can I get on to the beach from the park?

Yes. We have three beach access points here in the park, close to the following areas: by Waterways, between Ocean View and Horizons, and at Shorefield. The access point at Shorefield is most suitable for wheelchairs and pushchairs.

Can I hire baby/toddler equipment?

Yes subject to availability we have cots and highchairs available. These can be pre-booked by logging in to your account. 

Cots: £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. Bedding is not included.

High chair: £12 per 6-8 nights or £7 per 5 nights or less. 

There is a £10 refundable deposit for each hire goods item. Please ask for your hire deposit refund at Reception when you are checking out and please bring the hire goods item with you to Reception when you are checking out.

What do I need to bring with me?

Washing up items, towels (towels are included in Platinum models and Luxury Lodges), toilet rolls (1 provided), toiletries, hairdryer (a hairdryer will be supplied in Platinum and Prestige models), your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have shops and services on park for all your needs.

Are utilities included?

Gas, electricity and hot water are included although you may incur an extra charge if you have booked a newspaper promotional holiday.

Haven Holiday Protection

£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

Are hire goods available?

Bed guards, highchairs, push chairs, travel cots and towel bales are available to hire at this park. Please note hire goods are subject to availability. Towels can also be hired subject to availability. 

Can I have an extra key?

Need an additional key for your holiday home? Pop into Reception and we'll be happy to help - extra keys are subject to availability.

How do I use the launderette?

If you've had a big adventure, you might need a washing machine to clean you up again. Pop into our Mini Market where you can buy tokens for the launderette, as well as washing powder. Tokens are also available from Reception.

Do you keep lost property?

We keep all lost property for 14 days, so you have plenty of time to check.

Do you have a on-park photographer?

Yes, photos can be taken with the Seaside Squad. They can then be purchased in our Funshop in the main complex in the evening.

Where can I order a takeaway?

If you can't have a takeaway on holiday, when can you? We have a Papa John's Pizza, and they even deliver to your holiday home - just call 01502 730679.

Tide times

Surf's up dude! Stay safe and tide alert with up-to-date tidal times from Reception. Alternatively, search for the 'My Tide Times' app to get live, local updates.

Guests with adaptive and mobility needs

Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements.  They can advise on:

  • Suitability of grade and manufacturer
  • Access in the bedroom 
  • Access to the toilet/shower facilities
  • Access to venues on the park   
  • Park layout, such as terrain, car parking etc.   
  • Supplying a local tourist board telephone number for disabled access in the local area  

Please call one of our advisors at our contact centre on: 0333 202 5256 

(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Just for owners

Ownership frequently asked questions

Frequently asked questions

Why should I choose Haven?

All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.

Can my friends and family visit me?

Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.

Can I choose where my holiday home is within the park?

Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.

Do I own the land?

You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.

What do site fees cover?

Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.

Any other running costs I should know about?

When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.

Do I have to change my holiday home every 5 or 10 years?

You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.

Can I feel secure that the park is safe?

We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.

Who do I ask if I've got a question or problem?

Our Owner Services team are always on hand to help answer any questions you may have, big or small.

Can we bring our dog?

We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.

What happens if I want to leave the park?

We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.

Finance

Is buying a holiday home a good investment?

Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.

Do I need a deposit?

Yes – a minimum of 10% of the value of the holiday home.

Is finance available?

That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).

Holiday Home Letting Service

Is there a way to help cover the running costs of my holiday home?

Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.

✝Also open for owners long weekends through Nov and Dec and 15 Dec - 4 Jan