You're here. You've arrived, and our team are eagerly waiting to help make your check in a breeze. We hope we can help your holiday planning by providing all the info you may need below, but if there's anything not mentioned please get in touch. When you rock up at the park you will also get a super-handy welcome guide plus we have the Haven What's On app available in App Store and Google Play perfect for organising your visit and to use during your stay.
How to find us
Our park at Hopton-on-Sea is signposted on the A12 between Great Yarmouth and Lowestoft. Just follow the signs to Hopton.
For your SAT NAV device, please use postcode: NR31 9BW
The nearest train station and bus station is located in Great Yarmouth, which is about 7 miles from the park.
For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.
You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.
Welcome to Hopton
Park information and frequently asked questions
New developments frequently asked questions
Will the Marina Lounge replace the existing entertainment venue?
Yes, The Marina Lounge is replacing the ShowBar, and it's going to be amazing! Using flexible space technology, The Marina Lounge can become two smaller venues (The Marina Bar and The Marina Stage) or one spectacular arena.
Is the new Oodles family amusements centre replacing the existing FunWorks amusement centre?
Yes – that's right. But it will be a family amusement centre with a difference! Oodles at Hopton is Haven's only indoor/outdoor family amusements centre, so you can still enjoy some of your favourite arcade games while getting some fresh air!
What provisions do we make for people with disabilities in the new developments?
There is level access into the building with ramps, we have two accessible toilets at opposite ends of the building, there are levelled fire exits with no stairs, and we have table service for drinks orders.
|Platinum with Decking||1pm||10am|
Park facilities and hours
|The Garden House Restaurant||9am-9pm||9am-9pm|
|Papa John's Pizza||5pm until late||5pm until late|
|Cook's Fish and Chips||4pm-9pm||5pm-9pm|
To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices. Prices are catered to each particular activity.
Please note: Activity Bundles are no longer available at this park.
Activities can be booked up to 2 hours before the start of the activity. Our pay as you go activities cannot be used on Pic 'n' Paint (excluding bookable sessions), concession-delivered activities or in shops, spas and restaurants.
Activities are not transferable to other parks and are valid throughout the 2019 season only.
Refunds are only available from March 1 2019 via our Contact Centre on 0333 202 5433. Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.
Local facilities and services
|Chemist||Hopton Pharmacy||01502 733876|
|Dentist||Hopton Dental Surgery||01502 732124|
|Doctor||Emergency doctor (NHS)||111|
|Doctor||Gorleston and Hopton Medical Centre||01502 732246|
|Hospital||James Paget||01493 452452|
|Local bus||First buses|
|Taxi||Compass Taxis||01493 445544|
|Train station||Great Yarmouth||03457 484950|
|Vets||The Veterinary Hospital||01493 661833|
|Vets||Haven Veterinary Surgery (not part of Haven Holidays)||01493 416700|
|Wheelchair hire||Beactive||01502 568848|
|Wheelchair hire||East Coast Mobility||01502 514500|
|Wheelchair hire||Red Cross||0844 871 8000|
Frequently asked questions
Where can I park?
What size is the park?
Is there a cash machine?
Is there free WiFi on park?
Is there Sky TV?
Can I take my dog?
Can we bring a BBQ?
Is the park wheelchair friendly?
Can I get on to the beach from the park?
Can I hire baby/toddler equipment?
What do I need to bring with me?
Are utilities included?
Haven Holiday Protection
Guests with adaptive and mobility needs
Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements. They can advise on:
- Suitability of grade and manufacturer
- Access in the bedroom
- Access to the toilet/shower facilities
- Access to venues on the park
- Park layout, such as terrain, car parking etc.
- Supplying a local tourist board telephone number for disabled access in the local area
Please call one of our advisors at our contact centre on: 0333 202 5256
(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).
Just for owners
Ownership frequently asked questions
Frequently asked questions
Why should I choose Haven?
All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.
Can my friends and family visit me?
Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.
Can I choose where my holiday home is within the park?
Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.
Do I own the land?
You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.
What do site fees cover?
Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.
Any other running costs I should know about?
When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.
Do I have to change my holiday home every 5 or 10 years?
You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.
Can I feel secure that the park is safe?
We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.
Who do I ask if I've got a question or problem?
Our Owner Services team are always on hand to help answer any questions you may have, big or small.
Can we bring our dog?
We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.
What happens if I want to leave the park?
We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.
Is buying a holiday home a good investment?
Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.
Do I need a deposit?
Yes – a minimum of either £3,000 or 15% of the value of the holiday home, whichever is greater.
Is finance available?
That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).
Holiday Home Letting Service
Is there a way to help cover the running costs of my holiday home?
Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.
✝Also open for owners long weekends through Nov and Dec and 15 Dec - 4 Jan