FREE Coronavirus Book with Confidence Guarantee on all 2020 and 2021 bookings
We recognise that we are all living in unprecedented and uncertain times, but one thing we are sure of is that everyone needs something to look forward to. The Coronavirus Book with Confidence Guarantee means you can book your holiday safe in the knowledge that you are covered if the Coronavirus Pandemic interrupts your plans.
The guarantee is free for all bookings in 2020 and 2021.
Our Coronavirus Book with Confidence Guarantee means you can book your next holiday with confidence that you won't lose out due to Coronavirus. Find out more in this handy video!
What is covered?
The Book with Confidence Guarantee is free of charge and automatically applies to all existing and new bookings for 2020 and 2021, you don't need to do anything.
In relation to the Coronavirus outbreak you are covered for the following:
1. The park is closed
2. UK Government restrictions on travel
3. You are unable to travel due to sickness or isolation
4. You consider it unsafe to come on holiday
I need to claim against the guarantee, what do I do?
All you need to do is call us on 0333 202 5250 at any point within the guarantee change window which is between 28 days and 3 days prior to arrival and you can:
1. Transfer your holiday to new dates in 2020 or 2021, free of charge*
2. If you don't know your new dates, transfer your money into a Haven holding account to be redeemed against a future holiday, again free of charge*
3. Cancel your booking and receive a full no quibble refund
Just call us on 0333 202 5250 during the guarantee change window period and our team will be delighted to help you.
*Please refer to our terms and conditions below for more information.
Coronavirus Guarantee FAQs
2020 and 2021 offers
October half term from £239
After a busy school term, treat your family to some fun by the sea
November breaks from only £59
With fresh coastal air by the bucket and spade load, our November breaks are getting popular, so book now!
Summer School Holidays from £549
Book now for a fun-filled stress-free 7 night Summer School Holiday
June and July breaks from £119
Jump into holiday mode with sun, sand and sea breezes
Terms and conditions
1. The 'Guarantee Change Window' allows any transfer or cancellation within the period of 28 days and 3 days prior to arrival.
2. Should UK Government advice significantly change in the 3 days prior to arrival, we will reactivate the Guarantee for you.
3. All other booking terms and conditions remain unchanged.
4. If you choose to amend your holiday to different dates, should your new holiday be cheaper than your existing booking, we will refund the difference to a Haven holding account to be used against a future holiday, should your new holiday be more expensive you will need to pay the difference at time of booking.
5. If you choose to cancel your holiday, you can only do this by calling us, refunds will take up to 28 days to process.
6. The Coronavirus Book with Confidence Guarantee is available until further notice.
7. If you have held your monies with us as your break was affected by Coronavirus, this credit can be used against any holiday in 2020 or 2021. The booking for the holiday must be made within 12 months of the credit being available.
Haven Holiday Protection is a separate offer and remains available at the same time as this Guarantee.
Self-catering offers terms and conditions
Book for 2020 and 2021
October half term from £239; for the whole family based on 3 night breaks staying in selected grades at selected parks on 23 October 2020.
November 2020 breaks from £59; for the whole family based on 4 night breaks staying in selected grades at selected parks in November 2020.
2021 Summer School Holidays from £549; for the whole family based on 7 night breaks staying in selected grades at selected parks on 16 July 2021.
2021 June and July breaks from £249; for the whole family based on 7 night breaks staying in selected grades at selected parks on 4 June 2021.
Terms and conditions
Please check your personalised payment plan at the time of booking for confirmation. Any bookings made within 10 weeks of arrival require payment in full at time of booking.
Terms and conditions apply:
These offers can be withdrawn at any time. They cannot be used in conjunction with any other offer, group bookings, third party discount or voucher and must be booked direct with Haven. Extra discounts are additional savings which you can combine with Haven's general offers at the point of booking and will be added on after all other discounts have been taken into account. It is not possible to add extra discounts once a booking has already been confirmed. Full Haven holidays terms and conditions apply.
All offers are subject to availability, apply to new 2020 and 2021 bookings only and cannot be used with any other voucher, discount or offer (unless otherwise stated).
These offers may be reduced or withdrawn without notice.