Choose Your Holiday Home

Once you have booked your break, reserve your place on park! With Choose Your Holiday Home, we give you the option to pick your location and exact holiday home on park, before you arrive. Whether you want a quiet area of the park, want to be near the action or even have a great view, it's up to you.

Reserve your holiday home today

If you'd like some added comfort, or an extra bedroom for the kids to play, you might even be able to upgrade your choice of accommodation for a little extra. Choose your holiday home is available at all parks except Lydstep, Far Grange and Celtic Haven and is simple to use.

A large proportion of our holiday homes are available to reserve via Choose Your Holiday Home. If there are none available to reserve, there's no need to worry. You will be allocated when you arrive on park.

How do I book?

Step 1
Book your break and then log into your My Haven account and select Choose your Holiday Home.

Step 2
Explore the park map and view which holiday homes are available.

Step 3
Select your holiday home and confirm payment.

Why should I choose my holiday home?

  • Choose a location that's convenient for you
    Whether that's a quiet area, near the beach or at the centre of all the entertainment, restaurants and activities

  • Guarantee your location on park today!
    Accommodation is otherwise allocated when you arrive

  • Share your holiday home via email
    Be closer to your nearest and dearest, and let them know where you'll be on park (so they can join you)

  • Take the opportunity to upgrade your accommodation
    Treat the family to an extra bedroom or a higher grade

How does it work?

Accommodation is normally allocated upon your arrival at park, get ahead of the crowd and choose the caravan that suits you for a small reservation fee. Be nearer the action or wake up to a sea view, it's your pick. You can select the location that is best for you.

Sometimes the only caravans available are of a higher grade. If you fancy a little more space, you can upgrade for an additional fee.

Frequently asked questions

What parks are on Choose Your Holiday Home?
Choose Your Holiday Home is available at all of our parks except Lydstep, Far Grange and Celtic Haven.

How much does it cost to Choose Your Holiday Home?
Pricing starts from £30 and is clearly displayed during your time of booking.

Is this scheme open to all guests on park?
Choose Your Holiday Home is available on the majority of Haven bookings. Exclusions include:

  • 7-night bookings arriving on a Saturday

  • Dog friendly newspaper promotional bookings

  • A booking of more than 7-nights

  • 3rd party bookings

I am having issues accessing Choose Your Holiday Home
Choose Your Holiday Home is available to access anytime from March-October up to seven days ahead of your stay. If you are trying to access the platform within this time and are still having problems, please contact our park teams or use the webchat function to speak directly to our contact centre.

Why can’t I see what holiday home I am allocated into before I make a choice?
As our holiday homes are allocated on arrival at the park, we are unable to divulge this information ahead of your stay. If you wish to guarantee a particular holiday home, please use the Choose Your Holiday Home feature.

Need more help and support? View all Choose Your Holiday Home FAQs.

Please note:

^Towels are not included.

*Images, descriptions and video footage are illustrative. Accommodation specifications and designs will vary by model and from park to park.

**Choose Your Holiday Home is a service for guests to select your location on park, if there is availability in your chosen grade. There is a separate charge for Choose Your Holiday Home. Payment must be made in full, at the time of selecting and booking your holiday home, in order to guarantee your location on park and your selected holiday home. Location selection and upgrades are subject to availability. Adapted holiday homes are excluded from this scheme. Lydstep, Far Grange and Celtic Haven currently do not offer this service.