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  • Allhallows FAQs

Park FAQs for Allhallows

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Allhallows Leisure Park
Allhallows Leisure Park, Rochester, Kent, ME3 9QD
Telephone No:
01634 270 385 (calls are charged at standard UK rates)
Park open dates:
16 March
29 October 2018

Check-in/out times

Platinum with Decking:
Late Arrivals:
Available from the security gatehouse at the entrance to the park

Fun Passes, Activity Bundles and day passes

Fun Passes

Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices

Peak dates:
30 Mar - 19 Apr, 25-31 May and 20 Jul - 30 Aug

7 nights:

Adult (16+) - £28.00
Child (4-15) - £13.50
2-bed cap* - £103.00
3-bed cap* - £132.00

    3 or 4 nights:

    Adult (16+) - £23.00
    Child (4-15) - £11.50
    2-bed cap* - £87.00
    3-bed cap* - £109.00

Off-peak dates:
All other dates

7 nights:

Adult (16+) - £21.75
Child (4-15) - £10.25
2-bed cap* - £84.00
3-bed cap* - £107.00

    3 or 4 nights:

    Adult (16+) - £16.50
    Child (4-15) - £8.25
    2-bed cap* - £75.00
    3-bed cap* - £95.00

*We cap our pass prices, so this is the most it will cost per caravan

Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to buy an Activity Bundle, go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 48 hours before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability.

How much are Activity Bundles?

Activity Bundle 1 includes 10 passes for £50.
Activity Bundle 2 includes 20 passes for £100. 

Available online only.

How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book.

Day Passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest. You must be present when the Day Passes are bought for your friends and family.

You can buy Day Passes at the holiday reception on the day you wish to use them. Price: £10 per person.

Important: There are a limited number of Day Passes available each day, please enquire with reception first to avoid disappointment. In peak times (9am - 6pm) please call before arriving. Day passes are non-refundable.
If I don't use all the passes in my bundle can they be used for my next break?
Yes, but they are only valid for the 2018 season, you will need your booking confirmation of when the Activity Bundle was purchased. Please note: Activity Bundles are non-refundable.

Common FAQs

Park terrain:
Some areas of the park are wheelchair friendly, a few areas are slightly hilly.
Will an iron be available in my accommodation?
No, but irons are available to hire.
Can guests bring their own BBQ?
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Will there be garden furniture?
Patio sets are available for hire and include a table and four chairs (subject to availability).
Are dogs allowed?
Yes, most breeds of dogs are allowed. We welcome dogs on the external area's of our park, also on the front decking of the Mash and Barrel but please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
Is there direct beach access?
The park has a small pebbled beach with sandy edges on the Thames Estuary. The nearest other beach is Margate.
Is there parking?
Parking is available next to caravans or nearby.
What is the size of the park?
Is there WiFi on park?
Free WiFi is available in the Huffkin of Hoo bar and restaurant.
Is there Sky TV?
Sky TV is shown in the restaurant.
Is there a cash machine on site?
Our cash machines can be found by the Live Lounge door and also in the Huffkin of Hoo. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car
Take junction 2 off the M25 towards Canterbury and take the A2 (Rochester). From the A2 take the A289 Gillingham/Grain turn off, and then take the A228 turn off to Grain. Follow the A228 and Allhallows is signposted from there.

If programming your SAT NAV device, please use postcode: ME3 9QD. This will guide you directly to Allhallows where you will be able to follow the signs for directions to the park. You can also use Google Maps for a door to door.
By train
The nearest train and bus station is in Strood which is about 7 miles from the park. To plan your train journey to and from Allhallows, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0345 748 4950.
By coach
Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 dogs for up to a week’s stay. Haven’s dog friendly caravan parks offer options to reserve either Standard, Deluxe and Prestige dog friendly caravans, if you would like to bring your dog with you. A maximum of 2 dogs are accepted and we reserve the right to refuse certain breeds. Dogs are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.

Park activities

Fishing (on park):
Freshwater fishing on park - Tench, Carp, Bream & Rudd. Additional charge to fish. N.R.A.L. licence is required to fish, this can be purchased from the Post Office. There is NO disabled access to the lake. Also beach casting onto the Estuary during high tides is allowed. Fishing is available from 9am-6pm.
Golf (nearest to park):
9-hole golf course available on park

Park facilities

Peak opening time
Off-peak opening time
Mini Market (with bakery and off licence)
8am - 8pm
8am - 8pm
8am - 8pm
8am - 8pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 12.45pm and 2pm - 5.45pm
9.30am - 12.45pm and 2pm - 5.45pm
Outdoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 6pm
10am - 6pm

Reception opening hours

Peak (20 July - 30 August):
Mon, Fri 8.30am, Tue, Wed, Thu, Sat, Sun 9am
Mon 7pm, Fri 8pm, Tue, Wed, Thu, Sat, Sun 6pm
Off peak (All other dates):
Mon, Fri 8.30am, Tue, Wed, Thu, Sat, Sun 9am
Mon 7pm, Fri 8pm, Tue, Wed, Thu, Sat, Sun 6pm

Surrounding area

Nearest town:
Strood (12miles)
Nearest city:
London (63Km)
Nearest port:
Nearest train station:
Strood (12miles)
Nearest bus station:
Strood (12miles)
How often do buses run from the park?
Every hour
Local taxi number:
Hoo Cabs - 01634 251 234
National Express - Nearest drop off:
Strood (12miles)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows, duvets and bed linen
  • Gas, electricity and water are included although may incur an extra charge if you have booked a newspaper promotional holiday

Wheelchair facilities

Can I hire a wheelchair?
Unfortunately, this facility is not available.
Is the park wheelchair friendly?
Some areas of the park are wheelchair friendly.

Park terrain

Park terrain:
Allhallows is fairly flat and suitable for wheelchair users. Riverview, Riverside and Estuary View are the most suitable areas for guests with walking difficulties. Requests can be made at the time of booking however this is not guaranteed.