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Park FAQs for Rockley Park


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Name:
Rockley Park Holiday Park
Address:
Rockley Park Holiday Park, Hamworthy, Poole, Dorset, BH15 4LZ
Telephone No:
01202 679393 (calls charged at standard UK rates)
Open
Close
Park open dates:
16 March
29 October 2018

Check-in/out times

Check-in
Check-out
Platinum with Decking:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am

Fun Passes, Activity Bundles and day passes

Fun Passes

Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices

Peak dates:
30 Mar - 19 Apr, 25-31 May and 20 Jul - 30 Aug

7 nights: 

  • Adult (16+) - £41.25 
  • Child (4-15) - £21.75 
  • 2-bed cap* - £142.00 
  • 3-bed cap* - £183.00

3 or 4 nights: 

  • Adult (16+) - £32.00 
  • Child (4-15) - £15.50 
  • 2-bed cap* - £115.00 
  • 3-bed cap* - £148.00


Off Peak dates:
All other dates

7 nights:

  • Adult (16+) - £27.75
  • Child (4-15) - £13.50
  • 2-bed cap* - £103.00
  • 3-bed cap* - £132.00

3 or 4 nights:

  • Adult (16+) - £21.50
  • Child (4-15) - £11.00
  • 2-bed cap* - £88.00
  • 3-bed cap* - £111.00

*We cap our pass prices, so this is the most it will cost per caravan


Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to buy an Activity Bundle, go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 48 hours before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability.

How much are Activity Bundles?

Activity Bundle 1 includes 10 passes for £50.
Activity Bundle 2 includes 20 passes for £100. 

Available online only.

How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book.

Day passes
Rockley Park offers Day Passes for an additional cost to those who are visiting friends and family staying on the park.
If I don't use all the passes in my bundle can they be used for my next break?
Yes, but they are only valid for the 2018 season, you will need your booking confirmation of when the Activity Bundle was purchased to reuse your bundle. Please note: Activity Bundles are non-refundable.

Common FAQs

Park terrain:
The park is hilly but does have some flat areas.
Will there be an iron available in my accommodation:
No, but irons are available to hire
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden furniture:

Garden furniture is available to hire (subject to availability). A bistro set is included in our Platinum and Prestige grades with Decking.

Dogs:
Yes, most breeds of dogs are allowed. We welcome dogs on the external area's of our park, also on the front decking of the Mash and Barrel but please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
Direct beach access:
Yes, beach on park
Parking:
Parking is available next to caravans or nearby
Size of park:
Medium
Sky TV:
Sky TV is shown in our Mash and Barrel bar and restaurant
Cash machine on site?
Our cash machines are in our main complex area and Mini Market. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

Fun Passes

Do we take day guests?
No
I have booked privately and need Fun Passes for my holiday
If you have booked your holiday privately with an owner, you will need to purchase our Fun Passes to access all the facilities. You can do this by calling the park direct on 01202 679393.

How to get here

By car

From the M27 join the A31 and then follow signs for Poole town centre. Once in the centre follow signs to Rockley Park. Alternatively, take the Dorchester bypass to Poole and follow signs to the park. If programming your SAT NAV device, please use postcode: BH15 4LZ. This will guide you directly to Rockley Park where you will be able to follow the signs for directions to the park. You can also use Google Maps for a door to door route planner.

By train

The nearest train and bus station is Poole, about 3.5 miles from the park. To plan your train journey to and from Rockley Park, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability, pre-book to guarantee) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability, pre-book to guarantee)
Dogs
Up to £60 extra for a maximum of 2 dogs for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your dog with you (a maximum of 2 dogs are accepted). Dogs are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
Other Items available to hire
Bed Guard - (same price as cot)
Towel Bundle - £10 (set of 4 - 4 hand towels and 4 bath towels)
Iron - £7 for 3-4 nights, £12 for 7 nights
Pushchair - (same price as cot)
Patio Set - £15 for 3-4 night break, £25 for 7 night break
For further details please call the park on 01202 679393

Park activities

Fishing (nearest to park):
Hamworthy Lake is adjacent the park. A national rod licence is required which can be purchased from most Post Offices. Please Note: the lake is closed between mid-March and mid-June.
Golf (nearest to park):
Dorset Golf and Country Club, 20 minutes drive from park
Horse riding (nearest to park):
Available in Bournemouth, approx 20 minute drive from park
Rockley Fest
Rockley Fest annual charity is a festival on the beach raising money for Children in Need
Samba drumming
Learn some great rhythms and learn the basics of samba drumming

Park facilities

Peak opening time
Off-peak opening time
Mini Market (with bakery and off licence)
7.30am - 10pm
8.00am - 9.00pm
Launderette
8am - 8pm
8am - 8pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
Tue, Thu, Fri, Sat 9.30am - 8pm; Wed, Sun, Mon 9.30am -5.30pm
9.30am - 5.30pm
Outdoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 5.30pm
9.30am - 5.30pm

Reception opening hours

Open
Close
Peak (20 July - 30 August):
Mon, Fri 8am; all other days 9am
Mon-Thu and Sat 6pm; Fri 7pm; Sun 5pm
Off peak (All other dates):
Mon, Fri 8am; all other days 9am
Mon, Sat 6pm; Tue-Thu and Sun 5pm; Fri 7pm

Surrounding area

Nearest town:
Poole (3km)
Nearest city:
Bournemouth (12km)
Nearest port:
Poole (3km)
Nearest train station:
Poole (3km)
Nearest bus station:
Poole (3km)
How often do buses run from the park?
3 buses daily from park, service every 30 mins from stop 5 mins walk from park entrance
Local taxi number:
01202 666333
National Express - Nearest drop off:
Poole (3km)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:
Can be hired from Red Cross on 01202 699453
Wheelchair friendly:
The park is hilly but does have some flat areas.

Park terrain

Park terrain:
The majority of the park is reasonably flat. Arne View, Purbeck View, Central Park and Orchard Bank are most suitable for wheelchair users or guests with walking difficulties. Requests can be made but not guaranteed.

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Haven Holidays is a trading name of Bourne Leisure Ltd, registered in England and Wales, no 04011660. Registered office 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL