It's time for a holiday!

It's been a long time coming, there's been plenty of preparation, months of waiting but we are almost ready to reopen our parks!

We are pleased to announce that we will be welcoming holidaymakers back to our parks in England on Monday 6 July and in Scotland on Friday 17 July.

We're also preparing to welcome holidaymakers back to our Welsh Parks from Monday 13 July, we are just awaiting final Welsh Government confirmation.

We cannot wait to welcome guests and start the summer!

What you should do if you are unwell on park

COVID-19 and your personal data

Following the outbreak of COVID-19 and its development into a global pandemic, we, like many organisations are implementing a number of measures to safeguard our Guests, Owners and Team against the health threat that is being posed. We endeavour to maintain 'business-as-usual' to the extent allowed by our particular circumstances. 

As a result of these efforts, we are implementing a number of new processes. This may also mean collecting and processing new types of information about you or collecting data in a new way. For example to manage our arrivals process, ensure social distancing and or communicate with you if we need to, e.g. in a safeguarding situation. In all cases information collected will be limited to what is proportionate and necessary for the purpose and data protection principles will apply in the usual way. 

To ensure that we are transparent with you about how we process your personal data please see our Covid-19 privacy policy. This should be read with our main Privacy Policy. Together these are designed to advise you about how we may use the information we hold about you in general and in relation to the unprecedented challenges we are all facing in response to the recent outbreak. In most cases this will not be above and beyond what would originally be collected from you. However, in the case of a Covid-19 incident we need to ensure we can manage the situation responsibly to ensure your safety and wellbeing.

Coronavirus Book With Confidence Guarantee

Haven Holidays

It is free of charge and applied to all 2020/21 bookings. In relation to the Coronavirus outbreak you are covered for the following: 

1. The park is closed
2. UK Government restrictions on travel
3. You are unable to travel due to sickness or isolation
4. You consider it unsafe to come on holiday

All you need to do is call us at any point within the guarantee change window which is between 28 days and 3 days prior to arrival and you can: 

1. Transfer your holiday to new dates in 2020 or 2021, free of charge*
2. If you don't know your new dates, transfer your money into a Haven holding account to be redeemed against a future holiday, again free of charge*
3. Cancel your booking and receive a full no quibble refund 

Just call us during the guarantee change window period and our team will be delighted to help you.

Find out more

The Haven Clean and Safe Charter

Haven Holidays

There's so much to look forward to on a Haven holiday. From miles of beaches, to parks with wide open spaces, each of our self-contained, self-catered holiday homes are all well spaced apart, so each one is already designed for social distancing.

But while our parks were closed we've been busy, making sure they are safe and secure for everyone when we open.

Our new Clean and Safe Charter has been designed to ensure we are protecting our guests in these uncertain times, and giving reassurance that all public areas and private caravans will be scrupulously clean whilst adopting social distancing guidelines in all public areas.

We've also introduced our brand new and industry leading Haven Caravan Cleanliness Guarantee. If your caravan is not cleaned to the standards we expect, you will receive a full, no-quibble refund for the cost of your holiday. We hope you'll feel confident with the changes we have made and look forward to welcoming you to our parks.

Haven Hideaway - 2020 Holidays

Haven Hideaway provides all the fun of the great outdoors but to comply with government coronavirus rules it is without access to the usual activities, restaurants, pools or entertainments. You can still pick up your essentials from the well-stocked on-park supermarket, the launderette is open, plus plenty of take away food options. Enjoy it all while staying in the comfort of your very own self-catered, self-contained accommodation.

  • Self-contained accommodation
  • Wide open beaches
  • Launderette
  • Social distancing
  • Coastal walks
  • Takeaway food
  • Supermarket
  • Clean and safe

You'll find Haven parks in the prettiest parts of the UK. So you and your family can explore miles of beautiful beaches, coastline and cliffs.

Beaches for miles

Haven Holidays

Our Guarantee

Coronavirus guarantee logo

At Haven, we've got wide open spaces just a short drive away.

Holiday deals for you and your family

If you’re still looking to take a break on the British coast this year then have a browse through our latest offerings both for 2020 and for 2021. With 37 self-catering holiday parks around the UK coastline, we have accommodation to suit every taste and budget. Your family break is just a short drive away.

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