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  • Combe Haven FAQ's

Park FAQs for Combe Haven


All the information, facts and figures you need to plan your stay at this holiday park.

Basic Information

Name:
Combe Haven Holiday Park
Address:
Combe Haven Holiday Park, Harley Shute Road, St Leonards-on-Sea, Hastings, Sussex, TN38 8BZ
Telephone No:
01424 427891 (calls charged at standard UK rates)
Open
Close
Park Open Dates:
16 March
29 October 2018

Check-in/out Times

Check-in
Check-out
Platinum with Decking:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late Arrivals:
Keys can be collected from Security Lodge at the main entrance. If you are arriving after 6pm please call the park to let them know and arrange a late check in with security

Fun Passes, Activity Bundles and day passes

Fun Passes

Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices

Peak dates:
30 Mar - 19 Apr, 25-31 May and 20 Jul - 30 Aug

7 nights: 

Adult (16+) - £41.25 
Child (4-15) - £21.75 
2-bed cap* - £142.00 
3-bed cap* - £183.00

    3 or 4 nights: 

    Adult (16+) - £32.00 
    Child (4-15) - £15.50 
    2-bed cap* - £115.00 
    3-bed cap* - £148.00


Off-peak dates:
All other dates

7 nights:

Adult (16+) - £27.75
Child (4-15) - £13.50
2-bed cap* - £103.00
3-bed cap* - £132.00

    3 or 4 nights:

    Adult (16+) - £21.50
    Child (4-15) - £11.00
    2-bed cap* - £88.00
    3-bed cap* - £111.00

*We cap our pass prices, so this is the most it will cost per caravan


Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to buy an Activity Bundle, go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 48 hours before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability.

How much are Activity Bundles?

Activity Bundle 1 includes 10 passes for £50.
Activity Bundle 2 includes 20 passes for £100. 

Available online only.

How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book.

Day passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest.

Important: There are a limited number of Day Passes available each day at some of our parks — prices will vary by park. Please call the park you want to visit before you arrive to confirm availability and to avoid disappointment.
If I don't use all the passes in my bundle can they be used for my next break?
Yes, but they are only valid for the 2018 season, you will need your booking confirmation of when the Activity Bundle was purchased to reuse your bundle. Please note: Activity Bundles are non-refundable.

Common FAQs

Park Terrain:

The park is situated on a hill, although Valley View, Valley Way, and Harley Mead are relatively flat and located close to the main facilities.

Will an iron be available in my accommodation?
No, but irons are available to hire, subject to availability.
Can guests bring their own BBQ?
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Will there be garden furniture?
Garden furniture is not available.
Are dogs allowed?
Yes, most breeds of dogs are allowed. Please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). They are allowed on the local beaches from 1st September to 1st May. Please clean up after your dog – we have bins all around the park especially for this.
Is there direct beach access?
Our park does not have direct beach access, but our nearest beach is about a 10-minute walk away. A 10-minute drive into Hastings will get you to a beach that stretches from Hastings to St Leonards Warrior Square.
Is there parking?
Parking is available next to caravans or nearby.
What is the size of the park?
Medium.
Is there WiFi on park?
Free WiFi is available in the Mash and Barrel bar and restaurant.
Is there Sky TV?
Yes, you can find this in the Saxon Centre.
Is there a cash machine on site?
Yes, we have three cash machines; one in the FunWorks amusements next to Burger King, another to the right of reception and the third in the Saxon Centre bar. These accept most major debit/credit cards.

How to get here

By car

Take the A21 from London towards Hastings. In Hastings take the A259 towards Bexhill. The Park is signposted between Hastings and Bexhill on the right hand side of the road.

If programming your SAT NAV device, please use Postcode: TN38 8BZ. This will guide you directly to Combe Haven where you will be able to follow the signs for directions to the Park. You can also use Google Maps for a door to door route planner.

By train

The nearest train and bus station is St Leonards Warrior Square, which is about 1.7km from Combe Haven Holiday Park. To plan your train journey to and from Combe Haven, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

By coach

Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional Extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Dogs
Up to £60 extra for a maximum of 2 dogs for up to a week’s stay. Haven’s dog friendly caravan parks offer options to reserve either Standard, Deluxe and Prestige dog friendly caravans, if you would like to bring your dog with you. A maximum of 2 dogs are accepted and we reserve the right to refuse certain breeds. Dogs are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.

Park Activities

Fishing (nearest to Park):
Darwell Reservoir and Buckshole reservoir is 5 - 10 minute drive from Park.
Golf (nearest to Park):
Beauport Park Golf Club, 18 hole golf course, please call 01424 854245
Horse Riding (nearest to Park):
Beauport Park Riding Stables - 01424 851424

Park Facilities

Peak Opening Time
Off-peak Opening Time
Mini Market (With Bakery and Off Licence)
8am - 10pm
8am - 10pm
Launderette
8am - 7pm
8am - 7pm
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am-12.45pm and 2pm-5.45pm
9.30am-12.45pm and 2pm-5.45pm
9 hole Pitch & Putt Golf
Open every day 10am – 5.45pm (Last tee off 5pm)
Open Tuesday/Wednesday/Thursday and weekends 10am – 4.45pm (last tee off is 4pm)

Park Terrain

Park Terrain:

Combe Haven is situated on a hill, although Valley View, Valley Way and Harley Mead are relatively flat and located close to the main facilities. Requests can be made at the time of booking, however cannot be guaranteed.

Reception Opening Hours

Open
Close
Peak (20 July - 30 August):
9am
6pm (later on arrival days)
Off Peak (All other dates):
9am
6pm (later on arrival days)

Surrounding Area

Nearest Town:
Hastings (5Km)
Nearest City:
Eastbourne (23Km)
Nearest Port:
Newhaven (46Km)
Nearest Train Station:
St Leonards Warrior Square (3Km)
Nearest Bus Station:
Hastings, route 22 (4Km) Stops outside Park
How often do buses run from the Park?
Every 30 mins
Local Taxi Number:
01424 714714
National Express - Nearest drop off:
Hastings (5Km)

Useful Links

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Utilities Provided

Self-catering accommodation


  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity and water are included although may incur an extra charge if you have booked a newspaper promotional holiday

Wheelchair Facilities

Can I hire a wheelchair?
Wheelchairs are not available to hire on the park, but can be hired from Ghyllside Healthcare Ltd on 01424 714646.
Is the park wheelchair friendly?
Not in some places, as it is quite a hilly park.