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  • Combe Haven FAQ's

Park FAQs for Combe Haven


All the information, facts and figures you need to plan your stay at this holiday park.

Basic Information

Name:
Combe Haven Holiday Park
Address:
Combe Haven Holiday Park, Harley Shute Road, St Leonards-on-Sea, Hastings, Sussex, TN38 8BZ
Telephone No:
01424 427891 (calls charged at standard UK rates)
Open
Close
Park Open Dates:
17 March
30 October

Check-in/out Times

Check-in
Check-out
Platinum:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late Arrivals:
Keys can be collected from Security Lodge at the main entrance. If you are arriving after 6pm please call the park to let them know and arrange a late check in with security

Fun Passes, Activity Bundles and day passes

Fun Passes
Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - you can do this by calling the park direct on 01424 427891.
Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. Activity Bundles must be purchased at least 7 days before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability

Activity Bundle 1 (12 passes) £48 (not available on park)
Activity Bundle 2 (24 passes) £96 (not available on park)
Day passes
Day passes are not available on this park

Common FAQ's

Park Terrain:

The park is situated on a hill, although Valley View, Valley Way, and Harley Mead are relatively flat and located close to the main facilities.

Will there be an iron available in my accommodation:
No, but irons are available to hire, subject to availability.
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden Furniture:
Not available
Dogs:
Most breeds of dogs are allowed. Please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). They are allowed on the local beaches from 1st September to 1st May. Please clean up after your dog – we have bins all around the park especially for this.
Direct Beach Access:
No, nearest beach is Hastings, 10 minute drive away
Parking:
Parking is available next to caravans or nearby
Size of Park:
Medium
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:
Saxon Centre
Cash Machine on Site?
We have three cash machines; one in the FunWorks amusements next to Burger King, another to the right of reception and the third in the Saxon Centre bar. These accept most major debit/credit cards.

How to get here

By car

Take the A21 from London towards Hastings. In Hastings take the A259 towards Bexhill. The Park is signposted between Hastings and Bexhill on the right hand side of the road.

If programming your SAT NAV device, please use Postcode: TN38 8BZ. This will guide you directly to Combe Haven where you will be able to follow the signs for directions to the Park. You can also use Google Maps for a door to door route planner.

By train

The nearest train and bus station is Hastings, which is about 3 miles from Combe Haven Holiday Park. To plan your train journey to and from Combe Haven, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional Extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park Activities

Fishing (nearest to Park):
Darwell Reservoir and Buckshole reservoir is 5 - 10 minute drive from Park.
Golf (nearest to Park):
Beauport Park Golf Club, 18 hole golf course, please call 01424 854245
Horse Riding (nearest to Park):
Beauport Park Riding Stables - 01424 851424

Park Facilities

Peak Opening Time
Off-Peak Opening Time
Mini Market (With Bakery and Off Licence)
8am - 10pm
8am - 10pm
Launderette
8am - 8pm
8am - 8pm
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 5.45pm (Closed between 12:45 - 2pm)
10am - 5pm (Closed between 1 - 2pm)
9 hole Pitch & Putt Golf
Open every day 10am – 5.45pm (Last tee off 5pm)
Open Tuesday/Wednesday/Thursday and weekends 10am – 4.45pm (last tee off is 4pm)

Reception Opening Hours

Open
Close
Peak (21 July - 31 August):
9am
6pm (later on arrival days)
Off Peak (All other dates):
9am
6pm (later on arrival days)

Surrounding Area

Nearest Town:
Hastings (5Km)
Nearest City:
Eastbourne (23Km)
Nearest Port:
Newhaven (46Km)
Nearest Train Station:
St Leonards Warrior Square (3Km)
Nearest Bus Station:
Hastings, route 22 (4Km) Stops outside Park
How often do buses run from the Park?
Every 30 mins
Local Taxi Number:
01424 714714
National Express - Nearest drop off:
Hastings (5Km)

Useful Links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities Provided

Self-Catering accommodation


  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair Facilities

Wheelchair Hire:
Can be hired from Rent Scoota on 0800 328 1699
Wheelchair Friendly:
Hilly park

Park Terrain

Park Terrain:

Combe Haven is situated on a hill, although Valley View, Valley Way and Harley Mead are relatively flat and located close to the main facilities. Requests can be made at the time of booking, however cannot be guaranteed.