What do I need to do to get the discount?
Simply purchase a qualifying main meal at one of our participating restaurants during your stay. Once you've done that, you'll automatically receive your 25% off discount for your next visit.
What counts as a qualifying main meal?
A qualifying main meal includes standard main meals, value-for-money menu items, and breakfasts.
Where can I use my discount?
Your discount is valid at Mash & Barrel at the participating parks listed: Craig Tara - Brigs of Ayr & Golden Sands - Quayside Café Bar.
How do I claim my discount?
Claiming your discount is dependent on which park you're staying at. For guests at Craig Tara (digital only), you must order via the Haven app. At Golden Sands (digital and till), you can order via the Haven app or at the till.
When can I use my discount?
Your discount is valid from the next calendar day after your qualifying purchase and must be redeemed within 7 days. After that, it will expire.
How do I redeem my discount?
If you claimed your discount digitally, you'll need to redeem it through food.haven.com or the My Haven app – you'll need to be logged into your Haven account to do this. If you claimed it at the till, you'll need to redeem it at the till when you visit. Remember, you can't mix methods – a digital offer can't be used at the till.
What does the 25% discount cover?
The discount applies to food items only and excludes drinks. There's a minimum spend of £10 on food required to redeem the offer. You can only use one discount per transaction.
Can I use this offer with other promotions?
No, this offer cannot be used alongside any other discount or promotion.
Can I transfer my discount to someone else?
No, the offer is non-transferable. It can only be used by the guest who received it.
What if I don't use my discount within 7 days?
Unfortunately, your discount will expire and can no longer be used. Make sure to redeem it within the 7-day window.
Can I get a cash refund instead of using the discount?
No, the offer has no cash value and cannot be redeemed for cash.
Is this offer available at all Haven restaurants?
No, this offer is only available at Craig Tara - Brigs of Ayr & Golden Sands - Quayside Café Bar.
Can I use a discount I received at the till through the app instead?
No, you can't mix redemption methods. A discount claimed at the till must be redeemed at the till, and a discount claimed via the app must be redeemed via the app.
Who do I contact if I have questions about this offer?
Speak to a team member at your participating restaurant or contact Guest Services – they'll be happy to help.