Haven - Britain's favourite caravan holiday parks
  • Kiln Park

Park FAQs for Kiln Park

All the information, facts and figures you need to plan your stay at this holiday park.

Basic Information

Penally Court / Kiln Park Holiday Centre
Kiln Park Holiday Centre, Marsh Road, Tenby, Pembrokeshire, SA70 7RB
Telephone No:
01834 844121 (calls charged at standard UK rates)
Park Open Dates:
9 March
5 November 2018

Check-in/out times

Platinum with Decking:

Check-in/out times for glamping

Safari Tent:
Late Arrivals:
Keys can be collected from security at the main entertainment complex when reception is closed. Security's number is 07977090161.

Fun Passes, Activity Bundles and day passes

Fun Passes

Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices

Peak dates:
30 Mar - 19 Apr, 25-31 May and 20 Jul - 30 Aug

7 nights:

Adult (16+) - £33.25
Child (4-15) - £16.50
2-bed cap* - £118.00
3-bed cap* - £152.00

    3 or 4 nights:

    Adult (16+) - £28.00
    Child (4-15) - £13.50
    2-bed cap* - £102.00
    3-bed cap* - £130.00

Off-peak dates:
All other dates

7 nights:

Adult (16+) - £23.75
Child (4-15) - £11.50
2-bed cap* - £91.00
3-bed cap* - £115.00

    3 or 4 nights:

    Adult (16+) - £19.50
    Child (4-15) - £9.50
    2-bed cap* - £78.00
    3-bed cap* - £99.00

*We cap our pass prices, so this is the most it will cost per caravan

Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to buy an Activity Bundle, go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 48 hours before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability.

How much are Activity Bundles?

Activity Bundle 1 includes 10 passes for £50.
Activity Bundle 2 includes 20 passes for £100. 

Available online only.

How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book.

Day passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest.

Day Passes are not sold at this park.
If I don't use all the passes in my bundle can they be used for my next break?
Yes, but they are only valid for the 2018 season, you will need your booking confirmation of when the Activity Bundle was purchased to reuse your bundle. Please note: Activity Bundles are non-refundable.

Touring & camping

Basic grass pitches
Electric pitches
Super pitches
Tents/trailer tents:
Basic grass pitches
Electric pitches
Check-in time:
Check-out time:
Pup tents:
Not allowed
Awnings with annexes:
Not allowed
Sleeping in awnings:
Not allowed
Not allowed

Our touring facility block is open 24 hours, 7 days a week. There is also a unisex toilet facility available. More information regarding this is available from the park direct on 01834 844 121.

Common FAQs

Park Terrain:
All of the Park is flat apart from Preseli Park, Sunnyglade and Blackrock Close.
Will there be an iron available in my accommodation:
Irons are not provided
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden Furniture:
Not available, please note this also includes gazebos
Yes, most breeds of dogs are allowed. We welcome dogs on the external area's of our park, but please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
Direct Beach Access:
Parking is available in designated parking areas around the park.
Size of Park:
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:
Sky TV is shown in main complex only, not in holiday homes.
Cash Machine on Site?
Our cash machines are in our main complex area, the Mini Market and at the service station by the main park entrance. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car

Follow the A477/A478 to Tenby for approximately 6 miles. Then pick up the Caravan/Camping signs for directions to Penally and Kiln Park is half a mile on your left.

If programming your SAT NAV device, please use Postcode: SA70 7RA. This will guide to Marsh Road where you will see signs for Kiln Park on the left, you will then be able to follow the signs to the Park. You can also use Google Maps for a door to door route planner.

By train

The nearest train station is Tenby, and is about 1 mile from the Park. To plan your train journey to and from Kiln Park, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

By coach

Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional Extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 dogs for up to a week’s stay. Haven’s dog friendly caravan parks offer options to reserve either Standard, Deluxe and Prestige dog friendly caravans, if you would like to bring your dog with you. A maximum of 2 dogs are accepted and we reserve the right to refuse certain breeds. Dogs are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
Iron hire
£5 for 3 or 4 night breaks, £10 for a 7 night holiday (subject to availability).

Park Activities

Fishing (nearest to Park):
Tenby beach is 10 minutes from Park, and has Bass, Mackerel and Pollock
Golf (nearest to Park):
Tenby Golf Course - 01834 842787
Horse Riding (nearest to Park):
5 Minutes from Park - suitable for all ages. Guests are advised to book in advance.

Park Facilities

Peak Opening Time
Off-peak Opening Time
Mini Market (With Bakery and Off Licence)
Mon, Fri and Sat 8am - 10pm; Tues - Thurs and Sun 8am - 9pm
8am - 8pm
Open 24 hours
Open 24 hours
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 12.45pm and 2pm - 5.45pm
9.30am - 12.45pm and 2pm - 4.45pm
Outdoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 6pm

Reception Opening Hours

Both on- and off-peak:
Mon and Fri 7pm; Tue-Thu and Sat-Sun 6pm

Surrounding Area

Nearest Town:
Tenby (1.5km)
Nearest City:
Carmarthen (43km)
Nearest Port:
Pembroke Dock (18km)
Nearest Train Station:
Tenby (1.5km) or Penally (1km)
Nearest Bus Station:
Tenby (1km)
How often do buses run from the park?
Every 30 mins
Local Taxi Number:
01834 849690
National Express - Nearest drop off:
Tenby (1.5km)

Useful Links

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Utilities Provided

Self-Catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity and water are included although may incur an extra charge if you have booked a newspaper promotional holiday

Wheelchair Facilities

Wheelchair Hire:
Can be hired from the Red Cross
Wheelchair friendly:
There are areas on the park that are not the most accessible, please contact the park direct for more accurate information

Park Terrain

Park Terrain:

Most of the park is flat, requests can be made at the time of the booking, however cannot be guaranteed.