Getting around

Park map

Map of Doniford Bay

Doniford Bay Holiday Park

Take a look around Doniford Bay Holiday Park using our map to discover what's on park before your holiday begins.

Address

Doniford Bay Holiday Park
Watchet
Somerset
TA23 0TJ

Park information

Opening dates
13 Mar 2020 - 2 Nov 2020
12 Mar 2021 - 1 Nov 2021
Owner dates
1 Mar - 30 Nov 2020
Holiday enquiries
01984 632 423
Owner enquiries
0333 202 1460

How to find us

Directions

By car

Take J23 off the M5 south of Bristol onto the A38 towards Bridgwater. From Bridgwater take the A39 towards Minehead. After about 15 miles at West Quantoxhead, fork right after St Audries garage. Doniford Bay Holiday Park is a mile further on the right.

For your SAT NAV device, please use postcode: TA23 0TJ

Get directions via Google Maps

By train

The nearest train station is in Taunton, about 18 miles from the park.

For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.

View train timetables

By coach or bus

The nearest bus station is in Taunton, about 18 miles from the park.

You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.

Plan your journey

Welcome to Doniford Bay

Park information and frequently asked questions

Check-in/out times

Due to COVID-19 and to ensure guest safety, our normal check-in times have changed. You will receive a new check-in time via email/SMS prior to your arrival on park. Please keep a look out for arrival information updates.

Accommodation typeCheck-inCheck-out
Platinum with DeckingYour arrival slot will be sent by email 7 days prior to your arrival day10am
PrestigeYour arrival slot will be sent by email 7 days prior to your arrival day10am
DeluxeYour arrival slot will be sent by email 7 days prior to your arrival day10am
StandardYour arrival slot will be sent by email 7 days prior to your arrival day10am

Late arrivals: Please let us know if you are going to be arriving late by calling the park direct. They will advise you on what to do on arrival which will likely mean collecting your keys from the Security team.

Reception: 01984 632 423

Security Team: 07714 836979

Park facilities and hours

Our swimming pool opening and closing times can be found here.
FacilitySchool and bank holiday dates (17 July - 30 August incl and 23 October - 1 November incl)All other dates
Mini Market8am - 8pm8am - 8pm
FunWorks amusements arcade9am - late9am - late
LaunderetteTBCTBC
Reception9am - 6pm9am - 6pm
Café Bar restaurant9am - 9pm for food; drinks from the bar until late9am - 9pm for food; drinks from the bar until late
Cook's Fish and Chips5pm - late5pm - late
Live Lounge9am - late9am - late

Please note: Opening times may change due to demand or we may have to close a facility for operational reasons outside of our control.

Fun Passes

Fun Pass prices

If you have booked a Haven Full Experience holiday (booking made prior to 14 May 2020) you will have Fun Passes included in your holiday. If you have booked a Haven Hideaway holiday then Fun Passes are not included. 

Bookings made through a third party and not Haven directly may need to buy Fun Passes, please check your booking. 

If you have a Haven Hideaway break booked (or are staying in a holiday home that has been privately let to you) and would like to buy Fun Passes, the prices are listed below. The price covers all members of your party.

Fun Pass prices for private lettings and Haven Hideaway guests (subject to availability):

For arrivals between 4 September - 15 October 2020:

Self-catering:

  • 3/4 nights - £40
  • 7 nights - £80
  • 11 nights - £120
  • 14 nights - £180

Touring:

  • 3/4 nights - £40
  • 7 nights - £80
  • 11 nights - £120
  • 14 nights or more - £160

Purchasing activities

To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices.

Please note: Activity Bundles are no longer available at Haven.

Activities can be booked up to 2 hours before the start of the activity. Many of our activities can be booked on the app, including free activities, however there are a few exceptions such as activities where you can turn up without booking, activities you can book on park or ones which are run by 3rd parties on our parks. Please see the activities page for full details. You can also book your activities with the Activity and Leisure team on the park during your holiday. Activities are subject to availability.

Activities are not transferable to other parks and are valid throughout the 2020 season only.

Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.

For more information regarding the Haven What's On app please visit our Frequently Asked Questions section.

Need help using the app? See our How to Book Activities guide.

Local facilities and services

Facility/serviceCompany/providerContact
ChemistLloyds Pharmacy01984 632512
ChemistQuantock Pharmacy01984 631343
ChemistWilliton Pharmacy01984 632512
DentistStoneleigh House Dental 01984 631414
DoctorWilliton Surgery NHS NHS (non-emergency) - 111 westsomersethealthcare.co.uk or 01984 632701
HospitalMusgrove Park Hospital (Taunton) TA1 5DA - 01823 333444
HospitalMinehead Minor Injury UnitTA24 6FD - 01643 701701
Local busWiltshire and Dorset Buses - Stop is located outside of the park entrance - bus 16 comes outside park every 2 hours Monday and Saturday and goes to Minehead and back.morebus.co.uk or 01202 338420 
Petrol stationSt AudriesTA4 4DN
Petrol stationWilliton Filling Station01984 633646
TaxiCliff's Cabs01984 631973
TaxiData Cabs01984 639141
TaxiEuro Cars01984 633555
Train stationTaunton railway stationTA1 1QW - nationalrail.co.uk or 03457 484950
Train stationBridgewater railway stationTA6 5HB - nationalrail.co.uk or 03457 484950
VetWhite Lodge Vet Clinic whitelodgevetclinic.co.uk or 01984 634013
Wheelchair hireBritish Red Cross01823 273746

Park safety

We want you to feel safe and sound on park. So, if there's anything worrying you at night or you need our help out-of-hours, please call our Security team on 07714 836979.

Frequently asked questions

Where can I park?

Parking is available next to caravans or nearby. Contact parks for further info. Our grassy areas are important to us. Please avoid parking on them and use the dedicated space next to, or near your holiday accommodation. Please also be considerate of your neighbours too. We have Blue Badge spaces in the main complex for those who need them.

What size is the park?

Medium.

Is there a cash machine?

Our cash machines can be found in the Live Lounge next to the bar, and in the Mini Market. You can also get cashback of up to £50 at all till points in the complex and shop.

Is there free WiFi on park?

Free WiFi is available in the Café Bar and Live Lounge.

Is there Sky TV?

Inside the Café Bar.

Can I take my dog?

Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa. Please make sure the dogs are kept on a lead at all times, and don't find their way into any facilities (with exception of guide dogs). They are allowed on the decking of the Café Bar and beach. Please clean up after your dog – we have bins all around the park especially for this.

Can we bring a BBQ?

Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, verandas and the external gas bottles. Be sure that they're completely put out before you leave them and use a non-disposable barbecue.

Is the park wheelchair friendly?

Yes.

Is the park suitable for buggies/pushchairs?

Yes but steep steps to beach.

Can I get on to the beach from the park?

Yes. We have beach access right here on the park: one in front of Waterside accommodation area, and one at the dog-walking area.

Can I hire baby/toddler equipment?

Yes subject to availability we have cots and highchairs available. These can be pre-booked by logging in to your account. 

Cots: £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. Bedding is not included.

High chair: £12 per 6-8 nights or £7 per 5 nights or less.

There is a £10 refundable deposit for each hire goods item. Please ask for your hire deposit refund at Reception when you are checking out and please bring the hire goods with you to Reception when you are checking out. 

What do I need to bring with me?

Washing up items, towels (towels are included in Platinum models), toilet rolls (1 provided), toiletries, hairdryer (a hairdryer will be supplied in Platinum and Prestige models), your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have shops and services on park for all your needs.

Are utilities included?

Gas, electricity and hot water are included although you may incur an extra charge if you have booked a newspaper promotional holiday.

Haven Holiday Protection

£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

Are hire goods available?

Bed guards, highchairs and travel cots are available to hire at this park. Please note, hire goods are subject to availability. Additional charges apply and a deposit may be required.

Can I have an extra key?

If you need extra keys for your holiday home, pop into Reception and we'll see what we can do. Extra keys are subject to availability and a £10 deposit.

How do I use the launderette?

If you've had a big adventure, you might need a washing machine to clean you up again. We will be offering a 'service wash' facility for holidaymakers and ask that you book your slot at Reception.

Do you keep lost property?

We keep all lost property for 14 days, so you have plenty of time to check.

On-park photographer

If you get 'papped' by our professional photographer, you can purchase your picture from the Wonderbar.

Do you do takeaway delivery on the park?

No.

Tide times

Surf's up dude! Stay safe and tide alert with up-to-date tidal times from Reception. Alternatively, search for the 'My Tide Times' app to get live, local update.

Guests with adaptive and mobility needs

Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements.  They can advise on:

  • Suitability of grade and manufacturer
  • Access in the bedroom 
  • Access to the toilet/shower facilities
  • Access to venues on the park   
  • Park layout, such as terrain, car parking etc.   
  • Supplying a local tourist board telephone number for disabled access in the local area  

Please call one of our advisors at our contact centre on: 0333 202 5256 

(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Just for owners

Ownership frequently asked questions

Frequently asked questions

Why should I choose Haven?

All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.

Can my friends and family visit me?

Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.

Can I choose where my holiday home is within the park?

Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.

Do I own the land?

You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.

What do site fees cover?

Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.

Any other running costs I should know about?

When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.

Do I have to change my holiday home every 5 or 10 years?

You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.

Can I feel secure that the park is safe?

We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.

Who do I ask if I've got a question or problem?

Our Owner Services team are always on hand to help answer any questions you may have, big or small.

Can we bring our dog?

We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.

What happens if I want to leave the park?

We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.

Finance

Is buying a holiday home a good investment?

Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.

Do I need a deposit?

Yes – a minimum of 10% of the value of the holiday home.

Is finance available?

That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).

Holiday Home Letting Service

Is there a way to help cover the running costs of my holiday home?

Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.