You're here. You've arrived, and our team are eagerly waiting to help make your check in a breeze. We hope we can help your holiday planning by providing all the info you may need below, but if there's anything not mentioned please get in touch. When you rock up at the park you will also get a super-handy welcome guide plus we have the Haven What's On app available in App Store and Google Play perfect for organising your visit and to use during your stay.
How to find us
Take the A30 towards Redruth and then Hayle. Follow signs into Hayle and cross the double mini roundabout. Turn right opposite the petrol station towards Towans and beaches. Riviere Sands Holiday Park is 1 mile up the road on the right.
For your SAT NAV, please use postcode: TR27 5AX.
The nearest train station is in Hayle,1.5 miles from the park.
For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.
The nearest bus station is in Hayle, 1.5 miles from the park.
You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.
Welcome to Riviere Sands
Park information and frequently asked questions
Park facilities and hours
|Coast Café||9.30am - 5pm (Seasonal variations)||Times may vary throughout the season|
|Cook's Fish and Chips||5pm - 9pm (seasonal opening)||Times may vary throughout the season|
|The Bluff Inn bar and restaurant||Food served 9am - 9pm||Times may vary throughout the season|
|Cashpoint||Opening times may vary. Hours may be reduced outside of school holidays.||Opening times may vary. Hours may be reduced outside of school holidays.|
|Mini Market||8am - 10pm||8am - 8pm|
|Launderette||8am - 8pm||8am - 8pm|
|Reception||9pm - 6pm||9am - 6pm|
Fun Passes and Day Passes
Fun Passes are included in the cost of your holiday when booking directly with us. These give you access to the entertainment complex, swimming pools and sports and leisure facilities. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.
Fun Pass prices for private lettings:
5 - 25 Apr, 24 - 30 May and 19 July - 29 Aug
3 or 4 nights:
All other dates
3 or 4 nights:
Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest.
Important: There are a limited number of Day Passes available each day at some of our parks - prices will vary by park. Please call the park you want to visit before you arrive to confirm availability and to avoid disappointment.
To book an activity, you will need to download the latest version of the Haven What's On app either via Google Play or the App Store. Here you will see a list of activities, their times, locations and prices. Prices are catered to each particular activity.
Please note: Activity Bundles are no longer available at this park.
Activities can be booked up to 2 hours before the start of the activity. Our pay as you go activities cannot be used on Pick and Paint Pottery (excluding bookable sessions), concession-delivered activities or in shops, spas and restaurants.
Activities are not transferable to other parks and are valid throughout the 2020 season only.
Refunds are only available from March 1 2020 via our Contact Centre on 0333 202 5433. Activities can be cancelled and refunded up to 48 hours before the activity starts via the What's On app. After 48 hours, all refunds must be directed to the park.
Local facilities and services
|Chemist||Boots||boots.com / 01872 573196|
|Dentist||Truro Dental Care||01872 272327|
|Doctor||Brodiggy Surgery||bodriggysurgery.co.uk / 01736 755136|
|Hospital||Royal Cornwall Hospital||royalcornwall.nhs.uk / 01872 250000|
|Petrol station||Texaco||TR27 4ED|
|Taxi||Droskyn Taxi||01872 838393|
|Train station||Hayle Truro National Rail Enquiries||nationalrail.co.uk / 03457 484950|
|Wheelchair hire||HSC Mobility Red Cross||hsc-mobility.co.uk / 01736 755927 0845 331 3331|
Frequently asked questions
Where can I park?
What size is the park?
Is there a cash machine?
Is there free WiFi on park?
Is there Sky TV?
Can I take my dog?
Can we bring a BBQ?
Is the park wheelchair friendly?
Can I get on to the beach from the park?
Can I hire baby/toddler equipment?
What do I need to bring with me?
Are utilities included?
Haven Holiday Protection
Guests with adaptive and mobility needs
Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements. They can advise on:
- Suitability of grade and manufacturer
- Access in the bedroom
- Access to the toilet/shower facilities
- Access to venues on the park
- Park layout, such as terrain, car parking etc.
- Supplying a local tourist board telephone number for disabled access in the local area
Please call one of our advisors at our contact centre on: 0333 202 5256
(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).