FREE Coronavirus Book with Confidence Guarantee on all 2020 and 2021 bookings

We recognise that we are all living in unprecedented and uncertain times, but one thing we are sure of is that everyone needs something to look forward to. The Coronavirus Book with Confidence Guarantee means you can book your holiday safe in the knowledge that you are covered if the Coronavirus Pandemic interrupts your plans. 

The guarantee is free for all bookings in 2020 and 2021.

The Coronavirus Guarantee

Haven Holidays

Our Coronavirus Book with Confidence Guarantee means you can book your next holiday with confidence that you won't lose out due to Coronavirus. Find out more in this handy video!

What is covered?

The Book with Confidence Guarantee is free of charge and automatically applies to all existing and new bookings for 2020 and 2021, you don't need to do anything. 

In relation to the Coronavirus outbreak you are covered for the following:

1. The park is closed

2. UK Government restrictions on travel

3. You are unable to travel due to sickness or isolation

4. You consider it unsafe to come on holiday

I need to claim against the guarantee, what do I do?

All you need to do is call us on 0333 202 5250 at any point within the guarantee change window which is between 28 days and 3 days prior to arrival and you can:

1. Transfer your holiday to new dates in 2020 or 2021, free of charge* 

2. If you don't know your new dates, transfer your money into a Haven holding account to be redeemed against a future holiday, again free of charge*

3. Cancel your booking and receive a full no quibble refund

Just call us on 0333 202 5250 during the guarantee change window period and our team will be delighted to help you.

*Please refer to our terms and conditions below for more information.


 

Autumn offers

4 nights from £65

Haven Holidays

Autumn breaks from £65

Escape to your Haven this Autumn. Wide open spaces, fresh sea air and time with family.

4 nights from £59

Couple on the beach in Autumn

November breaks from only £59

With fresh coastal air by the bucket and spade load, Haven's the perfect place to getaway this November

Coronavirus Guarantee FAQs

Terms and conditions

1. The 'Guarantee Change Window' allows any transfer or cancellation within the period of 28 days and 3 days prior to arrival.

2. Should UK Government advice significantly change in the 3 days prior to arrival, we will reactivate the Guarantee for you.

3. All other booking terms and conditions remain unchanged.

4. If you choose to amend your holiday to different dates, should your new holiday be cheaper than your existing booking, we will refund the difference to a Haven holding account to be used against a future holiday, should your new holiday be more expensive you will need to pay the difference at time of booking.

5. If you choose to cancel your holiday, you can only do this by calling us, refunds will take up to 28 days to process.

6. The Coronavirus Book with Confidence Guarantee is available until further notice.

7. If you have held your monies with us as your break was affected by Coronavirus, this credit can be used against any holiday in 2020 or 2021. The booking for the holiday must be made within 12 months of the credit being available. 

Haven Holiday Protection is a separate offer and remains available at the same time as this Guarantee.

*Offer Terms and conditions

2020 autumn breaks

Autumn 2020 breaks from £65 for the whole family based on 4 night breaks staying in selected grades at selected parks in September and October 2020.

Offers through third-party promotions are excluded. All offers are subject to availability, apply to new 2020 bookings only and cannot be used with any other voucher, discount or offer (unless otherwise stated). These offers may be reduced or withdrawn without notice. Please refer to our website for full terms and conditions.

2020 November breaks

November 2020 breaks from £59 for the whole family based on 4 night breaks staying in selected grades at selected parks in November 2020.

Offers through third-party promotions are excluded. All offers are subject to availability, apply to new 2020 bookings only and cannot be used with any other voucher, discount or offer (unless otherwise stated). These offers may be reduced or withdrawn without notice. Please refer to our website for full terms and conditions.