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Our Awards

At Haven we're extremely proud of the awards we've won.

We’re delighted to have been recognised in so many different areas across the years, from our efforts in developing environmentally friendly family holidays, parent and child friendly awards and from tourists boards throughout the UK. Above all, our awards are a reflection on our staff and we want to say a big thank you to everyone who contributes to making each and every Haven holiday park an award winning holiday experience.

Voted 5th in the Sunday Times 'Top 30 Best Big Companies to Work For'

We are proud to announce that we were voted 5th in the Sunday Times 'Top 30 Best Big Companies to Work For'.

Not only this award, but the team also picked up a Lifetime Achievement Award for being in the Top Five for five consecutive years. At Bourne Leisure, we've always known that it's our people that make all the difference by creating a lifetime of memories for our guests and making sure that they keep wanting to come back time and time again.

This is supported by:

  • 1st in Good times, the highest % score for team being fun to work with;
  • 3rd for Most Caring Managers, team feel cared for as individuals;
  • 3rd for Work Matters, that your work is an important part of life;
  • 5th Best in Training, for training being of great benefit.

Green Tourism Award in 2016

We are pleased to announce that for 2016, we have achieved the coveted Green Tourism Business Scheme Award again for having such a high standard across all of our Haven parks. Some of the parks given the prestigious Gold Awards include Lydstep Beach, Quay West, Perran Sands, Rockley Park and Riviere Sands.

Accredited Honey Bee Friendly Parks

The David Bellamy Conservation Award Scheme (DBCAS) has teamed up with the British Beekeepers Association (BBKA) to form the Honey Bee Friendly Park Project, aiming to get as many parks as possible to work towards conserving Britain’s bees. We're proud to announce that we currently have 29 certified 'Honey Bee Friendly' parks. Being part of this project is a great way to do something really valuable for Britain’s wildlife.

Bourne Leisure named Britain's seventh best big company to work for

We're proud to announce that for 2015, we came 7th in The Sunday Times '25 Best Big Companies to Work For'.

The 2015 Sunday Times Awards measure and acknowledge excellence in workplace engagement. Each year hundreds of organisations from a wide range of industries use our employee survey to measure the engagement of their employees. The responses from these surveys are collated and combined to produce an overall engagement score for each organisation. Only the organisations with the highest level of overall employee engagement qualify for the 25 Best Big Companies to Work For list in 2015.

TTG Travel Awards 2015 Winner

We're proud to announce that for 2015, we won the TTG Travel Award for the 'Travel Company of the Year' category. We've won a TTG award 2 years in a row.

The 2015 TTG Travel Awards recognise the finest companies and individuals in the UK travel industry. Voted for by travel and tourism professionals worldwide, the TTG awards are a recognised milestone in the year for the travel industry.

Trip Advisor Certificate of Excellence Winner 2015

The TripAdvisor Certificate of Excellence honours hospitality businesses that deliver consistently great service. This designation is given to establishments that have consistently achieved great traveller reviews on TripAdvisor over the past year.

David Bellamy Awards

Congratulations to Haven for attaining 36 Gold Conservation Awards - and especially to the eight parks who have now also achieved the Excellence Award for flying the golden flag for five consecutive years - this means that a staggering 17 Haven parks hold Excellence Awards - fantastic! It proves that millions of happy holiday makers can't be wrong. A big thanks goes to all the Green Teams on our parks and to all those holidaymakers who sent us thousands of postcards over the years giving us green feedback on their holidays.

Tommy's Parent Friendly Awards

Haven were the runner-up of the 2014 Tommy's Parent Friendly Awards.
The Tommy's Parent Friendly Awards recognise organisations that provide higher levels of service to parents and are voted by parents for parents each year. Tommy's, the baby charity has been running the Parent Friendly Awards since 1995 and have become a driving force for change and improvement in services for parents with young children.

British Travel Awards 2014

We did it again! Haven Holidays was named in the British Travel Awards 2014 as the winner of ‘Best Large Holiday Company for Camping and Mobile’. The BTAs were created to reward the best companies in travel and are recognised by consumers and travel professionals throughout the UK because the companies are nominated by the public.

TTG Travel Awards 2014 Winner

We were so proud to announce that for 2014, we won the TTG Travel Award for the 'Domestic Travel Supplier' category. Having made the final in 2013, we were ecstatic to have taken home the award in 2014.

The 2014 TTG Travel Awards celebrate the success of the most acclaimed industry professionals. Voted for by travel and tourism professionals worldwide, the TTG awards are a recognised milestone in the year for the travel industry.

Travel Bulletin Star Awards 2014 Winner

Haven were finalists for the Travel Bulletin Star Award, 'Star Holiday Parks Operator' in 2014. The annual Travel Bulletin Star Awards is the UK travel trade's most prestigious awards programme.

These awards serve to recognise, reward and celebrate excellence by acknowledging those suppliers that have flourished over the previous 12 months. Winning a Travel Bulletin Star Award is the ultimate accolade a travel company can hope to receive as the voting is conducted exclusively by our industry's true experts...high street and home based travel agents. This recognition from our travel agent partners highlights our commitment to offering a unique and superior holiday experience for our guests.

Bourne Leisure Ltd named Britain's fourth best big company to work for

Bourne Leisure Ltd have made the list for another year running! In 2014, we ranked 5th in the list of the Best Big Companies To Work For. We came 1st in both "we love working for the organisation" and in "liaising with colleagues gives us a real buzz". Having compiled this list every year since 2001, The Sunday Times look at excellence in workplace engagement. Hundreds of organisations from a range of industries are sent questionnaires to a random selection of their employees who comment on subjects such as their team, wellbeing, personal growth and other elements in the workplace.

Haven holidays has 36 holiday parks all around the UK coastline and a head office in Hemel Hempstead. They employ 6,000 permanent team members but also another 9,000 seasonal team members including; gardeners, cleaners, maintenance, security, reception, shop assistants and of course entertainers. Tim Gibson said “We are really excited and pleased that we were once again recognised as one of the Best Big Companies to Work For by the Sunday Times. This is a fantastic achievement and makes us all very proud.”

Haven: Investors in People

We believe that however exceptional we make our facilities and accommodation, it is the team members who work on our parks that make the real difference when you are on holiday.

All our team members undergo regular training to enhance your experience and to add value to their personal development. Currently, three of our parks have achieved Investors in People awards in recognition of our training - Riviere Sands, Perran Sands and Hafan Y Mor.

British Travel Awards 2013

Haven Holidays was named in the British Travel Awards 2013 as the winner of ‘Best Large Holiday Company - Camping and Mobile’ and runner up of ‘Best UK Holiday Park Operator’. The BTAs were created to reward the best companies in travel and are recognised by consumers and travel professionals throughout the UK because the companies are nominated by the public.

With categories looking at every aspect of the holiday experience, The British Travel Awards gathers and canvasses the opinions of over 100,000 people to give a realistic overview of the whole travel sector.

TTG Travel Awards 2013 Winner

In 2013, we were proud to announce that Bourne Leisure Ltd won the ‘Travel Company of the Year’ for the third time and Haven were finalists in the ‘Domestic Travel Supplier’ category of the TTG awards.

The award celebrates the best of the travel industry and which businesses have been the most effective in working with the UK travel trade over the past year. As Bourne Leisure Ltd operates three of the most recognised brands within the UK holiday market, they are one of the leading providers of UK holidays so this was a great achievement.

Green Tourism Award

36 Haven parks achieved the coveted Green Tourism Business Scheme Award in 2015. This award is the only sustainable award validated by Visit Britain, and covers all businesses, not just caravan parks, so it is a fantastic privilege to have achieved such a high standard across all of the Haven parks. The award analyses business efficiency, environmental management, waste, transport management, social responsibility and biodiversity. Some of the parks were given the prestigious Gold Awards, including Church Farm, Devon Cliffs, Littlesea, Perran Sands, Quay West and Rockley Park.

Travolution Awards 2012 winner

Travolution is the UK’s leading multi-media brand for the online travel industry focusing on innovation and digital strategy. We entered Haven.com for the award earlier in the year and we were up against some major brands within the Travel Industry. We were then short listed and given the opportunity to pitch in front of three judges. We successfully got through to the final three with two other amazing travel websites... and on the night WE WON!

Alison Dunn, head of e-commerce said “We are absolutely delighted to be recognized in these awards by Travolution who are the UK’s leading multi-media brand for the online travel industry. We’ve worked hard to create a compelling online experience for visitors to the site and from an end users perspective we have designed it to be intuitive, informative and simple to use. We know that our interactive search features are extremely popular, guests are helped to choose which of the 35 parks would be most suitable for them and which are available, they can even explore inside each room in the accommodation.”

Customer Service Training Awards Winner 2012

We were so proud that our new team training programme won this Customer Service Award. We believe that at Haven our staff should receive the best training, which is why in 2012 we introduced our 'Breath of Fresh Air' programme across the business. We have a team of dedicated pioneers who regularly conduct training sessions to ensure that all our staff are able to give our customers the best service possible.

Rose Awards

The Rose Awards are given to high quality caravan parks that provide a good proportion of first class holiday caravans for hire. Not all our parks participate in the scheme – but we are delighted to boast numerous Rose Awards in addition to other awards for excellence.

UK Tourism Awards

The more stars from one to five awarded to a park by the Tourism Council - the higher the level of quality and facilities you can expect.

We now have 6 five-star and twenty eight 4-star parks.

This accolade is a measure of our aim to provide the best possible environment and holiday experience for our customers.