What is the Haven Privilege Card

What is the Haven Owners Card?

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Being an owner at a Haven park brings with it a whole host of benefits. For a start, you’ll be able to spend a whole heap of time with us whenever you want in one of the UK’s loveliest coastal locations. 

Journeying to the coast as and when you please also means you’ll have even more opportunity to make great holiday memories on our parks. Many of these experiences are free for all to access, others are exclusive to you as an owner, and some require a small extra payment to be enjoyed. This is where your status as an owner makes the key difference. Our Owners Card is the perfect passport to getting even more out of our parks as an owner of a static caravan or luxury lodge. 

How it works

The Owners Card is the ticket to getting as much out of our parks as possible, with some fantastic savings to be made on a variety of experiences. You’ll be able to use your card in a variety of locations within your chosen park. 

At the start of the season, you’ll be given not one, not two but 12 cards for you, and your nearest and dearest to use. This is ideal for when the extended family and friends come to stay with you.

What the Haven Owners Card entitles you to

What the Haven Owners Card entitles you to

With one of our Owners Cards, you can enjoy: 

  • 15% off most items in our shops (exclusions below*) 

  • 15% off food at our restaurants 

  • 15% off alcoholic and non-alcoholic drinks at our bars 

  • 50% off all paid for leisure activities 

The other benefits to enjoy as an owner

A Haven Owners Card also comes with a fantastic array of experiential benefits giving you access to:

  • Owners-only events that are laid on throughout the year 

  • Owners-only spaces to kick back, relax and socialise 

  • Community events and excursions off park 

Offer details
T&Cs apply
No site fees until 2031 when you Let2offset. Terms apply.

A community that comes together

A community that comes together

When you buy a holiday home at our parks, you can return week after week, year after year to new and familiar faces, in a friendly place you all know and love. There’s a calendar of events we put on just for our owners. Unwind with new friends (that often become lifelong ones) at firm favourites like our Party Nights and Experience Days.  

You may find you have shared interests with your friends on park. Make a date to share them and spend quality time together. It could be at our exclusive Wine Club, or you might prefer our BBQs, sports days, coffee mornings, or Bake Off events. 

Whatever your passion, you can share it for years to come and make an even more homely home from home. 

*Haven Owners Card benefits exclude:  

  • Postage stamps

  • Cigarettes, tobacco, e-cigarettes and smokers’ requisites  

  • Baby formula  

  • Lottery  

  • Bingo  

  • Gas bottles  

  • Holiday home ownership expenses (e.g. site fees, rates, insurance, gas and electricity, repairs etc.)  

  • Wine Club purchases  

  • Holidaymaker passes (Play Passes)  

The Privilege Card cannot be used at the following outlets:  

  • Third-party outlets on the park (unless otherwise stated) 

If you have questions about buying a holiday home, please don't hesitate to contact us. You can call us on 0333 202 1460 or request a call back.

Important information

Let2offset - make no site fee payments until 2031

Let2offset is a contractual lettings product that offers eligible owners a guaranteed letting income at a preferential rate (calculated each year) in exchange for a stipulated number of letting breaks. It also allows eligible owners to pay their site fees and receive their letting income in 12 equal monthly instalments; the monthly site fee amount charged by Haven will be after deduction of the letting income.

‘Make no site fee payments when using Let2offset until 2031’ is available at 33 Haven parks excluding Burnham, Cardigan View, Far Grange, Garreg Wen, Lydstep Beach, Riviere Sands and Seaview.  The letting income received will vary by make, model and location. The monthly site fee payment does not include running costs e.g. utilities, rates & insurance.

“Make no site fee payments when using Let2offset until 2031” is applicable to new and existing customer purchases of new Atlas Sahara 3 Bed or equivalent or superior grade holiday home purchases made through Haven where customers have also signed up to Haven’s Let2offset contract. It is not applicable to private sales and cannot be used in conjunction with our free Site Fee promotion.  It is available across 40% of eligible Parks and applies when letting a new Atlas Sahara 3 Bed holiday home (or equivalent or superior grade for 15 weeks.

An example of how “Make no site fee payments when using Let2offset until 2031” operates under Let2offset is the purchase of an Atlas Sahara 3 Bed holiday home at Primrose Valley with a monthly site fee of £585.00 (includes purchasing discount of £45) and monthly letting income of £803.67. The monthly difference equates to £218.67, which will be credited to the owner's account. Both letting income and site fees are subject to yearly pricing reviews and the monthly site fee costs and letting income shown in the example are based on 2024 figures.

Modelled assumptions on expected annual site fee and letting income charges over the 7-year lettable life of the Atlas Sahara 3 Bed indicate that under Let2offset it is anticipated that these customers will continue to receive a monthly credit during this period, however, this is not guaranteed. The modelled assumptions are based on the historical performance of Haven over the past 5 years of trading.

Images are shown for representational purposes. Access to holiday home is subject to park opening times.

Park cannot be used as a permanent residence. Haven Leisure Ltd is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited (t/a Haven). Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL. We may receive commission from the finance provider if you enter into an agreement with them.

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