The countdown is on

Your holiday's almost here...now it's time to start thinking about packing. Just before you do, here are some frequently asked questions (and the answers) to make it that bit easier.

Frequently asked questions

What do I need to bring?

  • Washing-up bits
  • Water containers if you are on a pitch without a water connection
  • A sterilised water can; useful for filling up as we don't have motorhome points
  • Torch to help find your pitch, spare pegs and mallet if you are camping or have an awning
  • Cables and splashproof UK campsite safety plugs (not standard three-pin household version) if you are staying on a pitch with electric hook-up
  • BBQ – enjoy cooking al fresco (just be cautious of flammable items such as tents and gas containers)
  • Please note: We do not allow fuel generators.

Your pitch area

Things to remember:

  • For the enjoyment and safety of all our guests, when pitching-up please remember to check that your accommodation is six metres away from the next pitch, and that any awning and tent guy ropes (if applicable) are within your booked pitch area.
  • We'd appreciate it if you could help us to look after the touring area by using a breathable groundsheet. If you do not have a breathable groundsheet and are staying for more than three days, we would be grateful if you could please assist us by lifting your groundsheet for a few hours when you can, to allow the grass to breathe.

Do I get parking?

You will either be able to park next to your pitch, or in a communal area, a short distance away. Please drive at 10mph so that we can have a safe and relaxing environment.

You can hire holiday essentials from us

We have a range of hire goods available with a £10 refundable deposit. The full list can be viewed by logging onto your account.

Can I extend my holiday?

If we have availability, we are more than happy for you to extend your holiday. Please call the park prior to your arrival.

What time do I have to leave the park?

On the day of departure we ask that all our guests leave their pitches by 10am. However, you can still enjoy all of the facilities for the rest of the day.

What’s on whilst I’m here?

There are leaflets available that will include all the exciting acts and entertainment during your stay.

We also have over 100 indoor and outdoor activities to choose from at Haven. Check out our activities page to get a flavour of some of our exciting offerings.

Looking for more Haven inspiration, checkout our blog, a one-stop shop for all things Haven!