Haven Caravan Ownership: Terms and Conditions

Offer is applicable to new customer purchases made through Haven from 20 January 2023, completing by 31 December 2023.

Offer excludes part-exchanges or private sales. Available on new & pre-owned holiday homes at the following selected parks only; Kent Coast (excluding short, narrow, copper and bronze pitches), Berwick, Burnham-on-Sea, Craig Tara (excluding short, narrow, copper and bronze pitches) on Arran View pitches 1-100 only, Far Grange, Golden Sands, Haggerston Castle, Hopton, The Orchards, Cleethorpes Beach, Skegness (excluding pitches under 32ft) and Weymouth Bay.

A credit equivalent to the value of your site fees due in 2023 will be applied to your account balance on completion of your purchase for use against your running costs e.g. utilities, after-sale add-ons e.g storage boxes or site fees. It cannot be applied to your purchase or refunded in cash.

Subject to availability and status. Deposit required. Access to your holiday home is subject to park opening times.

Offer cannot be combined with any other offer, discount, or promotion. Offer may be withdrawn or changed at any time without notice. Full site fees will be payable for subsequent years.

Images are shown for representational purposes. Parks cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited. Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

†10K cheaper on average than anywhere else

Average prices for our new and used holiday homes have been compared nationally against the average of publicly available data taken from across the holiday home operator sector. Price comparisons are based on size, features, specifications and region of the holiday home. Comparison excludes 14ft wide new holiday homes. Price of the holiday home will vary by park and model. Price comparison data correct as of 9th May 2023. Finance options available. Subject to availability and status, deposit required.

Holiday home price includes siting, connections and standard accessories. It does not include 2023 site fees, running costs and add-ons requested at point of sale. Access to holiday home is subject to park opening times. Images are shown for representational purposes. Park cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited. Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

Representative finance example. Holiday home cash price £19,995, less deposit of £1,999.50, gives a loan amount of £17,995.50. 84 monthly payments of £299.81. Total charge for credit £7,192.80. Total amount payable £27,187.80 which includes the deposit amount. The interest rate is 5.71% fixed / 10.6% APR (representative). Subject to status and availability.

Holiday home cash price includes siting, connections and standard accessories. Price excludes 2023 site fees, running costs and add-ons requested at point of sale. Subject to availability. Park cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited.  Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor.  Registered office:  One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

Let2own is a contractual lettings product that offers eligible owners a guaranteed letting income at a preferential rate (calculated each year) in exchange for a stipulated number of letting breaks.  It also allows eligible owners to pay their site fees and receive their letting income in 12 equal monthly instalments; the monthly site fee amount charged by Haven will be after deduction of the letting income.

Let2own is available to new customer holiday home purchases made through Haven.  It is not applicable to part-exchanges or private sales and cannot be used in conjunction with our ‘Free Site Fees’ offer. Available on new & pre-owned holiday homes that are less than 7 years old from the date of manufacture. Available at all Haven parks with the exclusion of Cardigan View, Far Grange, Garreg Wen, Riviere Sands and Seaview.

10% deposit required. Subject to availability. Owners that are financing the purchase of their holiday home through one of Haven’s finance providers and that are accepted on to the Let2own service will pay the monthly finance cost to their finance provider and their site fee payment to Haven.

▲The £469 is based on an average from price across 25% of eligible parks under Let2own. An example of how the cost is broken down between site fee payment and finance payment is based on a per month price of £469.67 derived from the purchase of a £28,995 Atlas Cove 2020, located at Golden Sands and is comprised of the ^monthly finance payment of £434.82 to purchase the Holiday Home (paid to the finance provider) and monthly site fee payment of £416.67 (paid to Haven), less the deduction of the monthly earned letting income of £336.83 and monthly discount for purchasing with Haven of £45.00. The holiday home price and letting income received will vary by make, model and location. The monthly site fee payment does not include running costs e.g. utilities, rates & insurance, and add-ons requested at point of sale.

^Representative finance example for the holiday home £28,995, less deposit of £2,899.50, gives a loan amount of £26,095.50. 84 x monthly payments of £434.83. Total charge for credit £10,430.37. Total amount payable £39,425.37 which includes the deposit amount. The interest rate is 5.71% fixed. 10.6% APR (representative). The holiday home price in this representative finance example does not include 2023 site fees, running costs and add-ons requested at the point of sale. Subject to status and availability.

Access to holiday home is subject to park opening times. Images are shown for representational purposes. Park cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited. Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

Full terms and conditions apply, speak to the Owner Services team on park for more details. Present your card at participating outlets on park and receive 15% discount on your purchase at the till. The card cannot be used to pay for or to obtain a discount on e top-ups, cigarettes and tobacco, lottery, stamps, bingo, petrol, gas bottles, purchases made at a petrol station, health and beauty spas or at any 3rd party outlet on park unless otherwise stated.

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† This is available to all new customers purchasing a new or used holiday home.  It’s not available to existing owners or those wishing to part exchange their holiday home.

If a new owner decides that the Haven lifestyle is not what they expected, they have 30 days from the date of holiday home handover (as stated on the holiday home handover form)in which to request cancellation of the sale. 

Activating this Guarantee shall mean that the new owner cannot purchase another holiday home at any Haven Park within 12-months of the cancellation date.

Cancellation requests must be made in writing (in person, by post or e-mail) to the General Manager of their park.  Requests received after the 30-day period will not be accepted.

If delivered in person or via e-mail, the date of cancellation will be the date the request is received by the General Manager or their representative if they’re out of office. 

If the request is posted, it must be addressed to the General Manager, sent via the Royal Mail special delivery guaranteed postal service and owners must retain proof of postage.  The cancellation date will be the first working day following date of posting and the request must be received within the 30-day cancellation period. 

Bourne Leisure (t/a  Haven) accepts no liability for any losses incurred by the holiday home owner where the relevant park General Manager fails to receive the written request for cancellation. 

The owner will be advised when the holiday home keys must be returned to the General Manager.  The holiday home must be handed back in the same condition it was purchased.  All add-ons, accessories & additional extras supplied at the time of purchase must remain with the holiday home.

The owner will be refunded all monies paid to the park less costs incurred for siting and connection.  We reserve the right to deduct further sums from the refund payment where damage or breakages have been caused to the holiday home or park.

New owners that have a finance agreement with one of our panel of lenders, are responsible for cancelling this with them.  We shall not withhold any confirmation requested by our lenders where the owner has complied with the terms of this 30-day Lifestyle Money Back Guarantee.

These terms do not affect your statutory rights. For more information, please contact the local authority, Trading Standards or Citizens Advice Bureau.

*Holiday home price will be reduced by double the cost of your holiday package price when purchased through Haven, up to the value of £4,000. Offer is available to holiday guests that stay at any Haven park between 5 September 2023 and 13 November 2023 and purchase a holiday home through Haven, which completes by 1 December 2023.

Offer closes on 13 November 2023.

Representative example: holiday home price £24,999, holiday package price £1,200 and when doubled is £2,400. Holiday home price is reduced by £2,400.

Offer is subject to individual park availability. It cannot be combined with any other offer or promotion except the free site fee promotion at participating parks where applicable. Applicable to new holiday homeowners only, subject to status. Applicable to one Haven holiday booking and one holiday home purchase per household. Deposit criteria applies.

Images are shown for representational purposes. Parks cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited. Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

^^New holiday homes from £34,995

Holiday home price is based on a new 2-bedroom ABI New Horizon holiday home and includes siting, connections and standard accessories. Price excludes 2023 site fees, running costs and add-ons requested at point of sale. Subject to status and availability. Price is available at selected parks, as at 21 September 2023. Price is available at selected parks, excluding Blue Dolphin, Berwick, Caister, Church Farm, Cala Gran, Combe Haven, Cardigan View, Devon Cliffs, Doniford Bay, Greenacres, Garrag Wen, Hafan y Mor, Kiln Park, Lydstep Beach, Marton Mere, Presthaven, Perran Sands, Quay West, Reighton Sands, Seashore, Seton Sands, and Wild Duck. Access to holiday home is subject to park opening times. Park cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited. Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

^Pre-loved holiday homes from £19,995

Holiday home price is based on a pre-owned holiday home and includes siting, connections and standard accessories. Price excludes 2023 site fees, running costs and add-ons requested at point of sale. Subject to status and availability. Price is available at selected parks, as at 21 September 2023 excluding Blue Dolphin, Berwick, Caister, Church Farm, Cala Gran, Combe Haven, Cardigan View, Devon Cliffs, Doniford Bay, Greenacres, Garreg Wen, Hafan y Mor, Kiln Park, Lydstep Beach, Marton Mere, Presthaven, Perran Sands, Primrose Valley, Quay West, Reighton Sands, Rockley Park, Seashore, Seton Sands and Wild Duck.

Access to holiday home is subject to park opening times. Park cannot be used as a permanent residence. Haven Leisure Ltd (t/a Haven) is registered in England (No. 01968698) and is a FCA appointed representative of Bourne Leisure Limited. Bourne Leisure Ltd is registered in England (No. 04011660) and is authorised and regulated by the FCA (Financial Services Register No. 312847) as a credit broker and insurance distributor. Registered office: One Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.