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  • Caister-on-Sea FAQ's

Park FAQs for Caister-on-Sea

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Caister-on-Sea Holiday Park
Ormesby Road, Caister-on-Sea, Great Yarmouth, Norfolk, NR30 5NQ
Telephone no:
01493 728931 (calls charged at standard UK rates)
Park open dates:
11 March
31 October

Check-in/out times


Check-in/out times for chalets

Late arrivals:
Should you arrive after reception has closed then our 24 hour security team will be happy to check you in. On arrival at the park you will find window posters at the Welcome centre with our 24 hour security mobile number or ask staff at the Live Lounge.

Touring & camping

Euro pitches
Check-in time:
Check-out time:
Pup tents:
Not allowed
Tents & trailer tents
Not allowed
Sleeping in awning
Not allowed

Common FAQ's

Park terrain:
Most areas of the park are suitable for people with walking difficulties, however some accommodation is away from the main facilities. Please call the park directly to request accomodation near the facilities.
Will there be an iron available in my accommodation:
Irons are not provided and can be hired
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:
Not available
We welcome dogs on park but they must be kept on a lead at all times, they are not allowed in our venues but they can go on the Mash and Barrel terrace and on the beach.
Direct beach access:
Parking is available adjacent to holiday homes or nearby
Size of park:
Is there WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Sky TV:
Enjoy sporting highlights in our Mash and Barrel bar and restaurant
Cash machine on site?
Yes, we have 2 ATM machines

FunWorks passes

What are FunWorks passes?

FunWorks passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

How much do FunWorks passes cost?

FunWorks passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking.

I have booked privately and need FunWorks passes for my holiday
If you have booked your holiday privately with an owner, you will need to purchase our FunWorks passes to access all the facilities. You can do this by calling the park direct on 01493 728931 (calls charged at standard UK rates)
What’s the difference between a FunWorks pass and Activity Bundle?

Activity Bundles can be purchased in addition to your booking. Bundle 1 has 12 passes and Bundle 2 comes with 24. These passes can be used to book onto the activities which require an extra cost such as AquaJets, Water Walkerz, Archery coaching and many more sports and water activities. If purchased before arrival, you will be able to pre-book your activities on My Haven Holiday up until midnight the day before your arrival, subject to availability. Some activities may require more than one pass, per person, per activity.

Do you sell day passes?

No, our park facilities are intended for the use of our holiday guests only.

How to get here

By car

From the A47 Norwich (Eastbound) follow signs towards Great Yarmouth. At Acle take 2nd exit off the roundabout onto the A1064 (signposted Caister-on-Sea). At the next roundabout take 2nd exit onto the A149. At the next roundabout take 1st exit onto Caister by-pass. At the next roundabout take the third exit which will lead you into Caister-on-Sea. The park is on your left hand side.

If programming your SAT NAV device, please use the postal code 'NR30 5NH' or the street name 'Ormesby Road' to take you to the Haven Caister entrance. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Great Yarmouth which is about 4 miles from the park. To plan your train journey to and from Caister, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
Sea fishing and Broads fishing locally, subject to fishing season and licence
Golf (nearest to park):
Great Yarmouth and Caister Golf Club - 01493 728699
Bike hire:
Family fun bikes are available to hire on park

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with bakery and off licence)
8am - 10pm
9am - 9pm
9am - 9pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult) Closed between 1 - 2pm.
9am - 1pm, 2pm - 6pm
9am - 1pm, 2pm - 6pm

Reception opening hours

Peak (19 July - 31 August):
6pm (Mondays 7pm, Fridays 9pm)
Off peak (All other dates):
6pm (Mondays 7pm, Fridays 9pm)

Surrounding area

Nearest town:
Great Yarmouth (6km)
Nearest city:
Norwich (32km)
Nearest port:
Harwich (134km)
Nearest train station:
Great Yarmouth (6km)
Nearest bus station:
Great Yarmouth (6km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
Albies - 01493 331111
National Express - Nearest drop off:
Great Yarmouth (6km)

Useful links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair facilities

Wheelchair hire:
Can be hired from the on site hire shop - 01493 722700
Wheelchair friendly:
Most areas of the park are wheelchair friendly

Park terrain

Park terrain:

Most of the park is flat with a few slight inclines in some areas. Requests can be made at the time of booking but cannot be guaranteed.