Haven - Britain's favourite seaside holiday Star fishes
  • Sea, sand dunes, activities galore and plenty more

Park FAQs for Caister-on-Sea


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Caister-on-Sea Holiday Park
Ormesby Road, Caister-on-Sea, Great Yarmouth, Norfolk, NR30 5NQ
Telephone no:
0871 231 0873 (calls cost 10p per minute plus network extras)
Open
Close
Park open dates:
13 March
2 November

Check-in/out times

Check-in
Check-out
Retreat:
2pm
10am
Prestige:
2pm
10am
Deluxe Plus:
3pm
10am
Deluxe:
3pm
10am
Superior:
4pm
10am
Standard Plus:
4pm
10am
Standard:
4pm
10am

Check-in/out times for chalets

Check-in
Check-out
Standard:
4pm
10am
Late arrivals:
Should you arrive after reception has closed then our 24 hour security team will be happy to check you in. On arrival at the park you will find window posters at the Welcome centre with our 24 hour security mobile number or ask staff at the Live Lounge.

Touring & camping

Tourers/motorhomes:
Euro pitches
Check-in time:
12.00pm
Check-out time:
10.00am
Pup tents:
Not allowed
Tents & trailer tents
Not allowed
Sleeping in awning
Not allowed

Common FAQ's

Park terrain:
Most areas of the park are suitable for people with walking difficulties, however some accommodation is away from the main facilities. Please call the park directly to request accomodation near the facilities.
Will there be an iron available in my accommodation:
Irons are not provided and can be hired
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:
Not available
Dogs:
Dogs allowed on the park but must be kept on leads at all times.
Direct beach access:
Yes
Parking:
Parking is available adjacent to holiday homes or nearby
Size of park:
Medium/large
Sky TV:
Enjoy sporting highlights in our Mash and Barrel bar and restaurant
Cash machine on site?
Yes, we have 2 ATM machines

Funworks passes

Do we take day guests?
No, we do not allow day guests. Your friends and family are welcome to visit your accomodation but will not have access to our indoor pool, childrens's clubs, restaurants or venues.
Entertainment passes (all website prices inc. passes)
Please contact the park direct on 0871 231 0873 (calls cost 10p per minute plus network extras)

How to get here

By car

From the A47 Norwich (Eastbound) follow signs towards Great Yarmouth. At Acle take 2nd exit off the roundabout onto the A1064 (signposted Caister-on-Sea). At the next roundabout take 2nd exit onto the A149. At the next roundabout take 1st exit onto Caister by-pass. At the next roundabout take the third exit which will lead you into Caister-on-Sea. The park is on your left hand side.

If programming your SAT NAV device, please use the postal code 'NR30 5NH' or the street name 'Ormesby Road' to take you to the Haven Caister entrance. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Great Yarmouth which is about 4 miles from the park. To plan your train journey to and from Caister, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Holiday Protection Plan
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
2015 model caravans
For guaranteed double glazing and central heating throughout. Only £5 extra per holiday home per night. These are subject to availability.
Bed linen
£10 per bedroom. Only applicable to Standard and Standard Plus caravan holiday homes and Supertents.
Pets (each)
£40 extra per 8/7/6 nts or £20 extra per 5/4/3 nts (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
Sea fishing and Broads fishing locally, subject to fishing season and licence
Golf (nearest to park):
Great Yarmouth and Caister Golf Club - 01493 728699
Bike hire:
Family fun bikes are available to hire on park

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with bakery and off licence)
8am - 10pm
Variable
Launderette
9am - 9pm
9am - 9pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult) Closed between 1 - 2pm.
9am - 1pm, 2pm - 6pm
9am - 1pm, 2pm - 6pm

Reception opening hours

Open
Close
Peak (19 July - 31 August):
9am
6pm (Mondays 7pm, Fridays 9pm)
Off peak (All other dates):
9am
6pm (Mondays 7pm, Fridays 9pm)

Surrounding area

Nearest town:
Great Yarmouth (6km)
Nearest city:
Norwich (32km)
Nearest port:
Harwich (134km)
Nearest train station:
Great Yarmouth (6km)
Nearest bus station:
Great Yarmouth (6km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01493 855855
National Express - Nearest drop off:
Great Yarmouth (6km)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair facilities

Wheelchair hire:
Can be hired from the on site hire shop - 01493 722700
Wheelchair friendly:
Most areas of the park are wheelchair friendly

Park terrain

Park terrain:

Most of the park is flat with a few slight inclines in some areas. Requests can be made at the time of booking but cannot be guaranteed.