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  • Thorpe Park FAQ's

Park FAQs for Thorpe Park


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Thorpe Park holiday centre
Cleethorpes, North East Lincolnshire, DN35 0PW
Telephone no:
01472 813395 (calls charged at standard UK rates)
Open
Close
Park open dates:
18 March
31 October

Check-in/out times

Check-in
Check-out
Platinum:
1pm
10am
Summer House:
2pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late arrivals:
Keys can be collected from reception
(24hrs) security available after reception hours

Touring & camping

Tourers/motorhomes:

Electric pitches

Euro pitches

Tents/trailer tents:

Basic grass pitches

Electric pitches

Check-in time:
12.00pm
Check-out time:
10.00am
Pup tents:
Allowed

Fun passes, Activity passes and day passes

Fun passes
Fun passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

Fun passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase our Fun passes to access all the facilities. You can do this by calling the park direct on 01472 813395 (calls charged at standard UK rates).

Activity passes (Activity bundles)
If you enjoy doing lots of activities and planning your holiday before you arrive (and saving money), then our Activity Bundle is just the thing for you.

When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities - which not only means that you get here first to secure your place on the activity, but you also get to do the activities you want to do at a discounted price. You can book a maximum of 48 passes prior to arrival and subject to availability. Remember, should you need them; you can always purchase more Activity Bundles once you arrive on park, or just book and pay for any extra activities as you go.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on "view current holiday bookings", select your booking and click on "add optional extras". If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. And with our online booking system open up until midnight the day before you arrive, even if you book at the very last minute, you can still make the most of these great savings.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park at our normal price, subject to availability

Activity Bundle 1 (12 passes) £36 in advance - £40 on-park
Activity Bundle 2 (24 passes) £68 online only

Day passes
Day passes are only available if staying on park or visiting someone staying on park and allow entrance in to the park to use the facilities. There are only a limited number of passes available so please contact the us to find out about cost and availability.

Common FAQ's

Park terrain:
The whole park is flat.
Will there be an iron available in my accommodation:
Irons are not provided, however they are available to hire from reception
At a small charge and a refundable hire deposit
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:
Not available
Dogs:
We welcome dogs on our park and the beach behind the park is dog friendly all year round. Unfortunately we do not allow dogs in our venues and there is no outside eating or drinking areas which permit dogs.
Direct beach access:
Yes
Parking:
Parking is available next to caravans or nearby
Size of park:
Large
Is there WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Sky TV:

Available in the Aqua Bar

Cash machine on site?
Yes, we have 2 ATM machines

How to get here

By car

From the M180 take the A180 towards Grimsby and Cleethorpes. Once in Cleethorpes town centre follow the brown holiday park signs to the park.

If programming your SAT NAV device, please use postcode: DN35 0PW. This will guide you directly to Thorpe Park where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train

By TrainThe Nearest train station is in Cleethorpes, just 3 miles from the Park. To plan your train journey to and from Thorpe Park, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (on park):
Available on park. To fish in our fishing lakes you must have a valid entertainment pass and purchase a rod license. A permit is £15 for 7 days or £6 for 1 day.
Licenses and live bait available at the fishing reception hut
Golf (nearest to park):
Thorpe Park is a golfers heaven! 9-Hole golf course on park, plus pitch & putt and adventure crazy golf!
Horse riding (nearest to park):
Nearest riding school is in Cleethorpes, approx 3 miles from park
Kart hire:
Available from park
Please note
To receive your deposit on hired goods back, you must bring you hired goods back to the reception at the end of your stay.

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with bakery and off licence)
8am- 8pm
8am- 4pm
Launderette
8am - 6pm
9am - 5pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5pm (Closed 1 - 2pm)
10am - 5pm (Closed 1 - 2pm)

Reception opening hours

Open
Close
Peak (17 July - 31 August):
8am
6pm
Off peak (All other dates):
8am
6pm

Surrounding area

Nearest town:
Cleethorpes (4.5km)
Nearest city:
Cleethorpes (4.5km)
Nearest port:
Hull (57Km)
Nearest train station:
Cleethorpes (4.5km)
Nearest bus station:
Cleethorpes (4.5km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01472 696969
National Express - Nearest drop off:
Cleethorpes (4.5km)

Useful links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities provided

Self-Catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair facilities

Wheelchair hire:
Can be hired from the local charity at a small fee
Local hire shop – Scooter Centre - 01472 600055 – Can be delivered prior to arrival
Wheelchair friendly:
Yes

Park terrain

Park terrain:

Thorpe Park is all on flat ground and is suitable for wheelchair users and guests with walking difficulties. Requests can be made at the time of booking but cannot be guaranteed.