Haven - Britain's favourite caravan holiday parks
  • About us Haven Holidays

About us

At Haven holidays, we own and operate a choice of 36 award-winning family holiday parks throughout England, Scotland and Wales - close to some of the most beautiful beaches and brightest resorts in Britain.

We’re Britain's largest provider of domestic holidays with family holiday parks around the UK all offering a full programme of activities, kids' clubs and entertainment at no extra cost to you. With comfortable accommodation and a great range of leisure activities, our holiday parks are the perfect escape! And this year, we've kept our UK holidays as affordable as ever.

As part of the Bourne Leisure Ltd Group....

Haven holidays is part of Bourne Leisure Ltd who also own Warner Leisure Hotels and Butlins Resorts.

Now the largest privately owned holiday operator in the UK, Bourne Leisure Ltd started over 40 years ago with one caravan park. With a continuous investment programme, the business has grown not only in the number of parks owned but also in the size and quality of the businesses and amenities provided for our guests and owners. Bourne Leisure Ltd live by their mission statement (see below) and in 2000 they bought the Rank Group Holidays Division which included the Haven brand.

Adding Haven holidays to the Bourne Leisure Ltd portfolio extended the choice of top quality parks and locations available to families. Some of the smaller parks were sold but the larger parks have been kept and over the last ten years have enjoyed being part of the rolling investment programme which includes providing new accommodation, landscaping, spas, golf courses, adventure golf and most recently enhancing some of the leisure pools with flumes, slides and Space Bowls.

View the Bourne Leisure Ltd Tax Strategy.

All 36 parks offer heated indoor and outdoor pools, daytime and evening entertainment, activities, children’s clubs and a variety of attractions that range from fishing lakes to climbing walls. Haven parks also make a fantastic (and very affordable) base for exploring the local area with superb locations close to some of the UK’s most beautiful beaches, resorts and countryside.

We did it! Haven Holidays was named in the British Travel Awards 2017 as the winner of ‘Best Large Family Holiday Company’. We also won a silver in 'Best UK Holiday Park Operator' and 'Best Camping and Mobile Holiday Company'. Companies were nominated by the public and then voted by consumers in what has been the largest awards programme in the UK this year. The BTAs were created to reward the best companies in travel and are recognised by consumers and travel professionals throughout the UK. With categories spanning 75 types of holiday experience - The British Travel Awards is quite simply the benchmark for excellence when it comes to finding out who really is the best in the business.

Haven were finalists for the Travel Bulletin Star Award, 'Star Holiday Parks Operator' in 2017. The annual Travel Bulletin Star Awards is the UK travel trade's most prestigious awards programme. All of our parks hold Conservation Awards.

Haven holidays provide good value family breaks to over 2.4 million holidaymakers every year - where the fun is included in the price!

Bourne Leisure Ltd
Registered in England No. 4011660.
Reg Office: 1 Park Lane, Hemel Hempstead, Herts, HP2 4YL
VAT Number: 490 9693 94

Mission Statement

We're on a Mission

From the warmest welcome to the see you again soon, our mission is to give our guests a great time, with memories that last a lifetime.

Whether holidaymakers or holiday-home owners, we dedicate every day and night to our guests' delight.

We are Bourne Leisure, where guests feel great, where our teams can thrive and where service is our passion.

How are we doing it?

  • We delight our guests by understanding and consistently exceeding their expectations. We innovate and invest to improve our facilities, our environments and our service.
  • We nurture a high performance and culture where everyone's contribution is recognised, where talent thrives and rewarding careers are built.
  • We strive to be better, dedicated to continuously improving the consistency and efficiency of the service we deliver.
  • We act with integrity and care, creating a safe and secure environment for our guests and our team, and acting as good neighbours in our communities.
  • We are all Bourne together - in the work we do and the knowledge we share. We are many people and one great team.

Who will benefit?

  • Our holidaymakers and holiday-home owners - who will trust us, value us and return to us - because they love the memorable experiences we help to create.
  • Our team - who find it inspiring and fulfilling to work here - and are proud to say so.
  • Our communities - where we are welcomed and valued.
  • Our shareholders - who see us as the sector's best place to invest for secure, sustainable, year-on-year growth.