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  • Haggerston Castle FAQ's

Park FAQs for Haggerston Castle

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information


Haggerston Castle Holiday Park

Haggerston Castle Holiday Park, Beal, Near Berwick-upon-Tweed Northumberland, TD15 2PA
Telephone no:
01289 381333 (calls charged at standard UK rates)
Park open dates:
18 March
31 October

Check-in/out times

Luxury Lodge:
Late arrivals:
If you are going to be a late arrival please inform the park and we will advise of the late check in procedure

Touring & camping


Electric pitches

Super pitches

Trailer tents
Electric pitches
Check-in time:
Check-out time:
Not allowed
Pup tents:
Not allowed
Sleeping in awnings
Not allowed

Fun passes, Activity passes and day passes

Fun passes
Fun passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

Fun passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase our Fun passes to access all the facilities. You can do this by calling the park direct on 01289 381333.

Activity passes (Activity bundles)
If you enjoy doing lots of activities and planning your holiday before you arrive (and saving money), then our Activity Bundle is just the thing for you.

When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities - which not only means that you get here first to secure your place on the activity, but you also get to do the activities you want to do at a discounted price. You can book a maximum of 48 passes prior to arrival and subject to availability. Remember, should you need them; you can always purchase more Activity Bundles once you arrive on park, or just book and pay for any extra activities as you go.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on "view current holiday bookings", select your booking and click on "add optional extras". If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. And with our online booking system open up until midnight the day before you arrive, even if you book at the very last minute, you can still make the most of these great savings.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park at our normal price, subject to availability

Activity Bundle 1 (12 passes) £36 in advance - £40 on-park
Activity Bundle 2 (24 passes) £68 online only

Day passes
Day passes are available at some of our parks and allow entrance in to the park to use the facilities. The price for each park varies and only a limited number of passes are available on the days that day passes are available. Please contact the park you would like to visit to find out about cost and availability.

Common FAQ's

Park terrain:
Most of the park is flat.
Will there be an iron available in my accommodation:
Irons are not provided
Can guests bring their own BBQ:
Yes - away from gas supply
We welcome dogs on our park and on the decking area of the Mash and Barrel, we also have a dog walking area. Unfortunately dogs are not allowed in our venues.
Direct beach access:
No (nearest beach 9km away)
Parking is available next to caravans or nearby
Size of park:
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:
Sky TV is shown in our Mash and Barrel bar and restaurant
Cash machine on site?
Yes, we have 2 ATM machines plus cash back is available in supermarket

How to get here

By car

Coming from the North or South, the park is signposted from the A1 and is 7 miles south of Berwick-upon-Tweed. From the town pick up signal from the park.

Programming your SAT NAV device, please use postcode: TD15 2PA. This will guide you directly to Haggerston Castle where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Berwick-upon-Tweed which 7 miles from the park. To plan your train journey to and from Haggerston Castle, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
The River Tweed is approx 10km away from park, it stocks freshwater trout and salmon. N.R.A.L licence is required which can be purchased in Berwick upon Tweed
Golf (nearest to park):
9-hole golf course available on park
Horse riding (nearest to park):
Independent horse riding stables on park, open all year round. Guests are advised to book in advance. Subject to charges
Bike hire:
Available to hire on park
Soft play & Pic 'n' paint
Open 10am - 5pm daily
Bungee trampolines
Open 10am - 5pm daily weather permitting
water walkers
Open 10am - 5pm daily weather permitting
Open 10am - 5pm daily weather permitting
Pedalo boat and rowing boat hire
Open 10am - 5pm daily weather permitting

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with bakery and off licence)
8:30am - 8pm
8:30am - 5:30pm
8:30am - 8pm
8:30am - 5:30pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9:30am - 12:45pm then 2pm - 5:45pm
9:30am - 12:45pm then 2pm - 5:45pm

Reception opening hours

Peak (19 July - 31 August):
Off peak (All other dates):

Surrounding area

Nearest town:
Berwick (9km)
Nearest city:
Newcastle (88km)
Nearest port:
Newcastle (88km)
Nearest train station:
Berwick (9km)
Nearest bus station:
Berwick (9km)
Local taxi number:
01289 330585 / 07591 933 223
National Express - Nearest drop off:
Berwick (9km)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:

Not available, call the park for details of a local company providing this service.

Wheelchair friendly:
Yes, most of the park is flat

Park terrain

Park terrain:

Most of the park is flat with a few hilly areas. Tower Lawn, South Lawn or West lawn are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.