Haven - Britain's favourite seaside holiday Star fishes
  • Presthaven FAQ's

Park FAQs for Presthaven


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Name:
Presthaven Beach Resort
Address:
Presthaven Beach Resort, Shore Road, Gronant, Prestatyn, North Wales, LL19 9TT
Telephone no:
01745 856471 (calls charged at standard UK rates)
Open
Close
Park open dates:
17 March
30 October 2017

Check-in/out times

Check-in
Check-out
Platinum:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late arrivals:
Keys can be collected from security when reception is closed.

Fun Passes, Activity Bundles and day passes

Fun Passes
Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - you can do this by calling the park direct on 01745 856471.
Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. Activity Bundles must be purchased at least 7 days before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability

Activity Bundle 1 (12 passes) £48 (not available on park)
Activity Bundle 2 (24 passes) £96 (not available on park)
Day passes
We do not offer day passes at Presthaven

Touring & Camping

Tourers/motorhomes:
Electric pitches
Super pitches
Tents/trailer tents:
Not allowed
Check-in time:
12pm
Check-out time:
10am
Pup tents:
Not allowed
Sleeping in awnings:
Not allowed

Common FAQ's

Park terrain:
All areas of the park are flat.
Will there be an iron available in my accommodation:
Irons are not provided but can be hired
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden furniture:
Not available
Dogs:
Most breeds of dogs are allowed. Please make sure that dogs are kept on leads at all times, and don't find their way into any facilities (with the exception of guide dogs). They are allowed on the decking area of the Mash and Barrel and on our beach. Please clean up after your dog - we have bins all around the park especially for this.
Direct beach access:
Yes
Parking:
Parking is available next to caravans or nearby
Size of park:
Large
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:
Sky TV is available in 2 bars
Cash machine on site?
Our cash machine is in our main complex area. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car

From the A55 take the A5151 to Prestatyn. Follow the A548 towards Gronant. The park is signposted left at the next set of traffic lights.

If programming your SAT NAV device, please use postcode: LL19 9ST. This will guide you directly to Presthaven where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Prestatyn, which is about 3 miles from Presthaven. To plan your train journey to and from Presthaven, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
Not available on park, however there is coarse fishing available at Bodelwyddan 20 minutes from the park.
Golf (nearest to park):
Prestatyn golf course, which is about 5 minutes from the park. Please check with reception for further details.
Horse riding (nearest to park):
Bridlewood Riding Centre - 01745 888922
Bike hire:
Family 4 wheel bikes available to hire on park.

Park facilities

Peak opening time
Off-peak opening time
Mini Market (with off licence)
8am - 8pm
8am - 8pm
Launderette
7am - 10pm
9am - 8pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 6pm ( Closed between 1 - 2pm)
10am - 6pm ( Closed between 1 - 2pm)
Outdoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5pm
Closed

Reception opening hours

Open
Close
Peak (21 July - 31 August):
9am
7pm
Off peak (All other dates):
9am
5pm

Surrounding area

Nearest town:
Prestatyn (2km)
Nearest city:
Rhyl (40km)
Nearest port:
Liverpool (60km)
Nearest train station:
Prestatyn (2km)
Nearest bus station:
Prestatyn (2km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01745 888 444
National Express - Nearest drop off:
Prestatyn (2km)

Useful links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:
Can be hired from Coastal Mobility 01745 850 479
Wheelchair friendly:
Yes

Park terrain

Park terrain:

Most of the park is flat with a few hilly areas. Requests can be made at the time of the booking, however cannot be guaranteed.