Getting around

Park map

Map of Hafan y Mor

Hafan y Môr Holiday Park

Take a look around Hafan y Môr Holiday Park using our map to discover what's on park before your holiday begins.


Hafan y Môr Holiday Park
North Wales
LL53 6HX

Park information

Opening dates
15 Mar - 4 Nov 2019

Owner dates
1 Mar - 30 Nov 2018
1 Mar - 30 Nov 2019✝

Holiday enquiries
01758 612 112

Owner enquiries
0333 202 1460

How to find us


By car

From the North & North West: At Chester, pick up the A55 and A5. Join A487 to Caernarfon, then A499 to Pwllheli. Then A497 to Porthmadog. The park is on the right, approximately 3 miles out of Pwllheli.

From the Midlands & the South: Take the M54 to Telford, A5 past Oswestry and Llangollen. Take A494 to Bala. In Bala turn right for Porthmadog. Turn left at the roundabout in Porthmadog, signposted Criccieth and Pwllheli. The park is on the left, 3 miles out of Criccieth.

For your SAT NAV device, please use postcode: LL53 6HJ

Get directions via Google Maps

By train

The nearest train station is in Pwllheli about 4 miles from Hafan y Môr.

For more information about train times and fares you can call National Rail Enquiries on 03457 48 49 50 or visit their website below.

View train timetables

By coach or bus

The nearest bus station is in Pwllheli about 4 miles from Hafan y Môr. There is also a bus stop at the entrance to the park on the route between Pwllheli and Porthmadog.

You can view National Express’ pick up and drop off points online or by telephone on 0871 781 8181. We recommend that you check drop off points before booking.

Plan your journey

Welcome to Hafan y Môr

Park information and frequently asked questions

Check-in/out times

Accommodation typeCheck-inCheck-out
Luxury Lodge1pm10am
Platinum with Decking1pm10am
Comfort with Veranda2pm10am
Comfort apartment3pm10am
Standard apartment4pm10am

Late arrivals: Keys can be collected from security when the reception is closed.

Park facilities and hours

Mini Market8am-10pm8am-10pm
Indoor pool9.30am-12.45 and 2-5.45pmTimes may vary throughout the season. 
Burger King11am - lateTimes may vary throughout the season.
Cook's Fish and ChipsMon-Thurs 4pm - late Fri-Sun 12 noon - lateTimes may vary throughout the season.
Mash and Barrel9am - 9pm for food; drinks from the bar until lateTimes may vary throughout the season.
Papa John's PizzaMon-Fri 5pm - late; Sat and Sun 12 noon - late 9am - 6pmTimes may vary throughout the season.
Starbucks Coffeehouse9am-6pmTimes may vary throughout the season.

Fun Passes, Activity Bundles and Day Passes

Fun Passes

Fun Passes are included in the cost of your holiday when booking directly with us. These give you access to the entertainment complex, swimming pools and sports and leisure facilities. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices for private lettings:

Peak dates:
30 Mar - 19 Apr, 25 - 31 May and 20 Jul - 30 Aug

7 nights: 

  • Adult - £41.25 
  • Child (under 15) - £21.75 
  • 2-bed cap - £142.00 
  • 3-bed cap - £183.00

3 or 4 nights: 

  • Adult - £32.00 
  • Child (under 15) - £15.50 
  • 2 bed cap - £115.00 
  • 3 bed cap - £148.00

Off-peak dates:
All other dates

7 nights:

  • Adult - £27.75
  • Child (under 15) - £13.50
  • 2 bed cap - £103.00
  • 3 bed cap - £132.00

3 or 4 nights:

  • Adult - £21.50
  • Child (under 15) - £11.00
  • 2 bed cap - £88.00
  • 3 bed cap - £111.00

Activity Bundles

Our Activity Bundle is the easiest way to pre-book your activities to make sure you have the chance to enjoy as many activities as you can during your break. Find out more about Activity Bundles.

Why not take a look at our full list of pre-bookable activities.

Day Passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest. You must be present when the Day Passes are bought for your friends and family.

You can buy Day Passes at the pool reception on the day you wish to use them AFTER you have called reception to confirm availability (01758 612112 at 9am). Price: £10 per person.

Important: There are a limited number of Day Passes available each day, please call reception (01758 612112 at 9am) to avoid disappointment.

Local facilities and services

ChemistRowlands Pharmacy01758 701765
DoctorTreflan Surgery01758 701457
DoctorOut-of-hours doctor0300 123 5566
HospitalBryn Beryl01758 701122
HospitalYsbyty Alltwen (A&E)01766 510010
HospitalYsbyty Gwynedd01248 384384
Local busTraveline Cymru0800 464 0000
Petrol stationBP
Petrol stationShell
TaxiJohn Strain07795 524704
Taxi999 Taxi01758 740999
Train stationNational Rail Enquiries03457 484950
VetMilfeddygon Deufor01766 810277
Wheelchair hireByw Bywyd (Living Life)01286 830101

Frequently asked questions

Where can I park?

Parking is available next to or close by the accommodation.

What size is the park?


Is there a cash machine?

Our cash machines are in our main complex area. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

Is there Sky TV?

Not available.

Can I take my dog?

Most breeds of dogs are allowed apart from the following: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro & Japanese Tosa.  Please make sure the dogs are kept on a lead at all times, and don't find their way into any facilities (with exception of guide dogs). They are allowed on the beach but must be kept on a lead. Please clean up after your dog – we have bins all around the park especially for this.

Can we bring a BBQ?

Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.

Is the park wheelchair friendly?

Yes, however some areas of the park are hilly.

Is the park suitable for buggies/pushchairs?

Yes, however some areas of the park are hilly.

Can I get on to the beach from the park?


Can I hire baby/toddler equipment?

Yes subject to availability we have cots and highchairs available . These can be pre-booked by logging in to your account. Cots £12 per 6-8 nights or £7 per 5 nights or less. Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms. High chair £12 per 6-8 nights or £7 per 5 nights or less.

What do I need to bring with me?

Washing up items, towels, toilet rolls (1 provided), toiletries, your personal holiday belongings. You may also want to bring an iron. Anything you forget to bring, we have Shops and Services on Park for all your needs.

Are utilities included?

Gas, electricity and hot water is included although may incur an extra charge if you have booked a newspaper promotional holiday.

Haven Holiday Protection

£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

Guests with adaptive and mobility needs

Our adaptive and special needs advisors will be happy to help you find the most suitable parks and accommodation for your requirements.  They can advise on:

  • Suitability of grade and manufacturer
  • Access in the bedroom 
  • Access to the toilet/shower facilities
  • Access to venues on the park   
  • Park layout, such as terrain, car parking etc.   
  • Supplying a local tourist board telephone number for disabled access in the local area  

Please call one of our advisors at our contact centre on: 0333 202 5256 

(Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles).

Just for owners

Ownership frequently asked questions

Frequently asked questions

Why should I choose Haven?

All our award-winning holiday parks are on or near the coast and packed with our special brand of activities and entertainment. We're part of Bourne Leisure Limited, one of the UK's leading holiday home ownership companies. So this means we're always investing more into our parks to give you a great time, all the time.

Can my friends and family visit me?

Absolutely! As an owner, you'll receive 10 Privilege Cards. So you can give your favourite people full access to all the facilities. And as we always say, 'the more, the merrier,' so if you need any extra cards, you can buy more from our Owner Services team.

Can I choose where my holiday home is within the park?

Of course you can. Choose your 'plot of gold' from the list of available pitch locations to secure the perfect place for your coastal home from home.

Do I own the land?

You'll be the proud owner of a holiday home, but not the land itself. Your annual fees cover your right to occupy a pitch, as long as you stick to the park rules.

What do site fees cover?

Site fees cover all of the important things that keep your dream park ship-shape. This includes on-site security, park maintenance, landscaping, rubbish collection, mowing the lawns, full use of park facilities and activities. They also cover help from our wonderful park teams.

Any other running costs I should know about?

When you're planning to buy a holiday home, you should allow for extra costs like non-domestic rates, water, gas, electricity, safety tests, insurance and alarm maintenance, on top of the site fees. Also, keep in mind extras you might fancy, like preparing your holiday home for winter.

Do I have to change my holiday home every 5 or 10 years?

You should be able to enjoy your holiday home for as long as you like, you just need to take good care of it and make sure it's safe and well maintained. The initial licence period for the occupation of a pitch on the park is 12 years.

Can I feel secure that the park is safe?

We have on-park security 24 hours a day. The security team regularly patrol the park and keep an eye out for any wandering youngsters, making sure they don't venture off without a parent. They will also refuse entry to anyone without a valid pass. Plus, we offer a Park Security Alarm system to protect your holiday home for an additional fee.

Who do I ask if I've got a question or problem?

Our Owner Services team are always on hand to help answer any questions you may have, big or small.

Can we bring our dog?

We love dogs. Get in touch with us for a list of the breeds we allow. And a heads-up: if you have a furry guest in your holiday home, it'll affect the letting grade if you decide to let with us.

What happens if I want to leave the park?

We understand circumstances can change. There are three options when selling your holiday home. Firstly, the park reserves the right of first refusal at the offer price. If you decide not to go with our offer, you can either sell to a private third party, or to a caravan trader. Alternatively, you can gift your holiday home to a proven family member.


Is buying a holiday home a good investment?

Buying a holiday home is really a lifestyle choice. By letting with us, you can help to offset the cost of ownership. However, because resale values will reduce over time, buying a holiday home should not be seen as an investment for the purposes of yielding an income.

Do I need a deposit?

Yes – a minimum of either £3,000 or 15% of the value of the holiday home, whichever is greater.

Is finance available?

That's a definite yes. We're here to help in any way we can – that includes a range of payment options (which are subject to status).

Holiday Home Letting Service

Is there a way to help cover the running costs of my holiday home?

Our Holiday Home Letting Service means you can earn an income for the dates you let, along with lots of extra benefits like inventory replacement, and free carpet and upholstery cleaning. Alternatively, you can let privately.

Pitch, park and relax

Touring and camping frequently asked questions

Frequently asked questions

Check-in time


Check-out time


Is there parking?

One vehicle can be parked next to each pitch.

What is the park terrain like?

It's flat and grassy.

How far is the touring area from the park facilities?

Approx 2 minutes walk.

What do the pitches accept?

  • Tourers
  • Motorhomes

Can I sleep under my awning?

Unfortunately not.

Are pup tents accepted?

Unfortunately not.

✝The Stables and Golf Village until 14 January each year.