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  • Hafan-y-mor FAQ's

Park FAQs for Hafan y Môr

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Hafan Y Môr Holiday Park
Hafan Y Môr Holiday Park, Pwllheli, Gwynedd, North Wales, LL53 6HJ
Telephone no:
01758 612112 (calls charged at standard UK rates)
Park open dates:
26 March
3 November 2018

Check-in/out times

Luxury Lodge:
Platinum with Decking:

Check-in/out times for chalets

Comfort Plus Chalet:
Comfort chalet:
Standard chalet:

Check-in/out times for apartments

Comfort with Veranda:
Comfort apartment:
Standard apartment:
Late arrivals:
Keys can be collected from security when the reception is closed.

Fun Passes, Activity Bundles and day passes

Fun Passes

Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices

Peak dates:
30 Mar - 19 Apr, 25-31 May and 20 Jul - 30 Aug

7 nights: 

Adult (16+) - £41.25 
Child (4-15) - £21.75 
2-bed cap* - £142.00 
3-bed cap* - £183.00

    3 or 4 nights: 

    Adult (16+) - £32.00 
    Child (4-15) - £15.50 
    2-bed cap* - £115.00 
    3-bed cap* - £148.00

Off-peak dates:
All other dates

7 nights:

Adult (16+) - £27.75
Child (4-15) - £13.50
2-bed cap* - £103.00
3-bed cap* - £132.00

    3 or 4 nights:

    Adult (16+) - £21.50
    Child (4-15) - £11.00
    2-bed cap* - £88.00
    3-bed cap* - £111.00

*We cap our pass prices, so this is the most it will cost per caravan

Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to buy an Activity Bundle, go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 48 hours before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability.

How much are Activity Bundles?

Activity Bundle 1 includes 10 passes for £50.
Activity Bundle 2 includes 20 passes for £100. 

Available online only.

How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book.

Day passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest. You must be present when the Day Passes are bought for your friends and family.

You can buy Day Passes at the main reception on the day you wish to use them. Price: £10 per person.

Important: There are a limited number of Day Passes available each day, please enquire with reception first to avoid disappointment. You will not be permitted to play cash bingo
If I don't use all the passes in my bundle can they be used for my next break?
Yes, but they are only valid for the 2018 season, you will need your booking confirmation of when the Activity Bundle was purchased to reuse your bundle. Please note: Activity Bundles are non-refundable.

Touring & camping


Euro pitches

Check-in time:
Check-out time:
Tents/trailer tents:
Not allowed
Pup tents:
Not allowed
Sleeping in awnings
Not allowed

Common FAQs

Park terrain:
Most of the park is flat. Snowdonia View, Tryfan, Cardigan Bay, Cambrian Park, Cadar Idris, Llyn Village, Meirion Park and Waterside are all flat areas.
Will there be an iron available in my accommodation:
No, but irons are available to hire at our hire shop which is located in our Main Reception
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden furniture:

Not available to hire

Yes, most breeds of dogs are allowed. They are allowed on the beach but must be kept on a lead and don’t find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
Direct beach access:
Parking is available next to or close by the accommodation.
Size of Park:
Sky TV:
Not available
Cash machine on site?
Our cash machines are in our main complex area. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car

From the North & North West At Chester, pick up the A55 and A5. Join A487 to Caernarfon, then A499 to Pwllheli. Then A497 to Porthmadog. The park is on the right, approximately 3 miles out of Pwllheli.

From the Midlands & the South M54 to Telford, A5 past Oswestry and Llangollen. Take A494 to Bala. In Bala turn right for Porthmadog. Turn left at the roundabout in Porthmadog, signposted Criccieth and Pwllheli. The park is on the left, 3 miles out of Criccieth.

If programming your sat nav device, please use postcode: LL53 6HJ. This will guide you directly to Hafan y Môr where you will be able to follow the signs for directions to the park. You can also use Google naps for a door to door route planner.

We recommend you use a road map or route planner in conjunction with your sat nav, as not all systems recognise our postcode.

By train

The nearest train and bus station is located in Pwllheli, which is about 4 miles from the park. To plan your train journey to and from Hafan y Mor, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

There is also Pen-y-chain train station outside the park, however this is a request stop only and is a 15-20 minute walk to the park down a lane with no vehicle access for taxis, therefore we recommend travelling into Pwllheli.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 dogs for up to a week’s stay. Haven’s dog friendly caravan parks offer options to reserve either Standard, Deluxe and Prestige dog friendly caravans, if you would like to bring your dog with you. A maximum of 2 dogs are accepted and we reserve the right to refuse certain breeds. Dogs are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.

Park activities

Golf (nearest to park):
Pwllheli Golf Club is 5 miles away. This is an 18-hole links course. For more information and prices visit www.pwllheligolfclub.co.uk or ask at reception.
Horse riding (nearest to park):
Afonwen Stables - 1 mile from park.

Park facilities

Peak Opening Time
Off-peak Opening Time
Mini Market (With Bakery and Off Licence)
8am - 10pm
8am - 10pm
7am - 7pm
7am - 7pm
Indoor Swimming Pool (children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 12.45pm and 2pm - 5.45pm
Mon and Fri: 9.30am - 12pm and 4-8pm, all other days: 9.30am - 5pm

Reception opening hours

Peak and off peak
Mon and Fri 7pm; other days 5pm

Surrounding area

Nearest town:
Pwllheli (7km)
Nearest city:
Bangor (43km)
Nearest port:
Holyhead (78km)
Nearest train station:

Penychain (request stop) access down a small lane, not accessible for taxis. Pwllheli (main station) Taxi rank outside & bus station opposite.

Nearest bus station:
Pwllheli (7km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01758 740999
National Express - Nearest drop off:
On park twice a day

Useful links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity and water are included although may incur an extra charge if you have booked a newspaper promotional holiday

Wheelchair facilities

Wheelchair hire:
Contact the park for information of a local company that will hire out mobility scooters and wheelchairs. Living Life - 01286 830101
Wheelchair friendly:
Yes, however some areas of the park are hilly.

Park terrain

Park terrain:
Most of the park is flat with a few hilly areas. Llyn Village, Snowdonia View, Cambrian Park, Calder Idris, Tryfan, Parklands, Lakeside and Cardigan Bay are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.