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  • Hafan-y-mor FAQ's

Park FAQs for Hafan y Môr


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Name:
Hafan Y Môr Holiday Park
Address:
Hafan Y Môr Holiday Park, Pwllheli, Gwynedd, North Wales, LL53 6HJ
Telephone no:
01758 612112 (calls charged at standard UK rates)
Open
Close
Park open dates:
16 March
29 October 2018

Check-in/out times

Check-in
Check-out
Luxury Lodge:
1pm
10am
Platinum with Decking:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am

Check-in/out times for chalets

Check-in
Check-out
Comfort Plus Chalet:
2pm
10am
Comfort chalet:
2pm
10am
Standard chalet:
4pm
10am

Check-in/out times for apartments

Check-in
Check-out
Comfort with Veranda:
2pm
10am
Comfort apartment:
3pm
10am
Standard apartment:
4pm
10am
Late arrivals:
Keys can be collected from security when the reception is closed.

Fun Passes, Activity Bundles and day passes

Fun Passes
Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - you can do this by calling the park direct on 01758 612112.
Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to take advantage of this great offer please go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 7 days before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability

Early booking offer

Activity Bundle 1 (10 passes) £45 (not available on park) 
Activity Bundle 2 (20 passes) £90 (not available on park) 
Offer expires Monday 5 February 2018

Prices from Tuesday 6 February 2018

Activity Bundle 1 (10 passes) £50 (not available on park) 
Activity Bundle 2 (20 passes) £100 (not available on park)


How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book. Our Sports and Leisure online booking system will be available from 1 January 2018.

Day passes
Day passes are available at some of our parks and allow entrance in to the park to use the facilities. The price for each park varies and only a limited number of passes are available on the days that day passes are available. Please contact the park you would like to visit to find out about cost and availability.

Touring & camping

Tourers/motorhomes:

Euro pitches

Check-in time:
12pm
Check-out time:
10am
Tents/trailer tents:
Not allowed
Pup tents:
Not allowed
Sleeping in awnings
Not allowed

Common FAQs

Park terrain:
Most of the park is flat. Snowdonia View, Tryfan, Cardigan Bay, Cambrian Park, Cadar Idris, Llyn Village, Meirion Park and Waterside are all flat areas.
Will there be an iron available in my accommodation:
No, but irons are available to hire at our hire shop which is located in our Main Reception
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden furniture:

Not available to hire

Dogs:
Most breeds of dogs are allowed. Please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). They are allowed on the beach but must be kept on a lead. Please clean up after your dog – we have bins all around the park especially for this.
Direct beach access:
Yes
Parking:
Parking is available next to or close by the accommodation.
Size of Park:
Large
Sky TV:
Not available
Cash machine on site?
Our cash machines are in our main complex area. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car

From the North & North West At Chester, pick up the A55 and A5. Join A487 to Caernarfon, then A499 to Pwllheli. Then A497 to Porthmadog. The park is on the right, approximately 3 miles out of Pwllheli.

From the Midlands & the South M54 to Telford, A5 past Oswestry and Llangollen. Take A494 to Bala. In Bala turn right for Porthmadog. Turn left at the roundabout in Porthmadog, signposted Criccieth and Pwllheli. The park is on the left, 3 miles out of Criccieth.

If programming your SAT NAV device, please use postcode: LL53 6HJ. This will guide you directly to Hafan y Môr where you will be able to follow the signs for directions to the park. You can also use Google naps for a door to door route planner.

We recommend you use a road map or route planner in conjunction with your Sat Nav, as not all systems recognise our postcode.

By train

The nearest train and bus station is located in Pwllheli, which is about 4 miles from the park. To plan your train journey to and from Hafan y Mor, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

There is also Pen-y-chain train station outside the park, however this is a request stop only and is a 15-20 minute walk to the park down a lane with no vehicle access for taxis, therefore we recommend travelling into Pwllheli.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Golf (nearest to park):
Pwllheli Golf Club is 5 miles away. This is an 18-hole links course. For more information and prices visit www.pwllheligolfclub.co.uk or ask at reception.
Horse riding (nearest to park):
Afonwen Stables - 1 mile from park.

Park facilities

Peak Opening Time
Off-Peak Opening Time
Mini Market (With Bakery and Off Licence)
8am - 10pm
8am - 10pm
Launderette
7am - 7pm
7am - 7pm
Indoor Swimming Pool (children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 12.45pm and 2pm - 5.45pm
9.30am - 12.45pm and 2pm - 5.45pm

Reception opening hours

Open
Close
Peak (20 July - 30 August):
9am
Mon and Fri 7pm; other days 6pm
Off peak (All other dates):
9am
Mon and Fri 7pm; other days 6pm

Surrounding area

Nearest town:
Pwllheli (7km)
Nearest city:
Bangor (43km)
Nearest port:
Holyhead (78km)
Nearest train station:

Penychain (request stop) access down a small lane, not accessible for taxis. Pwllheli (main station) Taxi rank outside & bus station opposite.

Nearest bus station:
Pwllheli (7km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01758 740999
National Express - Nearest drop off:
On park twice a day

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:
Contact the park for information of a local company that will hire out mobility scooters and wheelchairs. Living Life - 01286 830101
Wheelchair friendly:
Yes, however some areas of the park are hilly.

Park terrain

Park terrain:
Most of the park is flat with a few hilly areas. Llyn Village, Snowdonia View, Cambrian Park, Calder Idris, Tryfan, Parklands, Lakeside and Cardigan Bay are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.