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  • Caister-on-Sea FAQ's

Park FAQs
for Caister-on-Sea


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Name:
Caister-on-Sea Holiday Park
Address:
Caister-on-Sea Holiday Park, Ormesby Road, Caister-on-Sea, Great Yarmouth, Norfolk, NR30 5NQ
Telephone no:
01493 728931 (calls charged at standard UK rates)
Open
Close
Park open dates:
11 March
31 October

Check-in/out times

Check-in
Check-out
Deck Houses
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am

Check-in/out times for chalets

Check-in
Check-out
Standard:
4pm
10am
Late arrivals:
Should you arrive after reception has closed then our 24 hour security team will be happy to check you in. On arrival at the park you will find window posters at the Welcome centre with our 24 hour security mobile number or ask staff at the Live Lounge.

Touring & camping

Tourers/motorhomes:
Euro pitches
Check-in time:
12.00pm
Check-out time:
10.00am
Pup tents:
Not allowed
Tents & trailer tents
Not allowed
Sleeping in awning
Not allowed

Fun passes, Activity passes and day passes

Fun passes
Fun Passes are also known as your ‘Entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

Fun Passes are included in the total cost of your holiday when booked directly on our website, through a travel agent or via our Contact Centre. You will be given a pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase our Fun passes to access all the facilities. You can do this by calling the park direct on 01493 728931.

Activity passes (Activity bundles)
If you enjoy doing lots of activities and planning your holiday before you arrive (and saving money), then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities - which not only means that you get here first to secure your place on the activity, but you also get to do the activities you want to do at a discounted price. You can book a maximum of 48 passes prior to arrival and subject to availability. Remember, should you need them; you can always purchase more Activity Bundles once you arrive on park, or just book and pay for any extra activities as you go.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on "view current holiday bookings", select your booking and click on "add optional extras". If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. And with our online booking system open up until midnight the day before you arrive, even if you book at the very last minute, you can still make the most of these great savings.
After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park at our normal price, subject to availability

Book before 7th February 2017 for these advanced savings:
Activity Bundle 1 (12 passes) £40 in advance - £48 full price (not available on park)
Activity Bundle 2 (24 passes) £75 in advance - £96 full price (not available on park)

All other times:
Activity Bundle 1 (12 passes) £48 in advance (not available on park)
Activity Bundle 2 (24 passes) £96 in advance (not available on park)
Day passes
Day passes are available at some of our parks and allow entrance in to the park to use the facilities. The price for each park varies and only a limited number of passes are available on the days that day passes are available. Please contact the park you would like to visit to find out about cost and availability.

Common FAQ's

Park terrain:
Most areas of the park are suitable for people with walking difficulties, however some accommodation is away from the main facilities. Please call the park directly to request accomodation near the facilities.
Will there be an iron available in my accommodation:
Irons are not provided and can be hired
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:
Not available
Dogs:
We welcome dogs on park but they must be kept on a lead at all times, they are not allowed in our venues but they can go on the Mash and Barrel terrace and on the beach.
Direct beach access:
Yes
Parking:
Parking is available adjacent to holiday homes or nearby
Size of park:
Medium/large
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:
Enjoy sporting highlights in our Mash and Barrel bar and restaurant
Cash machine on site?
Yes, we have 2 ATM machines

How to get here

By car

From the A47 Norwich (Eastbound) follow signs towards Great Yarmouth. At Acle take 2nd exit off the roundabout onto the A1064 (signposted Caister-on-Sea). At the next roundabout take 2nd exit onto the A149. At the next roundabout take 1st exit onto Caister by-pass. At the next roundabout take the third exit which will lead you into Caister-on-Sea. The park is on your left hand side.

If programming your SAT NAV device, please use the postal code 'NR30 5NH' or the street name 'Ormesby Road' to take you to the Haven Caister entrance. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Great Yarmouth which is about 4 miles from the park. To plan your train journey to and from Caister, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
Sea fishing and Broads fishing locally, subject to fishing season and licence
Golf (nearest to park):
Great Yarmouth and Caister Golf Club - 01493 728699
Bike hire:
Family fun bikes are available to hire on park

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with bakery and off licence)
8am - 10pm
Variable
Launderette
9am - 9pm
9am - 9pm
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9.30am - 5.45pm (Closed between 12.45pm - 2pm)
9.30am - 5.45pm (Closed between 12.45pm - 2pm)

Reception opening hours

Open
Close
Peak (19 July - 31 August):
9am
6pm (Mondays 7pm, Fridays 9pm)
Off peak (All other dates):
9am
6pm (Mondays 7pm, Fridays 9pm)

Surrounding area

Nearest town:
Great Yarmouth (6km)
Nearest city:
Norwich (32km)
Nearest port:
Harwich (134km)
Nearest train station:
Great Yarmouth (6km)
Nearest bus station:
Great Yarmouth (6km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
Albies - 01493 331111
National Express - Nearest drop off:
Great Yarmouth (6km)

Useful links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:
Can be hired from the on site hire shop - 01493 722700
Wheelchair friendly:
Most areas of the park are wheelchair friendly

Park terrain

Park terrain:

Most of the park is flat with a few slight inclines in some areas. Requests can be made at the time of booking but cannot be guaranteed.