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  • Thorpe Park FAQ's

Park FAQs for Thorpe Park


All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Name:
Thorpe Park Holiday Centre
Address:
Thorpe Park Holiday Centre, Cleethorpes, North East Lincolnshire, DN35 0PW
Telephone no:
01472 813395 (calls charged at standard UK rates)
Open
Close
Park open dates:
16 March
29 October 2018

Check-in/out times

Check-in
Check-out
Platinum with Decking:
1pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late arrivals:
Keys can be collected from reception
(24hrs) security available after reception hours

Fun Passes, Activity Bundles and day passes

Fun Passes

Fun Passes allow you access to our entertainment complex. With these you can use the pools, participate in the kids' activities, and use the leisure and entertainment facilities - which includes our bars, restaurants, and some sports and leisure activities. Some activities are subject to an additional cost. Fun Passes are included in the total cost of your holiday when you book directly with us, either on our website or through our contact centre, and when you book through a travel agent. But don't forget, if you are one of our promotional customers, you can add your Fun Passes on My Haven Holiday when you amend your optional extras. You will be given a Fun Pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase a Fun Pass to access all of the facilities - the owner you are letting from can arrange this for you.

Fun Pass prices

Peak dates:
30 Mar - 19 Apr, 25-31 May and 20 Jul - 30 Aug

7 nights:

Adult (16+) - £33.25
Child (4-15) - £16.50
2-bed cap* - £118.00
3-bed cap* - £152.00

    3 or 4 nights:

    Adult (16+) - £28.00
    Child (4-15) - £13.50
    2-bed cap* - £102.00
    3-bed cap* - £130.00


Off-peak dates:
All other dates

7 nights:

Adult (16+) - £23.75
Child (4-15) - £11.50
2-bed cap* - £91.00
3-bed cap* - £115.00

    3 or 4 nights:

    Adult (16+) - £19.50
    Child (4-15) - £9.50
    2-bed cap* - £78.00
    3-bed cap* - £99.00

*We cap our pass prices, so this is the most it will cost per caravan


Activity Bundles
If you enjoy doing lots of activities and planning your holiday before you arrive, then our Activity Bundle is just the thing for you.
When you buy an Activity Bundle, you get a bundle of either 10 or 20 passes that you can redeem online before you get here against a whole range of activities. Remember, should you need them; you can always book and pay for any extra activities when you're on the park.

If you have already booked a holiday and wish to buy an Activity Bundle, go to www.haven.com and log into 'My Account'. Once you have logged into your account click on 'view current holiday bookings', select your booking and click on 'add optional extras'. If we still have Activity Bundles available, you can select either a 10 or 20 bundle depending on your preference. Activity Bundles must be purchased at least 48 hours before your holiday arrival date. And with our online booking system open up until midnight the day before you arrive, you can book your activities last minute, subject to availability.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park on a pay-as-you-go basis, subject to availability.

How much are Activity Bundles?

Activity Bundle 1 includes 10 passes for £50.
Activity Bundle 2 includes 20 passes for £100. 

Available online only.

How can I book activities before I arrive?

Once you’ve booked your holiday and bought your Activity Bundle online, simply visit My Haven Holiday where you can see all of the activities and times available to book.

Day Passes

Day Passes allow your friends and family, not staying on the park, to come and visit you and use all of the same facilities you can as a guest. You must be present when the Day Passes are bought for your friends and family.

You can buy Day Passes at the main reception on the day you wish to use them. Adult: £10 | Child: £5

Important: There are a limited number of Day Passes available each day, please enquire with reception first to avoid disappointment.
If I don't use all the passes in my bundle can they be used for my next break?
Yes, but they are only valid for the 2018 season, you will need your booking confirmation of when the Activity Bundle was purchased to reuse your bundle. Please note: Activity Bundles are non-refundable.

Touring & camping

Tourers/motorhomes:
Electric pitches
Euro pitches
Tents/trailer tents:
Basic grass pitches
Electric pitches
Check-in time:
12.00pm
Check-out time:
10.00am
Pup tents:
Allowed

Common FAQs

Park terrain:
The whole park is flat.
Will there be an iron available in my accommodation:
Irons are not provided, however they are available to hire from reception (for a small charge and a refundable hire deposit)
Can guests bring their own BBQ:
Yes you can – we love a BBQ. But for safety, please keep barbecues away from the caravan holiday homes, and use a non-disposable barbecue.
Garden furniture:
Not available
Dogs:
Yes, most breeds of dogs are allowed. We welcome dogs on the external area's of our park, also on the front decking of the Mash and Barrel but please make sure the dogs are kept on a lead at all times, and don’t find their way into any facilities (with exception of guide dogs). Please clean up after your dog – we have bins all around the park especially for this. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa. The beach behind the park is friendly all year round and the beach in the centre of Cleethorpes is dog friendly October - Easter.
Direct beach access:
Yes
Parking:
Parking is available next to caravans or nearby
Size of park:
Large
Is there WiFi on park?
FREE WiFi is available in the Mash and Barrel bar and restaurant.
Sky TV:

Available in the Aqua Bar

Cash machine on site?
There is a cash machine located at the front of our complex and in the ShowBar. Cashback is also available in our Mini Market and all bar areas (minimum spend applies).

How to get here

By car

From the M180 take the A180 towards Grimsby and Cleethorpes. Once in Cleethorpes town centre follow the brown holiday park signs to the park.

If programming your SAT NAV device, please use postcode: DN35 0PW. This will guide you directly to Thorpe Park where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train
The Nearest train station is in Cleethorpes, just 3 miles from the Park. To plan your train journey to and from Thorpe Park, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.
By coach

Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability) Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.
Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Dogs
Up to £60 extra for a maximum of 2 dogs for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your dog with you (a maximum of 2 dogs are accepted). Dogs are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach. The following dogs are not accepted on our parks: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.

Park activities

Fishing (on park):

Available on park. To fish in our fishing lakes you must have a valid entertainment pass and purchase a rod license.

A permit is £15 for 7 days or £6 for 1 day.
Licenses and live bait available at the fishing reception hut

Golf (nearest to park):
Thorpe Park is a golfers heaven! 9-Hole golf course on park, plus pitch & putt and adventure crazy golf!
Horse riding (nearest to park):
Nearest riding school is in Cleethorpes, approx 3 miles from park
Kart hire:
Available from park
Please note
To receive your deposit on hired goods back, you must bring you hired goods back to the reception at the end of your stay.

Park facilities

Peak opening time
Off-peak opening time
Mini Market (with bakery and off licence)
8am - 8pm
8am - 8pm
Launderette
9am - 8pm
9am - 8pm
Indoor swimming pool (children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 12:45pm and 2pm - 5:45pm
10am - 12:45pm and 2pm - 5:45pm
Outdoor swimming pool (children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 12:45pm and 2pm - 5:45pm
Tue-Thu, Sat, Sun 10am-12pm and 2pm-5pm; Mon, Fri closed

Reception opening hours

Open
Close
Peak (20 July - 30 August):
8am
6pm
Off peak (All other dates):
8am
6pm

Surrounding area

Nearest town:
Cleethorpes (4.5km)
Nearest city:
Cleethorpes (4.5km)
Nearest port:
Hull (57Km)
Nearest train station:
Cleethorpes (4.5km)
Nearest bus station:
Cleethorpes (4.5km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01472 696969
National Express - Nearest drop off:
Cleethorpes (4.5km)

Useful links

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Utilities provided

Self-Catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:

Can be hired from the local charity at a small fee


Local hire shop – Scooter Centre - 01472 600055 – Can be delivered prior to arrival

Wheelchair friendly:
Yes

Park terrain

Park terrain:

Thorpe Park is all on flat ground and is suitable for wheelchair users and guests with walking difficulties. Requests can be made at the time of booking but cannot be guaranteed.