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Our Awards

At Haven we are very proud of the awards we have won.

We are delighted to have been recognised in so many different areas from our efforts in respect of developing environmentally friendly family holidays, parent and child friendly awards and from tourists boards the length of the country. Our awards are a reflection on the staff that we have and we want to say a big thank you to all those who contribute to making each and every Haven Holiday Park an award winning holiday experience.

Haven have been shortlisted for the TTG Travel Awards 2011

We've had notification that our brands have been shortlisted as one of the 160 finalists in three categories in the forthcoming TTG Travel Awards 2011. The winners will be announced on the 22nd September. This is a fantastic achievement. The categories we've been shortlisted in are:
  • Domestic Travel Supplier of the Year
  • Supplier Sales Team
  • Travel Company of the Year

Haven have been nominated for the British Travel Awards 2011

Haven Holidays are delighted to have been shortlisted in several categories of the British Travel Awards including Best UK Holiday Park and Best UK Tour Operator. Winners are voted for by British holidaymakers making these awards a definitive guide to the best loved holiday companies in the UK.

We won Domestic Operator of the Year 2010

It's official - Haven are the best! Haven have been crowned winners of the 2010 TTG Travel awards, who voted Haven the Best Domestic Operator of the Year. So you can book your holiday with confidence at Haven.

Travel Bulletin Star Awards 2009

Hot on the heels of our success at the TOP 50 Call Centre Awards for customer service – Haven has won another prestigious award. Our Travel Agent partners have voted Haven Holidays as their, Travel Bulletin Awards – Best UK Holiday Park Operator for 2009. Other operators in this category included Pontins and Hoseasons.

This is the forth consecutive year we have won this award and is testament to the sales and service experience Travel Agents receive via our fabulous internet site, award winning call centre and the experience their customers enjoy while guests on our Holiday Parks.

Receiving recognition and status within travel is important to us and we are delighted to have won the Travel Bulletin Star UK Operator 2009.

This recognition from our travel agent partners highlights our commitment to offering a unique and superior holiday experience for our guests.

2009 British Travel Awards

Congratulations to Haven for winning:

  • Best Camping & Mobile Tour Operator
  • Best UK/Domestic Tour Operator
  • and for Bourne Leisure for winning Large Tour Operator of the Year.


The British Travel Awards is the largest awards programme in the UK created to reward the best companies in travel. Recognised by consumers and travel professionals throughout the UK, The British Travel Awards are widely referred to as the "Oscars" of the travel industry.

With categories spanning over sixty types of holiday experiences, transport, destination, cruise, customer service, holiday extras, and accommodation – The British Travel Awards is an easily recognisable benchmark for excellence when it comes to finding out who really is the best in the business.

2010 British Travel Awards

Haven are delighted to have been nominated in five categories for the 2010 British Travel Awards. The British Travel Awards is the largest awards programme in the UK created to reward the best companies in travel. Recognised by consumers and travel professionals throughout the UK, The British Travel Awards are widely referred to as the “Oscars” of the travel industry and are easily the most recognisable of all travel industry accolades amongst consumer and industry professionals alike.

Haven’s five nominations are for

  • UK Domestic Operator of the Year
  • Best Camping & Mobile Operator
  • Best UK/Domestic Tour Operator
  • Best UK Holiday Park Operator
  • Large Package Holiday Company of the Year


To vote for Haven, all you need to do to vote for you is visit the British Travel Awards website and vote in the relevant categories. Please visit the website to get more information on the British Travel Awards.

Tommy's Parent Friendly Awards

Haven are the runner-up of the 2010 Tommy's Parent Friendly Awards.
The Tommy's Parent Friendly Awards recognise organisations that provide higher levels of service to parents and are voted by parents for parents each year. Tommy's, the baby charity has been running the Parent Friendly Awards since 1995 and have become a driving force for change and improvement in services for parents with young children.

If you have enjoyed our Parent Friendly facilities and felt that Haven made the extra effort to alleviate the daily pressures of being a parent or a parent-to-be make sure you vote for us this year!

David Bellamy Awards

Congratulations to Haven for attaining 33 Gold Conservation Awards - and especially to the eight Parks who have now also achieved the Excellence Award for flying the golden flag for five consecutive years - this means that a staggering 17 Haven Parks hold Excellence Awards - fantastic! It proves that millions of happy holiday makers can't be wrong. My thanks to all the Green Teams on the Parks and to all those holidaymakers who have sent me thousands of postcards over the years giving me green feedback on their holidays

Rose Awards

The Rose Awards are given to high quality Caravan Parks that provide a good proportion of first class holiday caravans for hire. Not all our Parks participate in the scheme – but we are delighted to boast numerous Rose Awards in addition to other awards for excellence

Haven: Investors in People

We believe that however exceptional we make our facilities and accommodation, it is the Team Members who work on our Parks that make the real difference when you are on holiday.

All our Team Members undergo regular training to enhance your experience and to add value to their personal development. 19 of our Parks have achieved Investors in People awards in recognition of our training. Let us know if any of our Team Members have made your holiday extra special by completing our Smiley Questionnaires on Park.

UK Tourism Awards

The more stars from one to five awarded to a Park by the Tourism Council - the higher the level of quality and facilities you can expect.

Over the past five years, twelve parks have improved their Tourist Board rating, making eight 5 - Star and twenty four 4 - Star parks.

This accolade is a measure of our aim to provide the best possible environment and holiday experience for our customers.

Bourne Leisure named Britain’s second best big company to work for

The parent company of Haven Holidays – Bourne Leisure – has been named as the second best big company in Britain to work for. The company, which is one of the biggest employers in Hemel Hempstead, jumped 13 places in the rankings to achieve the number 2 spot in the prestigious Sunday Times rankings.

Financial services companies dominated the top 20, with the giant KPMG in first place, which meant that Bourne Leisure was the highest ranked leisure and hospitality company to be listed.

The Haven Holidays parent, which also includes the Butlins and Warner Leisure Hotels brands was also named as the most improved company in the list.

Prima Baby Best Value Awards

Haven have WON the "BEST VALUE" award in the Family Friendly category of the Prima Baby Readers Awards in 2009 and in 2010.

Top 50 Call Centres for Customer Service

Haven won Best Call Centre Award for Customer Care in the Entertainment, Leisure and Travel Sector as well as 7th best Call Centre in the UK across all sectors and Most Improved Member. It was a fantastic achievement to be recognised in the Top 50 call centres for customer service and a credit to all of the hotline team. With our continued focus and commitment to customer delivery.

Green Tourism Award

17 of our Parks have achieved the coveted Green Tourism Business Scheme Award for business efficiency, environmental management, waste, transport management, social responsibility and biodiversity for 2010. Including the highly prestigious Gold Awards at Perran Sands, Quay West and Greenacres.