Contact Us

Need to contact us? Our Customer Care Team provide outstanding customer service and are more than willing to answer any questions you may have and to help you find that perfect holiday at Haven.

How can we help?

How can we help?

Find the answer to any question or query you may have about Haven or about our family caravan holidays.

How can we help?

Holiday Finder

Holiday Finder

If you're not sure where you want to go on holiday, you can try our new interactive Holiday Finder.

Holiday Home Ownership

Haven Owner's Exclusive

Find out more about owning your own caravan Holiday Home at one of 34 Haven Parks across the UK. No more longing and waiting for holidays, because holidays can happen all the time.

Useful Haven Contact Details

New Reservations

To make a reservation, please contact our Booking Hotline 0871 230 1930. Open 7 days a week, 9am - 9pm.


Existing Reservations

To amend details of existing reservations, please contact our Customer Care team on 0871 230 1908. Office opening times: Mon - Fri 9am - 5pm and Sat 9am - 1pm.


Holiday Payments

A quick and easy option for all your Haven holiday payment needs. Available 7 days a week, 24 hours a day.

Haven Sun Promotional Holidays

If you have any queries relating to a booking you have made through the Sun Promotion please contact our Customer Care team on 0871 230 1922. Open 7 days a week, 9am - 6pm.


Postal Address

To contact us by post, please write to:

Haven
1 Park Lane
Hemel Hempstead
Herts
HP2 4YL

Please Note

Please note: Calls to the 0871 number above will cost no more than 10p per minute from a BT landline - calls from other networks may vary.

To book your Holiday now click here
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Caravan & Camping

Fancy a camping holiday? If you have a Motorhome, Caravan or Tent visit our Caravan & Camping website >

Great for Groups

Booking for a larger group of people or organising a special event? Visit our Groups & Events website >

Holiday Home Ownership

Looking to buy a Caravan Holiday Home at Haven? Find out more >

My Account Login

Use your account to quickly access your holiday information at your convenience Login/Create Account >