Contact us

Head Office

1 Park Lane
Hemel Hempstead

Holiday Payments
A quick and easy option for all your Haven holiday payment needs. Available 7 days a week, 24 hours a day.


To contact us by phone, please call us on:
New reservations: 0871 230 2760
Adapted caravans: 0800 072 9496
Sun Promotional Holidays: 0871 230 1922
(Lines open 7 days a week 9am-9pm)

Existing reservations: 0871 230 1908
Customer Care team:0871 230 1908
(Lines open Mon-Sat 9am-7pm)

Please note: Calls cost 10p per minute plus network extras. If you are calling from outside the UK please replace the first zero of the phone numbers with 0044.


We understand not everything always goes to plan and we will respond to all complaints made. If you wish to make a complaint about a holiday you have already been on please write into the address below within seven days of the end of your holiday. Please note that we ask for up to 14 days for a response to be issued once we have sent an acknowledgment.

Guest relations
1 Park Lane
Hemel Hempstead

Park details and directions

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