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Guests with Disabilities at Blue Dolphin


Haven caters for guests with disabilities, and the majority of our Holiday Parks offer a choice of special needs accommodation with differing manufacturer modifications.

How to book

Special Needs Advisor

To ensure your accommodation, and Park, meets your specific requirements please contact one of our Special Needs Advisors at our Call Centre on: 0871 230 1926.

The Special Needs team will be happy to assist you in your choice of Holiday Park and adapted Caravan.

Special Needs features at this Park

Our Special Needs Advisors will be happy to advise you on special needs features, for example:

  • Suitability of grade and manufacturer
  • Access in the bedroom
  • Access to the toilet/shower facilities
  • Access to venues on the Park
  • Park layout, such as terrain, car parking etc.
  • Supplying a local tourist board telephone number for disabled access in the local area

Adapted Homes with Wheelchair Access

Pemberton Prestige

Two bedroom Specially Adapted Caravans for disabled guests are available and suitable for wheelchair users with assistance. Depending on manufacturer, and availability, we offer double or single bed options in the main bedroom.

Unfortunately 3 bedroom Adapted Caravans are not available.

For maximum occupancy there is a convertible bed in the lounge, however this is not recommended for use by our disabled customers.

On arrival

All of our Adapted Caravans do have a 2.30pm prority check-in time regardless of grade to help our special needs customers. On arrival you will be given your keys and welcome pack containing park map, entertainment guide and local attraction leaflets. Our reception staff will be able to assist with a local tourist board telephone number for disabled access in the local area.

Entertainment Venues

Our venues include disabled access to the facilities and where it remains difficult we will endeavour to undertake all that is reasonable to increase accessibility in a safe and secure environment. Our venues also include disabled toilet facilities, their location can be found on the Park Map. Our security are on hand to assist in any way possible.

Please note:

Calls to the numbers above will cost no more than 10p per minute from a BT landline - calls from other networks may vary.

All images show layouts from one of the many differeing grades and manufacturers on our Parks and is for representational purposes only.

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Caravan & Camping

Fancy a camping holiday? If you have a Motorhome, Caravan or Tent visit our Caravan & Camping website >

Great for Groups

Booking for a larger group of people or organising a special event? Visit our Groups & Events website >

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