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  • Blue Dolphin FAQ's

Park FAQs for Blue Dolphin

All the information, facts and figures you need to plan your stay at this holiday park.

Basic Information

Blue Dolphin Holiday Park
Gristhorpe Bay, Filey, North Yorkshire, YO14 9PU
Telephone No:
01723 515155 (calls charged at standard UK rates)
Park Open Dates:
18 March
31 October

Check-in/out Times

Summer House:
Late Arrivals:
Ring security (number on reception door) they will check you in

Touring & camping

Park Map
Click here to view the park layout in PDF format (PDF 250kb).
Tourers/motorhomes/trailer tents:

Electric pitches 

Euro pitches
Super pitches


Basic grass pitches

Electric pitches

Check-in time:
Check-out time:
Pup tents:
Commercial vehicles
Not allowed
Gazebos or generators
Not allowed
Touring reception
The touring reception has a shop with basic supplies in. Touring gas bottles can be bought at the touring reception.
Freezer service
We have a complimentary freezer block service
One vehicle can be parked next to the pitch, there is a moderate charge for additional cars
Proximity to park facilities
The touring field is approximately 6 minutes from the Entertainment Complex

Common FAQ's

Park Terrain:
The park is mainly flat, flattest areas are Ash Close, The Willows, and Birch Side Villages.
Will there be an iron available in my accommodation:
No, but irons are available to hire
Can guests bring their own BBQ:
Yes - away from gas supply
Garden Furniture:
Not available
We welcome dogs on park but they must be kept on a lead at all times, we have dedicated dog walking areas along the cliff tops. Unfortunately dogs are not allowed inside our facilities but are welcome in the external are of the Mash and Barrel.
Direct Beach Access:
No, the nearest beach is Filey which is approx 3Km from the Park
Parking is available next to caravans or nearby
Size of Park:
Is there WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Sky TV:
Mash & Barrel
Cash Machine on Site?
Yes, we have 2 ATM machines in Complex and 1 ATM in the convenience store

FunWorks Passes

What are FunWorks passes?

FunWorks passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

How much do FunWorks passes cost?

FunWorks passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking.

I have booked privately and need FunWorks passes for my holiday
If you have booked your holiday privately with an owner, you will need to purchase our FunWorks passes to access all the facilities. You can do this by calling the park direct on 01723 515155 (calls are charged at standard UK rates).
What’s the difference between a FunWorks pass and Activity Bundle?

Activity Bundles can be purchased in addition to your booking. Bundle 1 has 12 passes and Bundle 2 comes with 24. These passes can be used to book onto the activities which require an extra cost such as AquaJets, Water Walkerz, Archery coaching and many more sports and water activities. If purchased before arrival, you will be able to pre-book your activities on My Haven Holiday up until midnight the day before your arrival, subject to availability. Some activities may require more than one pass, per person, per activity.

Do you sell day passes?

No, our park facilities are intended for the use of our holiday guests only.

How to get here

By car

The Park lies directly on the A165 between Scarborough and Filey. The Park is situated approximately 2 miles North of Filey.

If programming your SAT NAV device, please use Postcode: YO14 9PU. This will guide you directly to Blue Dolphin where you will be able to follow the signs for directions to the Park. You can also use Google Maps for a door to door route planner.

By train

The nearest train and bus station is located in Filey, which is about 2 miles from the Park. To plan your train journey to and from Blue Dolphin, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

By bus

There is a bus service that will bring guests straight to Blue Dolphin from the train/bus station in Filey.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional Extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park Activities

Fishing (on Park):
Small fishing lake on Park. Must have own equipment, is subject to extra charge. Please bring your own bait
Golf (nearest to Park):
Courses in local area - please check details at reception
Horse Riding (nearest to Park):
30 mins from park and is suitable for all ages

Park Facilites

Peak Opening Time
Off-Peak Opening Time
SPAR Convenience Store (With Bakery and Off Licence)
8am - 10pm
9am - 6pm
9am - 9pm
9am - 6pm
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5:30pm
10am - 4:45pm
Outdoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5:30pm

Main Reception Opening Hours

Peak (19 July - 31 August):
Off Peak (All other dates):

Touring & Camping Reception Opening Hours

Peak (19 July - 31 August):
Off Peak (All other dates):

Surrounding Area

Nearest Town:
Filey (4km)
Nearest City:
Scarborough (7km)
Nearest Port:
Hull (66km)
Nearest Train Station:
Filey (3km)
Nearest Bus Station:
Filey (3km)
How often do buses run from the Park?
Every 30 mins
Local Taxi Number:
01723 515515 or 01723 377377
National Express - Nearest drop off:
Filey or Scarborough with easy access to the park via service bus or taxi
Local bus timetable:

Useful Links

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Utilities Provided

Self-Catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair Facilities

Wheelchair Friendly:
Yes. There is a hoist available at the swimming pool.

Park Terrain

Park Terrain:

The park is mainly flat with a few hilly areas. Touring and Camping is mainly on a slope. Ash Close, The Willows and Birch Side are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.