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  • Blue Dolphin FAQ's

Park FAQs for Blue Dolphin


All the information, facts and figures you need to plan your stay at this holiday park.

Basic Information

Name:

Blue Dolphin Holiday Park

Address:
Blue Dolphin Holiday Park, Gristhorpe Bay, Filey, North Yorkshire, YO14 9PU
Telephone No:
01723 515155 (calls charged at standard UK rates)
Open
Close
Park Open Dates:
18 March
31 October

Check-in/out Times

Check-in
Check-out
Summer House:
2pm
10am
Prestige:
2pm
10am
Deluxe:
3pm
10am
Standard:
4pm
10am
Late Arrivals:
Ring security (number on reception door) they will check you in

Touring & camping

Park Map
Click here to view the park layout in PDF format (PDF 250kb).
Tourers/motorhomes/trailer tents:

Electric pitches 

Euro pitches

Tents

Basic grass pitches

Electric pitches

Check-in time:
12.00pm
Check-out time:
10.00am
Pup tents:
Allowed
Commercial vehicles
Not allowed
Gazebos or generators
Not allowed
Touring reception
The touring reception has a shop with basic supplies in. Touring gas bottles can be bought at the touring reception.
Freezer service
We have a complimentary freezer block service
Parking
One vehicle can be parked next to the pitch, there is a moderate charge for additional cars
Proximity to park facilities
The touring field is approximately 6 minutes from the Entertainment Complex

Fun passes, Activity passes and day passes

Fun passes
Fun passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

Fun passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase our Fun passes to access all the facilities. You can do this by calling the park direct on 01723 515155.

Activity passes (Activity bundles)
If you enjoy doing lots of activities and planning your holiday before you arrive (and saving money), then our Activity Bundle is just the thing for you.

When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities - which not only means that you get here first to secure your place on the activity, but you also get to do the activities you want to do at a discounted price. You can book a maximum of 48 passes prior to arrival and subject to availability. Remember, should you need them; you can always purchase more Activity Bundles once you arrive on park, or just book and pay for any extra activities as you go.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on "view current holiday bookings", select your booking and click on "add optional extras". If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. And with our online booking system open up until midnight the day before you arrive, even if you book at the very last minute, you can still make the most of these great savings.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park at our normal price, subject to availability

Activity Bundle 1 (12 passes) £36 in advance - £40 on-park
Activity Bundle 2 (24 passes) £68 online only

Day passes
Day passes are available at some of our parks and allow entrance in to the park to use the facilities. The price for each park varies and only a limited number of passes are available on the days that day passes are available. Please contact the park you would like to visit to find out about cost and availability.

Common FAQ's

Park Terrain:
The park is mainly flat, flattest areas are Ash Close, The Willows, and Birch Side Villages.
Will there be an iron available in my accommodation:
No, but irons are available to hire
Can guests bring their own BBQ:
Yes - away from gas supply
Garden Furniture:
Not available
Dogs:
We welcome dogs on park but they must be kept on a lead at all times, we have dedicated dog walking areas along the cliff tops. Unfortunately dogs are not allowed inside our facilities but are welcome in the external are of the Brigg House Bar Restaurant.
Direct Beach Access:
No, the nearest beach is Filey which is approx 3Km from the Park
Parking:
Parking is available next to caravans or nearby
Size of Park:
Medium
Is there WiFi on park?

FREE WiFi is available in the Brigg House Bar Restaurant.

Sky TV:
Brigg House Bar Restaurant
Will you be showing Euro 2016?
Yes, in both the Starlight and the Brigg House bar and restaurant.
Cash Machine on Site?
Yes, we have 2 ATM machines in Complex and 1 ATM in the convenience store

How to get here

By car

The Park lies directly on the A165 between Scarborough and Filey. The Park is situated approximately 2 miles North of Filey.

If programming your SAT NAV device, please use Postcode: YO14 9PU. This will guide you directly to Blue Dolphin where you will be able to follow the signs for directions to the Park. You can also use Google Maps for a door to door route planner.

By train

The nearest train and bus station is located in Filey, which is about 2 miles from the Park. To plan your train journey to and from Blue Dolphin, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.

By bus

There is a bus service that will bring guests straight to Blue Dolphin from the train/bus station in Filey.

By coach

Haven has negotiated a 10% discount with National Express, Please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional Extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.
Cot

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

Highchair
£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Pets
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park Activities

Fishing (on Park):
Small fishing lake on Park. Must have own equipment, is subject to extra charge. Please bring your own bait
Golf (nearest to Park):
Courses in local area - please check details at reception
Horse Riding (nearest to Park):
30 mins from park and is suitable for all ages

Park Facilites

Peak Opening Time
Off-Peak Opening Time
SPAR Convenience Store (With Bakery and Off Licence)
8am - 10pm
9am - 6pm
Launderette
9am - 9pm
9am - 6pm
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5:30pm
10am - 4:45pm
Outdoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5:30pm
Closed

Main Reception Opening Hours

Open
Close
Peak (19 July - 31 August):
9am
6pm
Off Peak (All other dates):
9am
5pm

Touring & Camping Reception Opening Hours

Open
Close
Peak (19 July - 31 August):
9:30am
5pm
Off Peak (All other dates):
9:30am
3pm

Surrounding Area

Nearest Town:
Filey (4km)
Nearest City:
Scarborough (7km)
Nearest Port:
Hull (66km)
Nearest Train Station:
Filey (3km)
Nearest Bus Station:
Filey (3km)
How often do buses run from the Park?
Every 30 mins
Local Taxi Number:
01723 515515 or 01723 377377
National Express - Nearest drop off:
Filey or Scarborough with easy access to the park via service bus or taxi
Local bus timetable:

Useful Links

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Utilities Provided

Self-Catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge;
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair Facilities

Wheelchair Friendly:
Yes. There is a hoist available at the swimming pool as well as a lift up to pool reception and disabled changing room.

Park Terrain

Park Terrain:

The park is mainly flat with a few hilly areas. Touring and Camping is mainly on a slope. Ash Close, The Willows and Birch Side are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.