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  • Haggerston Castle FAQ's

Park FAQs for Haggerston Castle

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Haggerston Castle Holiday Park
Beal, Near Berwick-upon-Tweed Northumberland, TD15 2PA
Telephone no:
01289 38133 (calls charged at standard UK rates)
Park open dates:
11 March
31 October

Check-in/out times

Luxury Lodge:
Late arrivals:
If you are going to be a late arrival please inform the park and we will advise of the late check in procedure

Touring & camping


Electric pitches

Super pitches

Trailer tents
Electric pitches
Check-in time:
Check-out time:
Not allowed
Pup tents:
Not allowed
Sleeping in awnings
Not allowed

Common FAQ's

Park terrain:
Most of the park is flat.
Will there be an iron available in my accommodation:
Irons are not provided
Can guests bring their own BBQ:
Yes - away from gas supply
We welcome dogs on our park and on the decking area of the Mash and Barrel, we also have a dog walking area. Unfortunately dogs are not allowed in our venues.
Direct beach access:
No (nearest beach 9km away)
Parking is available next to caravans or nearby
Size of park:
Is there WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Sky TV:
Sky TV is shown in our Mash and Barrel bar and restaurant
Cash machine on site?
Yes, we have 2 ATM machines plus cash back is available in supermarket

FunWorks Passes

What are FunWorks passes?

FunWorks passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

How much do FunWorks passes cost?

FunWorks passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking.

I have booked privately and need FunWorks passes for my holiday
If you have booked your holiday privately with an owner, you will need to purchase our FunWorks passes to access all the facilities. You can do this by calling the park direct on 01289 381333.
What’s the difference between a FunWorks pass and Activity Bundle?

Activity Bundles can be purchased in addition to your booking. Bundle 1 has 12 passes and Bundle 2 comes with 24. These passes can be used to book onto the activities which require an extra cost such as AquaJets, Water Walkerz, Archery coaching and many more sports and water activities. If purchased before arrival, you will be able to pre-book your activities on My Haven Holiday up until midnight the day before your arrival, subject to availability. Some activities may require more than one pass, per person, per activity.

Do you sell day passes?

No, our park facilities are intended for the use of our holiday guests only.

How to get here

By car

Coming from the North or South, the park is signposted from the A1 and is 7 miles south of Berwick-upon-Tweed. From the town pick up signal from the park.

Programming your SAT NAV device, please use postcode: TD15 2PA. This will guide you directly to Haggerston Castle where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Berwick-upon-Tweed which 7 miles from the park. To plan your train journey to and from Haggerston Castle, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
The River Tweed is approx 10km away from park, it stocks freshwater trout and salmon. N.R.A.L licence is required which can be purchased in Berwick upon Tweed
Golf (nearest to park):
9-hole golf course available on park
Horse riding (nearest to park):
Independent horse riding stables on park, open all year round. Guests are advised to book in advance. Subject to charges
Bike hire:
Available to hire on park

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with bakery and off licence)
8:30am - 8pm
8:30am - 5:30pm
8:30am - 8pm
8:30am - 5:30pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 6pm
10am - 6pm

Reception opening hours

Peak (19 July - 31 August):
Off peak (All other dates):

Surrounding area

Nearest town:
Berwick (9km)
Nearest city:
Newcastle (88km)
Nearest port:
Newcastle (88km)
Nearest train station:
Berwick (9km)
Nearest bus station:
Berwick (9km)
Local taxi number:
01289 330585 / 07591 933 223
National Express - Nearest drop off:
Berwick (9km)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair facilities

Wheelchair hire:

Not available, call the park for details of a local company providing this service.

Wheelchair friendly:
Yes, most of the park is flat

Park terrain

Park terrain:

Most of the park is flat with a few hilly areas. Tower Lawn, South Lawn or West lawn are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.