Haven - Britain's favourite seaside holiday Star fishes
  • Presthaven FAQ's

Park FAQs for Presthaven

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Presthaven Holiday Park
Shore Road, Gronant, Prestatyn, North Wales, LL19 9TT
Telephone no:
01745 856471 (calls charged at standard UK rates)
Park open dates:
11 March
31 October

Check-in/out times

Late arrivals:
Keys can be collected from security when reception is closed.

Touring & Camping


Electric pitches

Super pitches

Tents/trailer tents:
Not allowed
Check-in time:
Check-out time:
Pup tents:
Not allowed
Sleeping in awnings:
Not allowed

Common FAQ's

Park terrain:
All areas of the park are flat.
Will there be an iron available in my accommodation:
Irons are not provided but can be hired
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:
Not available
We welcome dogs on our park, on the decking area of the Mash and Barrel and on our beach. Unfortunately they are not allowed inside of our venues.
Direct beach access:
Parking is available next to caravans or nearby
Size of park:
Is there WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Sky TV:
Sky TV is available in 2 bars
Cash machine on site?
Yes, 1 ATM machine. Cash back also available from bar and shop

FunWorks passes

What are FunWorks passes?

FunWorks passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

How much do FunWorks passes cost?

FunWorks passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking.

I have booked privately and need FunWorks passes for my holiday
If you have booked your holiday privately with an owner, you will need to purchase our FunWorks passes to access all the facilities. You can do this by calling the park direct on 01745 856471.
What’s the difference between a FunWorks pass and Activity Bundle?

Activity Bundles can be purchased in addition to your booking. Bundle 1 has 12 passes and Bundle 2 comes with 24. These passes can be used to book onto the activities which require an extra cost such as AquaJets, Water Walkerz, Archery coaching and many more sports and water activities. If purchased before arrival, you will be able to pre-book your activities on My Haven Holiday up until midnight the day before your arrival, subject to availability. Some activities may require more than one pass, per person, per activity.

Do you sell day passes?

No, our park facilities are intended for the use of our holiday guests only.

How to get here

By car

From the A55 take the A5151 to Prestatyn. Follow the A548 towards Gronant. The park is signposted left at the next set of traffic lights.

If programming your SAT NAV device, please use postcode: LL19 9ST. This will guide you directly to Presthaven where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train

The nearest train and bus station is in Prestatyn, which is about 3 miles from Presthaven. To plan your train journey to and from Presthaven, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (nearest to park):
Not available on park, however there is coarse fishing available at Bodelwyddan 20 minutes from the park.
Golf (nearest to park):
Prestatyn golf course, which is about 5 minutes from the park. Please check with reception for further details.
Horse riding (nearest to park):
Bridlewood Riding Centre - 01745 888922
Bike hire:
Family 4 wheel bikes available to hire on park.

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with off licence)
8am - 8pm
8am - 8pm
7am - 10pm
9am - 8pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult) Closed between 1 - 2pm
10am - 6pm
10am - 6pm
Outdoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
10am - 5pm

Reception opening hours

Peak (19 July - 31 August):
Off peak (All other dates):

Surrounding area

Nearest town:
Prestatyn (2km)
Nearest city:
Rhyl (40km)
Nearest port:
Liverpool (60km)
Nearest train station:
Prestatyn (2km)
Nearest bus station:
Prestatyn (2km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01745 888 444
National Express - Nearest drop off:
Prestatyn (2km)

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair facilities

Wheelchair hire:
Can be hired from Coastal Mobility 01745 850 479
Wheelchair friendly:

Park terrain

Park terrain:

Most of the park is flat with a few hilly areas. Requests can be made at the time of the booking, however cannot be guaranteed.