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  • Hafan-y-mor FAQ's

Park FAQs for Hafan y Môr

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Hafan Y Môr Holiday Park
Hafan Y Môr Holiday Park, Pwllheli, Gwynedd, North Wales, LL53 6HJ
Telephone no:
01758 612112 (calls charged at standard UK rates)
Park open dates:
18 March
31 October

Check-in/out times

Luxury Lodge:

Check-in/out times for chalets

Comfort Plus Chalet:
Comfort chalet:
Standard chalet:

Check-in/out times for apartments

Comfort with Veranda:
Comfort apartment:
Standard apartment:
Late arrivals:
Keys can be collected from security when the reception is closed.

Touring & camping


Euro pitches

Check-in time:
Check-out time:
Tents/trailer tents:
Not allowed
Pup tents:
Not allowed
Sleeping in awnings
Not allowed

Fun passes, Activity passes and day passes

Fun passes
Fun passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

Fun passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking. If you have booked your holiday privately with an owner, you will need to purchase our Fun passes to access all the facilities. You can do this by calling the park direct on 01758 612112.

Activity passes (Activity bundles)
If you enjoy doing lots of activities and planning your holiday before you arrive (and saving money), then our Activity Bundle is just the thing for you.

When you buy an Activity Bundle, you get a bundle of either 12 or 24 passes that you can redeem online before you get here against a whole range of activities - which not only means that you get here first to secure your place on the activity, but you also get to do the activities you want to do at a discounted price. You can book a maximum of 48 passes prior to arrival and subject to availability. Remember, should you need them; you can always purchase more Activity Bundles once you arrive on park, or just book and pay for any extra activities as you go.

If you have already booked a holiday and wish to take advantage of this great offer please click My Account. Once you have logged into your account click on "view current holiday bookings", select your booking and click on "add optional extras". If we still have Activity Bundles available, you can select either a 12 or 24 bundle depending on your preference. And with our online booking system open up until midnight the day before you arrive, even if you book at the very last minute, you can still make the most of these great savings.

After you have made your booking and purchased your Activity Bundle, simply visit www.myhavenholiday.com where you can see all of the activities and times available to book. Some activities may require more than one pass; you can see a full list here. Activities do vary by park.

Don't worry if you don't buy your Activity Bundle before you get on holiday - you can still buy your activities on park at our normal price, subject to availability

Activity Bundle 1 (12 passes) £36 in advance - £40 on-park
Activity Bundle 2 (24 passes) £68 online only

Day passes
Day passes are available at some of our parks and allow entrance in to the park to use the facilities. The price for each park varies and only a limited number of passes are available on the days that day passes are available. Please contact the park you would like to visit to find out about cost and availability.

Common FAQ's

Park terrain:
Most of the park is flat. Snowdonia View, Tryfan, Cardigan Bay, Cambrian Park, Cadar Idris, Llyn Village, Meirion Park and Waterside are all flat areas.
Will there be an iron available in my accommodation:
No, but irons are available to hire at our hire shop which is located in our Main Reception
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:

Not available to hire

We welcome dogs on our park and beaches but must be kept on a lead, unfortunately they are not allowed in the venues.
Direct beach access:
Parking is available next to or close by the accommodation.
Size of Park:
Sky TV:
Not available
Cash machine on site?
Yes, we have 3 ATM machines

How to get here

By car

From the North & North West At Chester, pick up the A55 and A5. Join A487 to Caernarfon, then A499 to Pwllheli. Then A497 to Pothmadog. The park is on the right, approximately 3 miles out of Pwllheli.

From the Midlands & the South M54 to Telford, A5 past Oswestry and Llangollen. Take A494 to Bala. In Bala turn right for Porthmadog. Turn left at the roundabout in Porthmadog, signposted Criccieth and Pwllheli. The park is on the left, 3 miles out of Criccieth.

If programming your SAT NAV device, please use postcode: LL53 6HJ. This will guide you directly to Hafan y Môr where you will be able to follow the signs for directions to the park. You can also use Google naps for a door to door route planner.

We recommend you use a road map or route planner in conjunction with your Sat Nav, as not all systems recognise our postcode.

By train

The nearest train and bus station is located in Pwllheli, which is about 4 miles from the park. To plan your train journey to and from Hafan y Mor, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

There is also Pen-y-chain train station outside the park, however this is a request stop only and is a 15-20 minute walk to the park down a lane with no vehicle access for taxis, therefore we recommend travelling into Pwllheli.

By coach

Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Golf (nearest to park):
Pwllheli Golf Club is 5 miles away. This is an 18-hole links course. For more information and prices visit www.pwllheligolfclub.co.uk or ask at reception.
Horse riding (nearest to park):
Afonwen Stables - 1 mile from park.

Park facilities

Peak Opening Time
Off-Peak Opening Time
SPAR Convenience Store (With Bakery and Off Licence)
8am - 7pm
8am - 7pm
8am - 6pm
8am - 6pm
Indoor Swimming Pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9:30am - 5:45pm (Closed between 12:45pm - 2pm)
9:30am - 5:45pm (Closed between 12:45pm - 2pm)

Reception opening hours

Peak (19 July - 31 August):
Off peak (All other dates):

Surrounding area

Nearest town:
Pwllheli (7km)
Nearest city:
Bangor (43km)
Nearest port:
Holyhead (78km)
Nearest train station:

Penychain (request stop) access down a small lane, not accessible for taxis. Pwllheli (main station) Taxi rank outside & bus station opposite.

Nearest bus station:
Pwllheli (7km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01758 740999
National Express - Nearest drop off:
On park twice a day

Useful links

All these links open 3rd party sites in new windows. Haven is not responsible for any content on these site.

Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with fridge
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Gas, electricity & hot water may incur an extra charge

Wheelchair facilities

Wheelchair hire:
Contact the park for information of a local company that will hire out mobility scooters and wheelchairs. Living Life - 01286 830101
Wheelchair friendly:
Yes, however some areas of the park are hilly.

Park terrain

Park terrain:

Most of the park is flat with a few hilly areas. Llyn Village, Snowdonia View, Cambrian Park, Calder Idris, Tryfan, Parklands, Lakeside and Cardigan Bay are the most suitable areas for wheelchair users and guests with walking difficulties. Requests can be made at the time of the booking, however cannot be guaranteed.