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  • The Orchards FAQ's

Park FAQs for The Orchards

All the information, facts and figures you need to plan your stay at this holiday park.

Basic information

Orchards Holiday Village
St Osyth, Clacton-on-Sea, Essex, CO16 8LJ
Telephone No:
01255 820651 (calls charged at standard UK rates)
Park open dates:
18 March
31 October

Check-in/out times


Late arrivals:
Keys can be collected from reception

Touring & camping


Electric pitches

Tents/trailer tents:
Electric pitches
Check-in time:
Check-out time:
Pup tents:

Not allowed

Common FAQ's

Park terrain:
The whole park is flat.
Will there be an iron available in my accommodation:
Irons are not provided, but available to hire from reception (Subject to availability)
Can guests bring their own BBQ:
Yes - away from gas supply
Garden furniture:
Not available
Dogs allowed (except on Lakelands area and the entertainment complex)
Direct beach access:
Direct access
Parking is available next to caravans or nearby
Size of park:
Is there WiFi on park?

FREE WiFi is available in the Mash and Barrel bar and restaurant.

Sky TV:
Available in Mash & Barrel bar and restaurant
Cash machine on site?
Yes, we have 3 ATM machines

FunWorks passes

What are FunWorks passes?

FunWorks passes are also known as your ‘entertainment pass’ and allow access to our FunWorks entertainment complex. With these you can use the pools, participate in the kids’ clubs, together with the use of the leisure and entertainment facilities, which includes bars, restaurants, ShowBars and some sports and water activities. Some activities are subject to an extra charge.

How much do FunWorks passes cost?

FunWorks passes are included in the total cost of your holiday when booked directly on our website or through a travel agent. You will be given a pass for each guest listed on your booking.

I have booked privately and need FunWorks passes for my holiday
If you have booked your holiday privately with an owner, you will need to purchase our FunWorks passes to access all the facilities. You can do this by calling the park direct on 01255 820651.
What’s the difference between a FunWorks pass and Activity Bundle?

Activity Bundles can be purchased in addition to your booking. Bundle 1 has 12 passes and Bundle 2 comes with 24. These passes can be used to book onto the activities which require an extra cost such as AquaJets, Water Walkerz, Archery coaching and many more sports and water activities. If purchased before arrival, you will be able to pre-book your activities on My Haven Holiday up until midnight the day before your arrival, subject to availability. Some activities may require more than one pass, per person, per activity.

Do you sell day passes?

No, our park facilities are intended for the use of our holiday guests only.

How to get here

By car

From Clacton-on-Sea take the B1027 towards Colchester. Turn left after the petrol station, then over the crossroads in St Osyth. Follow signs to Point Clear and the park is 3 miles further on.

If programming your SAT NAV device, please use Postcode: CO16 8LJ. This will guide you directly to The Orchards where you will be able to follow the signs for directions to the park. You can also use Google maps for a door to door route planner.

By train

The nearest train station is Clacton, which is 8 miles from the Park. To plan your train journey to and from The Orchards, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries helpline on 0845 748 4950.

By coach

Haven has negotiated a 10% discount with National Express, please call 0871 781 8181 for details to plan your journey by coach. Open 7 days a week 8am - 8pm. Payment can be made by credit or debit card - please allow 4 working days for tickets to arrive. Drop Off points must be checked with National Express.

Optional extras

Haven Holiday Protection
£24 per holiday home for 6-9 nights or £16 per holiday home for 5 nights or less.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)

Please note, our travel cots are designed to fit in the main living area only and not in any of the bedrooms.

£12 per 6-8 nights or £7 per 5 nights or less (subject to availability)
Up to £60 extra for a maximum of 2 pets for up to a weeks stay. We've reserved a number of our Standard, Deluxe and Prestige caravan holiday homes if you would like to bring your pet with you (a maximum of 2 pets are accepted, we reserve the right to refuse certain breeds). Pets are not permitted at Riviere Sands, Burnham-on-Sea or Lydstep Beach.

Park activities

Fishing (on park):
2 Course fishing lakes on park, Additional charges to fish and guests must have an Environment Agency rod licence - available on park
Golf (nearest to park):
9-hole, 18-tee golf course and 9-hole pitch & putt on park, additional charges apply. Clacton Golf Club is 15 minutes drive away
Horse riding (nearest to park):
Saddlebrook Chase Riding School - 01255 474554
Bike hire:
Available for hire
All-weather bowling green
Bowls hire £5 per set for 1 Hours, green usage is free - Entertainment pass taken as deposit

Park facilities

Peak opening time
Off-peak opening time
SPAR convenience store (with off licence)
8am - 8pm
8am - 6pm
8am - 8pm
8am - 8pm
Indoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9am - 6pm
9am - 6pm
Outdoor swimming pool (Children under 8 and non-swimmers under 14 must be accompanied by an adult)
9am - 6pm

Reception opening hours

Peak (19 July - 1 September):
Off peak (All other dates):

Surrounding area

Nearest town:
Clacton (10km)
Nearest city:
Colchester (22km)
Nearest port:
Harwich (36km)
Nearest train station:
Clacton (10km)
Nearest bus station:
Clacton (10km)
How often do buses run from the park?
Every 30 mins
Local taxi number:
01255 222250
National Express - Nearest drop off:
Kings Arm pub, st Osyth

Useful links

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Utilities provided

Self-catering accommodation

  • Fully equipped modern fitted kitchen with full size fridge 
  • Shower and toilet
  • Colour TV
  • Pillows & duvets
  • Free gas, electricty & hot water

Wheelchair facilities

Wheelchair hire:
Can be hired from Marks Mobility Centre and delivered to the park (01255 435566).
Wheelchair friendly:

Park terrain

Park terrain:

The majority of the park is flat. The Orchards is a suitable park for wheelchair users and guests with walking difficulties. You can request to be near the complex, however this is not guaranteed.