Terms & Conditions

All of our offers are subject to availability, apply to new bookings only and can't be used with any other voucher, discount or offer, (unless otherwise stated) and may be reduced or withdrawn without notice. Up to 50% discount applies to 7 nights or more in spring, May, June, early July and autumn (excluding school and Bank Holiday dates) and up to 30% discount applies to all other dates and breaks.


Easy Payments: £25 is taken at time of booking, first monthly payment taken 1st of the following month and the 1st of every month thereafter. Payments will be equally spread, please check your personalised payment plan at the time of booking for confirmation of your last payment date. This option is not available for touring and camping holidays. The alternative to Easy Payments is to pay in full at the time of booking and to pay a £60 deposit and the balance 10 weeks prior to arrival.


Prices held: 2015 prices will be held at 2014 2nd edition brochure prices. Please note that due to annual calendar changes, this does not apply to Easter and May half term dates. No amendment fee offer includes minor amendments to holidays with regard to change of date, park or grade, and does not include holidays which are cancelled and rebooked. Our terms and conditions for cancellation still apply. Amendments can be made up to 31 October 2014 - after this date, a charge will be made for any amendments.


Holiday price guarantee covers all self-catering 2015 holidays booked whilst on your 2014 holiday. If prior to your holiday start date you see your holiday at a lower price, simply contact us on 0871 230 1908 (Calls cost 10p per minute, plus network extras) and one of our helpful advisors will apply any adjustment to your booking, assuming that the price seen remains available. The refund is subject to the holiday being for the same park, arrival date, duration, accommodation type and there still being availability to book. The price guarantee only covers the original holiday when booked on park during your 2013 holiday and excludes any amendments. Offers through third-party promotions are excluded.


Holiday Protection Plan is automatically included in the price of your holiday (normally costing you £24 per week and £16 per short break for self-catering holidays, and £10 per week and £5 per short break for touring and camping holidays) and has no transferable value. Full details of our Holiday Protection Plan are shown within our current brochures and website.


Haven Holidays is a trading name of Bourne Leisure Limited, 1 Park Lane, Hemel Hempstead, HP2 4YL. Registered in England No 04011660.